Mankind Pharma Team Leader-Quality Assurance/Quality Control Interview Questions and Answers for Experienced

I have always been passionate about ensuring quality and efficiency in processes, which drew me to the field of Quality Engineering.

• I have a strong attention to detail and enjoy problem-solving.

• I am motivated by the opportunity to make a positive impact on product quality.

• I have experience in implementing quality control measures in previous roles.

• I am excited about the continuous learning and improvement opportunities

Quality control is a process used to ensure that products or services meet specific standards and requirements.

• Quality control involves monitoring and inspecting products or services to identify defects or deviations from standards.

• It includes implementing corrective actions to address any issues found during the inspection process.

• Quality control aims to improve customer satisfaction by delivering products or services...read more

Various types of gages used in quality inspection include calipers, micrometers, height gauges, and plug gauges.

• Calipers: used for measuring the distance between two opposite sides of an object.

• Micrometers: used for measuring very small distances or thicknesses.

• Height gauges: used for measuring the height of objects.

• Plug gauges: used for checking the size of holes or bores.

• Thread gauges: used for checking the accuracy

Types of audits include internal, external, financial, operational, and compliance audits.

• Internal audits are conducted by employees within the organization to evaluate processes and controls.

• External audits are performed by an independent third party to provide an objective assessment of the organization's financial statements.

• Financial audits focus on the accuracy of financial information and compliance with accounti...read more

Root cause analysis is a methodical process used to identify the underlying cause of a problem or issue.

• Identify the problem or issue that needs to be addressed

• Gather data and information related to the problem

• Use tools like fishbone diagrams, 5 Whys, or fault tree analysis to determine the root cause

• Develop and implement solutions to address the root cause

• Monitor and evaluate the effectiveness of the solutions

Kaizen is a Japanese business philosophy of continuous improvement involving all employees.

• Kaizen focuses on making small, incremental changes to processes to improve efficiency and quality.

• It involves all employees in the organization, from top management to frontline workers.

• Kaizen encourages a culture of continuous improvement and innovation.

• Examples of kaizen include implementing 5S methodology, conducting regular

NC material is handled by following strict procedures to ensure proper identification, segregation, and disposition.

• NC material is identified and segregated from conforming material to prevent unintended use.

• Proper labeling and documentation is used to track NC material throughout the handling process.

• NC material is dispositioned according to established procedures, which may include rework, scrap, or return to supplie...read more

8D report is a problem-solving methodology used to identify, correct, and prevent recurring problems.

• Step 1: Establish a team

• Step 2: Define the problem

• Step 3: Implement immediate containment actions

• Step 4: Identify root causes

• Step 5: Develop and verify corrective actions

• Step 6: Implement corrective actions

• Step 7: Prevent recurrence

• Step 8: Congratulate the team and close the report

Defects in forging refer to imperfections or flaws in the metalwork process that can compromise the quality and integrity of the final product.

• Incomplete filling of the mold cavity

• Cracks or fissures in the forged part

• Incorrect dimensions or shape

• Porosity or air pockets within the metal

• Cold shuts or incomplete fusion of metal layers

Mismatches in calculations are identified by comparing the expected result with the actual result.

• Mismatch is calculated by subtracting the expected result from the actual result.

• Discrepancies can also be identified by comparing data sets or measurements.

• In quality management, mismatches can indicate errors in processes or systems.

• For example, if a product is expected to weigh 100 grams but actually weighs 110 grams, t

I will control the mismatch by implementing strict quality control measures, conducting regular audits, and providing training to employees.

• Implementing strict quality control measures to ensure products meet specifications

• Conducting regular audits to identify any discrepancies or issues

• Providing training to employees on proper procedures and quality standards

• Utilizing technology such as automated inspection systems to

Quality system refers to the framework of policies, processes, and procedures implemented to ensure products or services meet quality standards.

• Quality system includes documentation, training, audits, and corrective actions.

• It helps in ensuring consistency, compliance with regulations, and continuous improvement.

• Examples of quality systems include ISO 9001, Six Sigma, and Total Quality Management.