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Microsense IT Helpdesk Engineer Interview Questions, Process, and Tips for Experienced

Updated 30 Apr 2024

Top Microsense IT Helpdesk Engineer Interview Questions and Answers for Experienced

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Microsense IT Helpdesk Engineer Interview Experiences for Experienced

2 interviews found

IT Helpdesk Engineer Interview Questions & Answers

user image SHASHANKSHEKHAR SINGH

posted on 30 Apr 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Apr 2023. There was 1 interview round.

Round 1 - Technical 

(4 Questions)

  • Q1. What is TCP/IP ?
  • Ans. 

    TCP/IP stands for Transmission Control Protocol/Internet Protocol. It is a set of rules governing the exchange of data over the internet.

    • TCP/IP is a suite of communication protocols used to connect devices on the internet.

    • It provides end-to-end data communication specifying how data should be packetized, addressed, transmitted, routed, and received.

    • TCP ensures that data is reliably transmitted between devices, while IP...

  • Answered by AI
  • Q2. Types of Network Topology?
  • Ans. 

    Network topology refers to the layout of a network and how different nodes are connected.

    • Types include star, bus, ring, mesh, and hybrid topologies

    • Star topology has a central hub with nodes connected to it

    • Bus topology uses a single cable that all nodes connect to

    • Ring topology connects nodes in a circular fashion

    • Mesh topology has every node connected to every other node

    • Hybrid topology is a combination of two or more dif

  • Answered by AI
  • Q3. What is the need of Cybersecurity?
  • Ans. 

    Cybersecurity is essential to protect sensitive data, prevent cyber attacks, ensure privacy, and maintain trust in digital systems.

    • Prevents unauthorized access to sensitive data

    • Protects against cyber attacks such as malware, ransomware, and phishing

    • Ensures privacy of personal and confidential information

    • Maintains trust in digital systems and online transactions

    • Helps organizations comply with regulations and standards l

  • Answered by AI
  • Q4. Types of Cybersecurity Attacks ?
  • Ans. 

    Cybersecurity attacks include malware, phishing, ransomware, DDoS attacks, and social engineering.

    • Malware: malicious software designed to damage or gain unauthorized access to a computer system.

    • Phishing: fraudulent attempts to obtain sensitive information by disguising as a trustworthy entity.

    • Ransomware: malware that encrypts a user's data and demands payment for decryption.

    • DDoS attacks: flooding a network or server wi...

  • Answered by AI

Interview Preparation Tips

Topics to prepare for Microsense IT Helpdesk Engineer interview:
  • Computer Networking
  • Routing
  • Switching
  • Local Area Network
  • WLAN
  • Information Technology
  • Cybersecurity
  • Server Administration
  • Network Troubleshooting
  • information technology management
Interview preparation tips for other job seekers - The work will be primarily to provide internet to all the IT systems in the organisation. Daily Work will involve working with core network and hardware stuff.
Work skills includes Routing, Switching, LAN, Wi-Fi, Server Administration, IT Engineering, IT Asset Management, Command Line, Active Directory, MS Outlook Support, Network Support, Customer Service. Maintaining various Reports on Daily basis will be very important.

Skills evaluated in this interview

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before Apr 2023. There was 1 interview round.

Round 1 - One-on-one 

(5 Questions)

  • Q1. Basic interview questions
  • Q2. What lan network
  • Ans. 

    A LAN network is a local area network that connects computers and devices within a limited area such as a home, office, or school.

    • LAN networks are typically used for sharing resources like printers, files, and internet connections within a small area.

    • LAN networks are usually faster and more secure than wide area networks (WANs).

    • Examples of LAN network technologies include Ethernet, Wi-Fi, and Token Ring.

  • Answered by AI
  • Q3. How to apply hdcp
  • Ans. 

    HDCP (High-bandwidth Digital Content Protection) is a form of digital copy protection that prevents unauthorized duplication of content.

    • Ensure that both the source device (e.g. Blu-ray player) and the display device (e.g. TV) support HDCP.

    • Use HDMI cables that are HDCP compliant.

    • Check the settings on both devices to enable HDCP if necessary.

    • If HDCP errors occur, try power cycling both devices and ensuring all connection...

  • Answered by AI
  • Q4. Communication and behaviour
  • Q5. Personally questions about yourself

Skills evaluated in this interview

IT Helpdesk Engineer Interview Questions Asked at Other Companies for Experienced

asked in Microsense
Q1. What is the need of Cybersecurity?
asked in NTT Data
Q2. How to troubleshoot outlook issues?
asked in Microsense
Q3. Types of Cybersecurity Attacks ?
asked in Quantela
Q4. What about dashboard,Camera configuration,SLA
asked in Microsense
Q5. What is TCP/IP ?

Interview questions from similar companies

I applied via Walk-in and was interviewed before Mar 2021. There were 3 interview rounds.

Round 1 - Aptitude Test 

Aptitude test

Round 2 - Group Discussion 

Current affairs

Round 3 - Technical 

(1 Question)

  • Q1. Puzzle , sql related questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Be yourself, whatever you know just be confident
Interview experience
2
Poor
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I applied via Job Portal and was interviewed in Feb 2024. There were 3 interview rounds.

