Massive IT Solutions Interview Questions and Answers

Q1. What is the DAX formula for calculating a running total?
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Q2. What is the DAX formula for replacing blank values with zero and vice versa?
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Q3. SQL Queries for the above scenarios
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Q1. What are your previous work experiences?
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Q2. Salary negotiations etc.
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Q1. Can you introduce yourself?
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Q2. Random topic vocalisation
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Typing tests and the Versant test.

Q1. What was your role in your last job?
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Q2. How comfortable are you with rotational night shifts and having weekdays off?
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Q1. Voice and non voice processing?
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Q2. Voice and non voice difference?
Ans. 
Voice involves speaking directly with customers, while non-voice involves communicating through written messages or emails.
• Voice involves speaking with customers over the phone or in person

• Non-voice involves communicating through written messages, emails, or chat

• Voice requires good verbal communication skills, while non-voice requires good written communication skills
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Q3. What is the voice and non voice processing and it roles ?
Ans. 
Voice processing involves handling customer queries through phone calls, while non-voice processing involves handling queries through emails, chat, etc.
• Voice processing involves interacting with customers over the phone

• Non-voice processing involves handling customer queries through emails, chat, social media, etc.

• Roles in voice processing include answering calls, providing assistance, resolving issues verbally

• Roles in ...read more
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Q4. What about your company ?
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Q5. How to d discuss about the customer care ?
Ans. 
Discussing customer care involves addressing customer needs, resolving issues, and providing excellent service.
• Listen actively to customer concerns

• Empathize with the customer's situation

• Offer solutions or alternatives to resolve issues

• Provide clear and concise information

• Follow up to ensure customer satisfaction
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Non voice, voice process to customer care every customer problems can solutions him

Q1. Myself in english with my background
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Q2. Write essay on one topic
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The impact of climate change on biodiversity
• Climate change is causing shifts in habitats and ecosystems

• Loss of biodiversity can lead to negative consequences for ecosystems and human societies

• Conservation efforts are crucial to protect vulnerable species

• Examples: coral bleaching due to rising sea temperatures, deforestation leading to loss of habitat for wildlife
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Q3. I dont get offer letter
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Q1. Myself in english with family background
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Q2. Write essay on one topic
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The impact of social media on mental health
• Social media can contribute to feelings of inadequacy and low self-esteem

• Excessive use of social media can lead to anxiety and depression

• Cyberbullying on social media platforms can have serious mental health consequences

• However, social media can also provide a sense of community and support for those struggling with mental health issues
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Q1. Myself in english with family back ground
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Q2. Talk on one topic for two minutes
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The impact of climate change on marine life
• Climate change is causing ocean temperatures to rise, leading to coral bleaching and habitat destruction

• Acidification of the oceans due to increased carbon dioxide levels is harming marine organisms like shellfish and corals

• Overfishing and pollution are exacerbating the effects of climate change on marine ecosystems

• Examples: Coral reefs in the Great Barrier Reef are experienci...read more
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Myself in english with family background

Q1. The candidate should possess a strong knowledge of programming skills.
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Q2. Sting manpulation
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Q3. Object oriented programming
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Q4. Exception handling
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Q5. Looping statement
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Q1. Tell me about yourself then role and responsibilities
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Q2. What makes you switch from an existing company to our company?
Ans. 
I am looking for a new challenge and growth opportunities in a company known for its strong reputation and positive work culture.
• Seeking new challenges and growth opportunities

• Attracted to company's strong reputation

• Interested in positive work culture

• Possibility of career advancement

• Better salary or benefits package
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Q3. Tell me about your previous company experience?
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Q1. Can spell your full name, place, contact number and address?
Ans. 
Yes, I can spell my full name, place, contact number, and address.
• Full Name: John Doe

• Place: New York City

• Contact Number: 555-555-5555

• Address: 123 Main Street, Apt 1A, New York, NY 10001
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Q2. Tell which one you like either college life or working life?
Ans. 
I prefer working life over college life due to the sense of accomplishment and independence it provides.
• Working life offers financial stability and independence

• College life can be stressful with exams and assignments

• In working life, you can see the direct impact of your efforts on your career growth

• Working life allows for more freedom to make decisions and take ownership of projects
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Q3. Tell about feminizam?
Ans. 
Feminism is a social and political movement advocating for equal rights and opportunities for women.
• Feminism aims to challenge and dismantle gender-based discrimination and inequality.

