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Microsense Help Desk Engineer Interview Questions, Process, and Tips

Updated 15 Oct 2024

Top Microsense Help Desk Engineer Interview Questions and Answers

Microsense Help Desk Engineer Interview Experiences

4 interviews found

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
-
Result
Selected Selected
Round 1 - Technical 

(2 Questions)

  • Q1. Computer networks
  • Q2. Communication skills
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in Oct 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(5 Questions)

  • Q1. Network issue, and troubleshooting
  • Q2. Switch Configuration and vlan configuration
  • Q3. Troubleshooting network
  • Q4. Configuration of network
  • Ans. 

    Configuration of network involves setting up and managing network devices and services.

    • Setting up IP addresses for devices

    • Configuring routers and switches

    • Implementing firewalls and security protocols

    • Managing network traffic and bandwidth

    • Troubleshooting network issues

  • Answered by AI
  • Q5. Desktop troubleshooting

Interview Preparation Tips

Interview preparation tips for other job seekers - Keep technical knowledge

Skills evaluated in this interview

Help Desk Engineer Interview Questions Asked at Other Companies

asked in Microsense
Q1. What is rj45 colour combination
Q2. How to configure outlook
Q3. What is domain in networking
Q4. What is networking system
Q5. What is your salery exception
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Oct 2023. There was 1 interview round.

Round 1 - One-on-one 

(3 Questions)

  • Q1. What is ip address
  • Ans. 

    An IP address is a unique numerical label assigned to each device connected to a computer network.

    • IP addresses are used to identify and locate devices on a network.

    • There are two types of IP addresses: IPv4 (e.g. 192.168.1.1) and IPv6 (e.g. 2001:0db8:85a3:0000:0000:8a2e:0370:7334).

    • IP addresses can be static (manually assigned) or dynamic (assigned by a DHCP server).

  • Answered by AI
  • Q2. What is a router
  • Ans. 

    A router is a networking device that forwards data packets between computer networks.

    • Routes data packets between different networks

    • Uses IP addresses to determine where to send data

    • Acts as a gateway for devices to connect to the internet

  • Answered by AI
  • Q3. What is rj45 colour combination
  • Ans. 

    RJ45 colour combination refers to the standard color coding used for Ethernet cables.

    • The standard color coding for RJ45 connectors is: white/orange, orange, white/green, blue, white/blue, green, white/brown, brown.

    • This color combination is used to ensure consistency and proper connection of Ethernet cables.

    • For example, a typical RJ45 connector will have the white/orange wire connected to pin 1, the orange wire connecte

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Not recommended .Only for freshers who want to enter in industry. Without any knowledge and experience.

Skills evaluated in this interview

I applied via campus placement at Tilak Maharashtra Vidyapeeth - Department Of Engineering, Pune

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Network And Hardware question.
Round 3 - Technical 

(1 Question)

  • Q1. Hardware and Network
Round 4 - HR 

(1 Question)

  • Q1. Basic question which is written on your resume HR will ask.

Interview Preparation Tips

Interview preparation tips for other job seekers - Very basic and tricky question will ask HR round and Technical round

Microsense interview questions for designations

 Network Engineer

 (2)

 Network Support Engineer, Associate Network Engineer, Engineer Network Operations

 (1)

 Network Support Engineer

 (3)

 IT Helpdesk Engineer

 (3)

 Desktop Support Engineer

 (1)

 Helpdesk Support Engineer

 (1)

 IT Helpdesk Executive

 (2)

Microsense Interview FAQs

How many rounds are there in Microsense Help Desk Engineer interview?
Microsense interview process usually has 2 rounds. The most common rounds in the Microsense interview process are Technical, Resume Shortlist and One-on-one Round.
How to prepare for Microsense Help Desk Engineer interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Microsense. The most common topics and skills that interviewers at Microsense expect are Cisco Routers, Communication Skills, Network Administration, Application Software Support and Network Security.
What are the top questions asked in Microsense Help Desk Engineer interview?

Some of the top questions asked at the Microsense Help Desk Engineer interview -

  1. What is rj45 colour combinat...read more
  2. Configuration of netw...read more
  3. What is ip addr...read more

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Microsense Help Desk Engineer Interview Process

based on 3 interviews

Interview experience

4.3
  
Good
View more

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Microsense Help Desk Engineer Salary
based on 113 salaries
₹1 L/yr - ₹3.5 L/yr
10% less than the average Help Desk Engineer Salary in India
View more details

Microsense Help Desk Engineer Reviews and Ratings

based on 36 reviews

3.6/5

Rating in categories

3.4

Skill development

3.5

Work-life balance

3.3

Salary

3.7

Job security

3.4

Company culture

2.9

Promotions

3.5

Work satisfaction

Explore 36 Reviews and Ratings
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₹1 L/yr - ₹3.5 L/yr

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