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Managing hotel IT operations involves ensuring smooth functioning of all IT systems and providing technical support to staff and guests.
Regularly monitoring and maintaining all IT systems
Providing technical support to staff and guests
Ensuring data security and backup
Managing IT budget and procurement
Staying up-to-date with latest technologies and trends
Collaborating with other departments to ensure seamless operations
Hospitality industry uses various applications for guest services.
Property Management Systems (PMS) like Opera, Protel, and Guestline
Customer Relationship Management (CRM) software like Salesforce and Hubspot
Online Booking Engines like Booking.com and Expedia
Mobile Applications like Marriott Bonvoy and Hilton Honors
Point of Sale (POS) systems like Toast and Square
To manage ithelpdesk tool for customer calls and queries, prioritize issues, assign tickets to appropriate team members, and track progress.
Create a system for categorizing and prioritizing issues
Assign tickets to appropriate team members based on their expertise
Track progress and ensure timely resolution of issues
Regularly review and analyze data to identify areas for improvement
Provide training and support to team me
posted on 10 May 2020
I applied via Recruitment Consultant and was interviewed in Apr 2020. There were 4 interview rounds.
posted on 12 Mar 2022
I applied via Job Fair and was interviewed before Mar 2021. There were 3 interview rounds.
In this round, we have questions from time relation, blood relation, programming questions. Around 45 questions in 30 minutes,
In this round, we have two programming questions. Both are hacker rank easy to medium level.
posted on 20 May 2021
I applied via Referral and was interviewed in Nov 2020. There were 4 interview rounds.
On python and sql coding.they ask simple to complex questions
Share the link for codesignal
The question is asking for the current time and the angles formed by the hour and minute hands on a clock.
The angle between the hour and minute hands of a clock can be calculated using the formula: angle = |(30*hour - (11/2)*minutes)|
At 3:00, the angle between the hour and minute hands is 90 degrees.
At 6:00, the angle between the hour and minute hands is 180 degrees.
At 9:00, the angle between the hour and minute hands
I applied via Referral and was interviewed before Nov 2023. There were 3 interview rounds.
I applied via Campus Placement and was interviewed in Oct 2024. There were 3 interview rounds.
There was a coding round and out of 75 students 28 got selected for next round
I applied via Referral and was interviewed before May 2023. There were 3 interview rounds.
There were 3 rounds for data science consultant position at Equifax. 1st round consists of Python and SQL questions and also in this round they have tested analytical thinking as well.
In 2nd round they have asked me questions from my resume and asked me to explain the projects which I have worked on in previous company. In this round they have asked me pandas related questions and asked me write code.
Help Desk Engineer
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IT Helpdesk Engineer
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| ₹1 L/yr - ₹3.5 L/yr |
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| ₹1.9 L/yr - ₹3.2 L/yr |
Saama Technologies
Jumio
DISYS
Data-Core Systems