i
Quantela
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I applied via Recruitment Consultant and was interviewed in Dec 2021. There were 3 interview rounds.
Dashboard, camera configuration, and SLA are all important aspects of IT Helpdesk Engineer role.
Dashboard helps in monitoring the system performance and identifying issues.
Camera configuration involves setting up and troubleshooting video conferencing equipment.
SLA (Service Level Agreement) defines the level of service expected by the customer and helps in prioritizing and resolving issues.
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