Microsense IT Helpdesk Engineer Interview Questions, Process, and Tips

TCP/IP stands for Transmission Control Protocol/Internet Protocol. It is a set of rules governing the exchange of data over the internet.

• TCP/IP is a suite of communication protocols used to connect devices on the internet.

• It provides end-to-end data communication specifying how data should be packetized, addressed, transmitted, routed, and received.

• TCP ensures that data is reliably transmitted between devices, while IP...read more

Network topology refers to the layout of a network and how different nodes are connected.

• Types include star, bus, ring, mesh, and hybrid topologies

• Star topology has a central hub with nodes connected to it

• Bus topology uses a single cable that all nodes connect to

• Ring topology connects nodes in a circular fashion

• Mesh topology has every node connected to every other node

• Hybrid topology is a combination of two or more dif

Cybersecurity is essential to protect sensitive data, prevent cyber attacks, ensure privacy, and maintain trust in digital systems.

• Prevents unauthorized access to sensitive data

• Protects against cyber attacks such as malware, ransomware, and phishing

• Ensures privacy of personal and confidential information

• Maintains trust in digital systems and online transactions

• Helps organizations comply with regulations and standards l

Cybersecurity attacks include malware, phishing, ransomware, DDoS attacks, and social engineering.

• Malware: malicious software designed to damage or gain unauthorized access to a computer system.

• Phishing: fraudulent attempts to obtain sensitive information by disguising as a trustworthy entity.

• Ransomware: malware that encrypts a user's data and demands payment for decryption.

• DDoS attacks: flooding a network or server wi...read more

A LAN network is a local area network that connects computers and devices within a limited area such as a home, office, or school.

• LAN networks are typically used for sharing resources like printers, files, and internet connections within a small area.

• LAN networks are usually faster and more secure than wide area networks (WANs).

• Examples of LAN network technologies include Ethernet, Wi-Fi, and Token Ring.

HDCP (High-bandwidth Digital Content Protection) is a form of digital copy protection that prevents unauthorized duplication of content.

• Ensure that both the source device (e.g. Blu-ray player) and the display device (e.g. TV) support HDCP.

• Use HDMI cables that are HDCP compliant.

• Check the settings on both devices to enable HDCP if necessary.

• If HDCP errors occur, try power cycling both devices and ensuring all connection...read more