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Maven Infotech Technical Support Representative Interview Questions and Answers

Updated 16 Nov 2023

Maven Infotech Technical Support Representative Interview Experiences

1 interview found

Interview experience
1
Bad
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Nov 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(6 Questions)

  • Q1. Tell me about yourself?
  • Q2. How do you about this job?
  • Q3. Why do we select you for this job?
  • Q4. What is your salary expectation?
  • Q5. Where do you see yourself after five years from now?
  • Q6. Would you like to do this job out of your nature?

Interview Preparation Tips

Topics to prepare for Maven Infotech Technical Support Representative interview:
  • Financial Research
  • Nature
  • Painting
  • Music
  • Embroidery
  • History
  • Literature
Interview preparation tips for other job seekers - Hi,
My name is Banashree Ghosh and I am from Serampore. I have born and brought up here. I belong to lower middle class family financially. I am a graduate. I have done my graduation with Qualified Honours in English Literature in the year of 2012. After two month I joined Serco Global Vodafone through newspaper advertisement. It was a worst experience ever. Next applied to an International sector with my broken English and lack of self-confidence. I got TERMINATED because I fell in love with my team leader named Ranbir Shaw. At the same time I was pursuing my Master degree in English Literature from RBU-DDE,Keshtopur near WIPRO. I left my studies due to that sudden termination. The dark period of my life began after October 2014. Then I prepared myself anyhow to move forward. Only to feed my father,mother and my elder sister. I roamed around the entire Salt lake area to get a job in HOT SUMMER DAY with empty stomach. I was insulted in WIPRO twice. Finally I got a job in Maven Infotech PVT. Ltd. .I was simply BEGGING to that female HR in order to get a chance because of my father,mother and my elder sister. All of them were STARVING for so many days including me.

What I can suggest after all these harsh experience do your best what you actually supposed to do. Don't force yourself to satisfy your opposition's FAKE ATTITUDE OR EGO. Your life is yours. If you get hurt you'll feel that. Not your opposition. Never.

That's all.

Banashree Ghosh

Serampore..

Interview questions from similar companies

I applied via Naukri.com and was interviewed in Oct 2022. There were 4 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. Previous company experiences and about roles and responsibilities.
  • Q2. Salary discussion and some basic formalities for onboarding
  • Q3. What kind of basic problems are there in a laptop or a desktop? What are the parts available in a desktop? About os related issues or some networking related query.
  • Ans. 

    Basic problems in laptops/desktops, desktop parts, OS and networking issues.

    • Basic problems: slow performance, overheating, hardware failure, software issues

    • Desktop parts: motherboard, CPU, RAM, hard drive, power supply, graphics card

    • OS issues: installation, updates, compatibility, driver issues

    • Networking issues: connectivity, speed, security

  • Answered by AI

Interview Preparation Tips

Topics to prepare for CGS Technical Support Engineer interview:
  • Device Drivers
  • Operating Systems
  • Computer Hardware
  • Network Engineering
Interview preparation tips for other job seekers - Enjoy the time and friendship you get inside organisation. Team leader and L2 are quite awesome but need to ask more query about process to learn new things for level up.

Skills evaluated in this interview

I applied via Naukri.com and was interviewed in Sep 2021. There were 3 interview rounds.

Round 1 - Assignment 

In 1st round, they checked typing speed, customer handling skills, psychology test

Round 2 - Technical 

(2 Questions)

  • Q1. Just basic questions related to Hardware components
  • Q2. What are the hardware components
  • Ans. 

    Hardware components are physical parts of a computer system that can be seen and touched.

    • Central Processing Unit (CPU)

    • Random Access Memory (RAM)

    • Hard Disk Drive (HDD)

    • Solid State Drive (SSD)

    • Motherboard

    • Power Supply Unit (PSU)

    • Graphics Processing Unit (GPU)

    • Sound Card

    • Network Interface Card (NIC)

    • Optical Drive

  • Answered by AI
Round 3 - HR 

(3 Questions)

  • Q1. What are your salary expectations?
  • Q2. Share details of your previous job.
  • Q3. Tell me about yourself.

Interview Preparation Tips

Interview preparation tips for other job seekers - They want communication skill and confidence to handle customer

Skills evaluated in this interview

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Oct 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Self details and experience.
  • Q2. Regarding experience and technical questions for OS
Round 3 - One-on-one 

(2 Questions)

  • Q1. Final face to face with manager round.
  • Q2. * Technical questions regarding OS. * Troubleshooting steps. * software installation.

Interview Preparation Tips

Topics to prepare for CGS Technical Support Executive interview:
  • Operating Systems
  • Troubleshooting
  • Hardware Troubleshooting
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I applied via LinkedIn and was interviewed in Mar 2024. There was 1 interview round.

