Marsh India Insurance Brokers Interview Questions and Answers

Q1. Self Introduction
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Q2. Qualification and experiences
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Q3. How you get to know about allianz
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I learned about Allianz through online research and recommendations from friends in the insurance industry.
• Researched insurance companies online

• Received recommendations from friends in the insurance industry

• Noticed Allianz's presence in the market through advertisements or sponsorships
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Q4. Previous BPO will be a add on if you have any experience
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Q5. How soon you can join allianz
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I can join Allianz within 2 weeks of receiving a formal offer.
• I am currently serving a notice period of 2 weeks at my current job.

• I am available to start immediately after my notice period ends.

• I am excited about the opportunity to join Allianz and contribute to the team.
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Q1. Self introduction
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Q2. About previous company experiences, job role and responsibilities we have performed
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Q3. It will be a friendly conversation just to see how good you can communicate
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Q4. Tell me about any challenging situation you have faced in your previous job and how you handled it
Ans. 
I faced a challenging situation when a customer was unhappy with our service and demanded a refund.
• Remained calm and listened to the customer's concerns

• Apologized for the inconvenience and assured them that their issue would be resolved

• Offered a refund or alternative solution to satisfy the customer

• Followed up with the customer to ensure their satisfaction
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Q5. Tell me about any funny incident which you can recall now
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During a team meeting, a colleague accidentally played a funny video instead of a presentation.
• Colleague mistakenly played a cat video instead of the quarterly report

• Everyone burst out laughing, including the manager

• Colleague was embarrassed but we all had a good laugh about it
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Q6. Any insurance experience will be an add on
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Q7. If you get selected how long you will be with allianz
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I plan to stay with Allianz for the long term, as I am committed to growing with the company and contributing to its success.
• I see myself building a career at Allianz and advancing within the company over the years.

• I am excited about the opportunities for growth and development that Allianz offers.

• I believe in the company's values and vision, and I am eager to be a part of its future success.
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Q8. Next 5 year plan about your future goals
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My next 5-year plan includes advancing to a managerial role, completing a certification program, and enhancing my leadership skills.
• Advance to a managerial role within the customer service department

• Complete a certification program in customer service management

• Enhance leadership skills through training and mentorship opportunities
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Q9. Strength and weakness
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Q10. Passion and area of interest
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Q11. Are you comfortable in night and rotational shift
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Yes, I am comfortable with night and rotational shifts.
• I have previous experience working in night shifts and rotating schedules.

• I am adaptable and can easily adjust my sleep patterns to accommodate different shifts.

• I understand the importance of providing customer service round the clock and am willing to work in shifts to meet customer needs.
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Q12. Do you have any questions for the interviwer
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Q1. What motivates you to join USGI?
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Q1. Why do you want to join USGI?
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Q2. What motivates you to take up this role?
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Q1. What was your last drawn salary?
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Q2. Tell me about yourself?
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Random assignment related to my geographical area

Q1. L1 Manager Round Basic Question about Previous JOB & Task and your achivements & check fit Role
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Q1. L2 Manager Round Technical about Insurance & Business Understanding about Data & Fitment Check along with Grooming .
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Q1. HR Round & Fitment & Salary Releated .
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