Microsense Interview Questions and Answers for Experienced

TCP/IP stands for Transmission Control Protocol/Internet Protocol. It is a set of rules governing the exchange of data over the internet.

• TCP/IP is a suite of communication protocols used to connect devices on the internet.

• It provides end-to-end data communication specifying how data should be packetized, addressed, transmitted, routed, and received.

• TCP ensures that data is reliably transmitted between devices, while IP...read more

Network topology refers to the layout of a network and how different nodes are connected.

• Types include star, bus, ring, mesh, and hybrid topologies

• Star topology has a central hub with nodes connected to it

• Bus topology uses a single cable that all nodes connect to

• Ring topology connects nodes in a circular fashion

• Mesh topology has every node connected to every other node

• Hybrid topology is a combination of two or more dif...read more

Cybersecurity is essential to protect sensitive data, prevent cyber attacks, ensure privacy, and maintain trust in digital systems.

• Prevents unauthorized access to sensitive data

• Protects against cyber attacks such as malware, ransomware, and phishing

• Ensures privacy of personal and confidential information

• Maintains trust in digital systems and online transactions

• Helps organizations comply with regulations and standards l...read more

Cybersecurity attacks include malware, phishing, ransomware, DDoS attacks, and social engineering.

• Malware: malicious software designed to damage or gain unauthorized access to a computer system.

• Phishing: fraudulent attempts to obtain sensitive information by disguising as a trustworthy entity.

• Ransomware: malware that encrypts a user's data and demands payment for decryption.

• DDoS attacks: flooding a network or server wi...read more

A LAN network is a local area network that connects computers and devices within a limited area such as a home, office, or school.

• LAN networks are typically used for sharing resources like printers, files, and internet connections within a small area.

• LAN networks are usually faster and more secure than wide area networks (WANs).

• Examples of LAN network technologies include Ethernet, Wi-Fi, and Token Ring.

HDCP (High-bandwidth Digital Content Protection) is a form of digital copy protection that prevents unauthorized duplication of content.

• Ensure that both the source device (e.g. Blu-ray player) and the display device (e.g. TV) support HDCP.

• Use HDMI cables that are HDCP compliant.

• Check the settings on both devices to enable HDCP if necessary.

• If HDCP errors occur, try power cycling both devices and ensuring all connection...read more

Managing hotel IT operations involves ensuring smooth functioning of all IT systems and providing technical support to staff and guests.

• Regularly monitoring and maintaining all IT systems

• Providing technical support to staff and guests

• Ensuring data security and backup

• Managing IT budget and procurement

• Staying up-to-date with latest technologies and trends

• Collaborating with other departments to ensure seamless operations

Hospitality industry uses various applications for guest services.

• Property Management Systems (PMS) like Opera, Protel, and Guestline

• Customer Relationship Management (CRM) software like Salesforce and Hubspot

• Online Booking Engines like Booking.com and Expedia

• Mobile Applications like Marriott Bonvoy and Hilton Honors

• Point of Sale (POS) systems like Toast and Square

To manage ithelpdesk tool for customer calls and queries, prioritize issues, assign tickets to appropriate team members, and track progress.

• Create a system for categorizing and prioritizing issues

• Assign tickets to appropriate team members based on their expertise

• Track progress and ensure timely resolution of issues

• Regularly review and analyze data to identify areas for improvement

• Provide training and support to team me...read more