Round 1 - teams 

(1 Question)

  • Q1. Past experiences

Interview Preparation Tips

Interview preparation tips for other job seekers - prepare text in advence
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. What about yourself?
  • Q2. What is yours high qualification?

Interview Preparation Tips

Interview preparation tips for other job seekers - No advice..only to opportunity for me. Please job seekers give me chance...to proof myself.

Interview Questionnaire 

2 Questions

  • Q1. What does BIOS stand for?
  • Ans. 

    BIOS stands for Basic Input/Output System.

    • BIOS is a firmware that initializes hardware during the boot process.

    • It provides the computer with basic instructions on how to load the operating system.

    • BIOS settings can be accessed and modified through a setup utility.

    • Examples of BIOS manufacturers include AMI (American Megatrends Inc.) and Phoenix Technologies.

  • Answered by AI
  • Q2. How would you troubleshoot a PC which is overheating and shutting down.
  • Ans. 

    To troubleshoot an overheating PC, check for dust buildup, ensure proper ventilation, monitor CPU usage, and check for faulty hardware.

    • Check for dust buildup in the fans and heatsinks

    • Ensure proper ventilation by checking the placement of the PC and the surrounding environment

    • Monitor CPU usage to identify any processes that may be causing excessive heat

    • Check for faulty hardware such as a malfunctioning fan or power supp...

  • Answered by AI

Skills evaluated in this interview

I applied via Approached by Company and was interviewed before Oct 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Assignment 

General Assignment for grammar check

Round 3 - One-on-one 

(5 Questions)

  • Q1. Introduction about your self
  • Ans. Should be polite and Confident while giving your answers
  • Answered Anonymously
  • Q2. BGC verification about your education and experience
  • Ans. Once BGC is done, should be knowledgeable of laptop and pc hardware is suggestible
  • Answered Anonymously
  • Q3. Difference between RAM & ROM
  • Ans. 

    RAM is volatile memory used for temporary storage while ROM is non-volatile memory used for permanent storage.

    • RAM stands for Random Access Memory and is used for temporary storage of data and programs while the computer is running.

    • ROM stands for Read-Only Memory and is used for permanent storage of data and programs that cannot be changed.

    • RAM is volatile memory, meaning it loses its contents when the power is turned of...

  • Answered by AI
  • Q4. What are the typed of software that we use on our systems
  • Ans. 

    We use various types of software on our systems.

    • Operating systems (e.g. Windows, macOS, Linux)

    • Productivity software (e.g. Microsoft Office, Google Suite)

    • Security software (e.g. antivirus, firewalls)

    • Development software (e.g. IDEs, compilers)

    • Communication software (e.g. email clients, messaging apps)

    • Media software (e.g. media players, photo editors)

    • Browser software (e.g. Chrome, Firefox, Safari)

  • Answered by AI
  • Q5. What was your expectations about salary
  • Ans. I am open to discussion regarding my salary expectations. However, given my salary in my previous position as well as my industry knowledge and experience.
  • Answered Anonymously

Interview Preparation Tips

Topics to prepare for CGS Technical Support Engineer interview:
  • Laptop Support
  • Computer Hardware
  • Electronics
Interview preparation tips for other job seekers - Request you to be polite and confident about yourself, Should be an expert in Communication skills

Skills evaluated in this interview

Interview experience
1
Bad
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I was interviewed in Mar 2023.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Self introduction with confidence
  • Q2. Tell me about networking IT support
  • Ans. 

    Networking IT support involves providing technical assistance to users with network-related issues.

    • Diagnosing and resolving network connectivity issues

    • Configuring network devices such as routers and switches

    • Monitoring network performance and identifying potential issues

    • Providing remote support to users

    • Collaborating with other IT professionals to maintain network security

    • Training users on network best practices

    • Staying u...

  • Answered by AI
Round 3 - Technical 

(1 Question)

  • Q1. Answer the questions for customer
Round 4 - One-on-one 

(1 Question)

  • Q1. How do you handle the customer with high temper
Round 5 - HR 

(1 Question)

  • Q1. Follow the instructions give me

Interview Preparation Tips

Interview preparation tips for other job seekers - Joining immediately offer letter
Work permit for your life

Skills evaluated in this interview

I was interviewed in Sep 2021.

Interview Questionnaire 

1 Question

  • Q1. Related to dependency injection and lazy loading and routing concepts mostly. And also related to project configuration questions in angular.

Interview Preparation Tips

Interview preparation tips for other job seekers - Just go through your resume once before attend the interview and try to explain practically.

Maven Infotech Interview FAQs

How many rounds are there in Maven Infotech Technical Support Representative interview?
Maven Infotech interview process usually has 2 rounds. The most common rounds in the Maven Infotech interview process are Resume Shortlist and HR.

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Maven Infotech Technical Support Representative Interview Process

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4.0/5

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2.0

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2.0

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1.0

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2.0

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1.0

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1.0

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