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Micromax Informatics Territory Service Manager Interview Questions and Answers

Updated 20 Apr 2024

Micromax Informatics Territory Service Manager Interview Experiences

1 interview found

Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed before Apr 2023. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. Regular Service Management Scenarios & KPI's

Interview questions from similar companies

I applied via Referral and was interviewed before Nov 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. What is the biggest failure in your career so far.

Interview Preparation Tips

Interview preparation tips for other job seekers - It must be answer like this:
I don't have any failure, the task which didn't meet all its objective or purpose are biggest learning lessons for me. And that itself can be one goal achieved. Trying the same task with past learning will not only achieve the goals but even more value addition to it.

I applied via Naukri.com and was interviewed before Nov 2020. There were 5 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. C++ basic, Linked list implementation using C++(Not C), Lambda Expression, Map and Vector, C++ Thread Concept, Virtualization
  • Q2. Focus more on all the C++11 concept

Interview Preparation Tips

Interview preparation tips for other job seekers - This interview was a C++ technical interview . It lasted for about 2 hour 30 minutes. The interviewer wanted to test my C++ basic, C++11 concept, Linked list implementation using C++, C++ thread , Lambda expression, Virtualization.

I applied via Naukri.com and was interviewed before Jun 2021. There were 3 interview rounds.

Round 1 - Technical 

(1 Question)

  • Q1. Basic Technical round of the skills mentioned in CV
Round 2 - Technical 

(1 Question)

  • Q1. More detailed technical round regarding your project
Round 3 - HR 

(2 Questions)

  • Q1. Why you want to join Harman
  • Q2. Salary negotiation and client check

Interview Preparation Tips

Interview preparation tips for other job seekers - Have a basic but in depth understanding of your project

I applied via Referral and was interviewed in Apr 2021. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Previous company work experience or job experience

Interview Preparation Tips

Interview preparation tips for other job seekers - Good knowledge

I applied via Naukri.com and was interviewed in Mar 2022. There was 1 interview round.

Round 1 - One-on-one 

(5 Questions)

  • Q1. Procees of customer esclation
  • Ans. 

    Customer escalation process involves identifying, addressing and resolving customer complaints or issues in a timely and effective manner.

    • Listen to the customer's complaint or issue

    • Apologize for any inconvenience caused

    • Investigate the issue and gather relevant information

    • Offer a solution or resolution to the customer

    • Follow up with the customer to ensure satisfaction

    • Document the complaint and resolution for future refer

  • Answered by AI
  • Q2. How handle voc , Market visits
  • Ans. 

    VOC and market visits are handled by actively listening to customer feedback and regularly visiting the market to understand customer needs.

    • Regularly visit the market to understand customer needs

    • Actively listen to customer feedback and address any concerns

    • Use customer feedback to improve products and services

    • Train and educate team members on how to handle VOC and market visits

    • Develop and implement strategies to increas

  • Answered by AI
  • Q3. Ground reality of process implementation
  • Ans. 

    Ground reality of process implementation refers to the actual implementation and effectiveness of a process in real-life situations.

    • It is important to assess the ground reality before implementing a process

    • Factors such as culture, resources, and communication can impact the success of a process

    • Regular monitoring and feedback can help improve the implementation of a process

    • For example, a company may have a process for c...

  • Answered by AI
  • Q4. How many market visits in a month
  • Ans. 

    The number of market visits in a month varies depending on the needs of the area and the goals of the company.

    • The number of market visits can range from 5 to 20 per month.

    • The frequency of visits may increase during peak seasons or when launching new products.

    • The number of visits may also depend on the size of the area and the number of customers.

    • Regular market visits are important to maintain relationships with custome...

  • Answered by AI
  • Q5. What kind of things require to handle voc
  • Ans. 

    Handling VOC requires active listening, empathy, problem-solving skills, and effective communication.

    • Active listening to understand the customer's concerns and needs

    • Empathy to show that you understand and care about their situation

    • Problem-solving skills to find solutions to their issues

    • Effective communication to explain the solutions and follow up on the progress

    • Regular training and feedback to improve the VOC handling

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Gather latest best knowledge in your stream
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Feb 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Brife about your self
  • Q2. Why should i hire you.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident, give reply with confidence, always ready to join any where.

I applied via Naukri.com and was interviewed before Sep 2020. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Javascript and angular starting from basic to advanced

Interview Preparation Tips

Interview preparation tips for other job seekers - Interview process was good
but while release the offer letter it took some time
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Jul 2023. There was 1 interview round.

Round 1 - Coding Test 

Java oops concepts has been asked along code examples.
Leap year or not ?

Interview Preparation Tips

Interview preparation tips for other job seekers - Java fundamental should be thorough, design patterns and programs
Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed before Apr 2023. There were 2 interview rounds.

Round 1 - Technical 

(3 Questions)

  • Q1. WAP to check Power of 2
  • Ans. 

    Check if a given number is a power of 2

    • Check if the number is greater than 0

    • Use bitwise AND operation to check if only one bit is set in the binary representation of the number

    • If the result is 0, then the number is a power of 2

  • Answered by AI
  • Q2. RTOs task scheduling process
  • Q3. Realtime Audio data handling, .wav format frame structure.
Round 2 - Technical 

(2 Questions)

  • Q1. Audio protocols - pdm , pcm , tdm , dmic
  • Q2. Fft vs dft , usage of cimsis dsp
  • Ans. 

    FFT is a faster algorithm for calculating DFT. CMSIS DSP is a library for signal processing on ARM Cortex-M processors.

    • FFT is a more efficient algorithm for calculating the Discrete Fourier Transform (DFT).

    • CMSIS DSP is a library provided by ARM for signal processing on Cortex-M processors.

    • CMSIS DSP provides optimized functions for common signal processing tasks like filtering, FFT, and matrix operations.

  • Answered by AI

Interview Preparation Tips

Topics to prepare for HARMAN Senior Software Engineer interview:
  • Embedded C
  • Digital Signal Processing
  • Mcu architecture
  • IPC
  • RTOS Concepts
  • Multi core systems
Interview preparation tips for other job seekers - Mostly 1st round is easy focused more on bitwise and some logical questions , 2nd round is totaly based on your project and the job requirements, questions are real life examples from project scope and can only be answered if you have worked on implementing solution for similar problems .

Skills evaluated in this interview

Micromax Informatics Interview FAQs

How many rounds are there in Micromax Informatics Territory Service Manager interview?
Micromax Informatics interview process usually has 1 rounds. The most common rounds in the Micromax Informatics interview process are One-on-one Round.

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Micromax Informatics Territory Service Manager Interview Process

based on 1 interview

Interview experience

3
  
Average
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Micromax Informatics Territory Service Manager Salary
based on 10 salaries
₹4.5 L/yr - ₹10 L/yr
36% less than the average Territory Service Manager Salary in India
View more details

Micromax Informatics Territory Service Manager Reviews and Ratings

based on 9 reviews

2.6/5

Rating in categories

1.9

Skill development

3.1

Work-life balance

3.1

Salary

1.9

Job security

2.0

Company culture

2.0

Promotions

2.5

Work satisfaction

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