Round 1 - Aptitude Test 

30 mins Aptitude Question

Round 2 - Coding Test 

30 mins - 3 Coding Question

Round 3 - Technical 

(2 Questions)

  • Q1. Describe Rest API
  • Ans. 

    Rest API is a set of rules and conventions for building and interacting with web services using HTTP methods.

    • Rest API stands for Representational State Transfer Application Programming Interface.

    • It uses standard HTTP methods like GET, POST, PUT, DELETE to perform CRUD operations.

    • RESTful APIs use URLs to access resources, and return data in JSON or XML format.

    • Stateless communication allows for scalability and flexibilit...

  • Answered by AI
  • Q2. What is various Response code. Diffenrence b/w 200 & 201, 400 & 403
  • Ans. 

    Response codes indicate the status of a HTTP request. 200 & 201 are success codes, while 400 & 403 are client error codes.

    • 200 - OK: Request was successful

    • 201 - Created: Request was successful and a new resource was created

    • 400 - Bad Request: The server cannot process the request due to a client error

    • 403 - Forbidden: The server understood the request, but refuses to authorize it

  • Answered by AI

Skills evaluated in this interview

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

30 min test covers basic logic reasonings

Round 3 - Coding Test 

30 min round medium level questions from leetcode

Round 4 - Technical 

(1 Question)

  • Q1. Explain project you did for final year DSA
Round 5 - HR 

(1 Question)

  • Q1. Basic hr evel question

Interview Preparation Tips

Interview preparation tips for other job seekers - Please study DSA and your project well
Be confident with atleat one programming language
Interview experience
4
Good
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in Apr 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. What is zero coupon bond?
  • Ans. 

    A zero coupon bond is a bond that pays no interest and is sold at a discount to its face value.

    • Zero coupon bonds are also known as discount bonds.

    • Investors buy these bonds at a price lower than their face value and receive the full face value at maturity.

    • The difference between the purchase price and the face value is the investor's return.

    • Zero coupon bonds are often used for long-term investments, such as retirement sa...

  • Answered by AI
  • Q2. What is corporate actions and how you record those in books?
  • Ans. 

    Corporate actions are events initiated by a company that can affect its stock price and shareholders. They are recorded in books through various accounting entries.

    • Corporate actions include stock splits, dividends, mergers, acquisitions, and spin-offs.

    • These actions are recorded in books through journal entries and adjustments to accounts such as retained earnings and stockholders' equity.

    • For example, if a company decla...

  • Answered by AI
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Referral

Round 1 - Technical 

(2 Questions)

  • Q1. What are the characteristics of a bond?
  • Ans. 

    A bond is a debt instrument issued by a company or government to raise capital.

    • Bonds have a fixed maturity date when the principal amount is repaid.

    • Bonds pay periodic interest payments to bondholders.

    • Bonds have a face value, which is the principal amount borrowed.

    • Bonds can be traded on the secondary market.

    • Bonds have different types such as government bonds, corporate bonds, and municipal bonds.

  • Answered by AI
  • Q2. Tell me about yourself
Interview experience
1
Bad
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. Tell me about your previous work experience?
  • Q2. Why do you want to switch to IVP?
  • Ans. 

    I want to switch to IVP for the opportunity to work with cutting-edge technology and contribute to innovative solutions.

    • IVP offers a more challenging and dynamic work environment compared to my current role.

    • I am excited about the opportunity to work with a team of talented professionals who are at the forefront of technology.

    • IVP's focus on innovation and creativity aligns with my career goals and aspirations.

    • I believe ...

  • Answered by AI
Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Coding Test 

Coding Rount
DSA Round + Puzzle
SQL + Project Discussion
JS

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
No response

I applied via Approached by Company and was interviewed in Jul 2024. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. What is call option?
  • Ans. 

    A call option is a financial contract that gives the holder the right, but not the obligation, to buy an asset at a specified price within a specific time period.

    • Call options are commonly used in stock trading and allow investors to profit from a rising stock price.

    • The specified price at which the asset can be bought is known as the strike price.

    • The expiration date is the deadline by which the option must be exercised.

    • ...

  • Answered by AI

Microsense Interview FAQs

How many rounds are there in Microsense IT Helpdesk Engineer interview for experienced candidates?
Microsense interview process for experienced candidates usually has 1 rounds. The most common rounds in the Microsense interview process for experienced candidates are One-on-one Round and Technical.
What are the top questions asked in Microsense IT Helpdesk Engineer interview for experienced candidates?

Some of the top questions asked at the Microsense IT Helpdesk Engineer interview for experienced candidates -

  1. What is the need of Cybersecuri...read more
  2. Types of Cybersecurity Attack...read more
  3. What is TCP/I...read more

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Microsense IT Helpdesk Engineer Interview Process for Experienced

based on 2 interviews

Interview experience

5
  
Excellent
View more

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Microsense IT Helpdesk Engineer Salary
based on 72 salaries
₹1 L/yr - ₹3.5 L/yr
25% less than the average IT Helpdesk Engineer Salary in India
View more details

Microsense IT Helpdesk Engineer Reviews and Ratings

based on 32 reviews

3.3/5

Rating in categories

3.1

Skill development

3.0

Work-life balance

2.5

Salary

3.5

Job security

2.9

Company culture

2.2

Promotions

2.9

Work satisfaction

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