• It seeks to empower women and promote gender equality in various aspects of society, including politics, economics, and culture.

• Feminism encompasses a wide range of perspectives and approaches, including liberal feminism, radical feminism...read more
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Q4. It's an general topic, you guys need to prepare and communicate well. Then eagerly seeking accent and tone
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Calculation regarding percentage

One to one, handling US client and need to repeat the sentence and rearrange the sentence. Listening skill is important

I have given 4 rounds of WNS and was selected. They congratulated me for being selected and then asked me the documents. But later HR and Interviewer both stopped picking my call and then told me after 15-20 days we are putting you on hold and not proceeding with your application

Q1. Why you are taking less salary
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Q1. Why are you leaving your current job
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Q2. NA
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Q1. Why are you not satisfied by your current job
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Q1. Coding related questions mostly
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Q2. Interview taken on dc
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Q1. Interview taken on cl
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Q2. Coding related theoretical questions
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Basic aptitude test for the first round

Q1. Are you willing to relocate?
Ans. 
Yes, I am open to relocating for the right opportunity.
• I am open to relocating for the right job opportunity

• I have relocated for previous jobs and am comfortable with the process

• I am excited about the possibility of experiencing a new city or region
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Q2. In what position do you see yourself 5 years from now?
Ans. 
In 5 years, I see myself as a Senior Operations Manager leading a team and implementing innovative strategies to improve efficiency and productivity.
• Continuing to excel in my current role as an Operations Representative

• Taking on additional responsibilities and projects to demonstrate leadership skills

• Pursuing further education or certifications to enhance my knowledge and skills

• Building strong relationships with collea
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Q3. What is your educational background?
Ans. 
I have a Bachelor's degree in Business Administration with a focus on Operations Management.
• Bachelor's degree in Business Administration

• Focus on Operations Management
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Q4. What interests pulled you up about this job?
Ans. 
The opportunity to work in a dynamic environment, utilize my organizational skills, and contribute to the success of the operations team.
• Exciting opportunity to work in a fast-paced environment

• Utilize organizational skills to streamline operations processes

• Contribute to the success and efficiency of the operations team
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Q5. Name some popular operating systems.
Ans. 
Popular operating systems include Windows, macOS, and Linux.
• Windows - widely used for personal computers and servers

• macOS - developed by Apple for their Macintosh computers

• Linux - open-source operating system used on servers and embedded devices
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Q1. Would you like to work overtime or odd hours?
Ans. 
I am open to working overtime or odd hours depending on the needs of the job.
• I am flexible with my schedule and willing to accommodate the needs of the company.

• I understand that sometimes extra hours may be required to meet deadlines or handle unexpected situations.

• I am committed to fulfilling my responsibilities and contributing to the success of the team, even if it means working outside regular hours.
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Q2. Where do you see yourself in the next 5 years?
Ans. 
In the next 5 years, I see myself advancing in my career within the operations field, taking on more responsibilities and potentially moving into a leadership role.
• Continuing to excel in my current role and taking on additional projects to showcase my skills

• Pursuing further education or certifications to enhance my knowledge and expertise

• Seeking opportunities for growth and advancement within the company

• Developing stro...read more
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Q3. Tell me about yourself
Ans. 
Experienced operations professional with a background in logistics and supply chain management.
• Over 5 years of experience in managing operations for a large logistics company

• Skilled in optimizing supply chain processes to improve efficiency and reduce costs

• Strong attention to detail and problem-solving skills

• Proficient in using software systems to track inventory and shipments

• Excellent communication and teamwork abilit...read more
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Q4. Why are you interested in this job?
Ans. 
I am interested in this job because of my passion for operations and problem-solving.
• I have a strong background in operations management and enjoy finding efficient solutions to complex problems.

• I am excited about the opportunity to work in a dynamic and fast-paced environment.

• I am eager to contribute my skills and experience to help improve processes and drive operational excellence.
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Q5. What are your strengths and weaknesses?
Ans. 
My strengths include attention to detail and strong problem-solving skills. My weaknesses include a tendency to overthink situations and difficulty saying no.
• Strengths: attention to detail, strong problem-solving skills

• Weaknesses: tendency to overthink situations, difficulty saying no
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