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Mangla Exports Customer Service Associate Interview Questions and Answers for Experienced
Mangla Exports Customer Service Associate Interview Experiences for Experienced
1 interview found
I applied via Walk-in and was interviewed before Jan 2020. There was 1 interview round.
Interview Questionnaire
3 Questions
- Q1. Which point you will see in a customer before sale a product to them?
- Ans.
The customer's needs and preferences are important factors to consider before selling a product to them.
Identify the customer's specific needs and requirements.
Understand the customer's preferences and priorities.
Assess the customer's budget and financial capabilities.
Consider the customer's previous experiences and feedback.
Evaluate the customer's level of knowledge about the product or service.
Take into account the c...
- Q2. How can you know about the actual need of the customer?
- Ans.
To know the actual need of the customer, active listening, asking open-ended questions, and empathizing with the customer are important.
Practice active listening to understand the customer's concerns and requirements.
Ask open-ended questions to encourage the customer to provide detailed information.
Empathize with the customer to understand their emotions and motivations.
Use effective communication skills to clarify any...
- Q3. How can you entertain a customer while his shopping?
- Ans.
As a customer service associate, I can entertain a customer while shopping by providing personalized recommendations, engaging in friendly conversation, and offering product demonstrations.
Engage in friendly conversation and actively listen to the customer's needs and preferences.
Provide personalized recommendations based on the customer's interests and preferences.
Offer product demonstrations to showcase the features ...
Interview Preparation Tips
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Customer Service Associate Interview Questions & Answers
Tech Mahindra
Anonymous
posted on 16 Dec 2020
I applied via Recruitment Consultant and was interviewed in Jun 2020. There were 4 interview rounds.
Interview Questionnaire
5 Questions
- Q1. Introduction
- Q2. Experience
- Q3. Previous job role and responsibilities
- Ans.
I have worked in various customer service roles, focusing on support, problem-solving, and enhancing customer satisfaction.
Handled customer inquiries via phone and email, ensuring timely responses and resolutions.
Managed customer complaints by actively listening and providing effective solutions, resulting in a 20% increase in customer satisfaction.
Collaborated with team members to streamline processes, which improved ...
- Q4. Speech on any particular topic like pandemic 2020,demonetization,digital India,women empowerment,customer service,advantages of social media ,what is customer satisfaction
- Q5. Essay writing
Interview Preparation Tips
So be confident during interview,don't try to finish the interview in very fastly .
Customer Service Associate Interview Questions & Answers
Tech Mahindra
Anonymous
posted on 9 Jun 2022
I applied via Naukri.com and was interviewed in Dec 2021. There were 2 interview rounds.
(2 Questions)
- Q1. What is your strenth ?
- Q2. What is your weakess?
Interview Preparation Tips
I applied via Job Portal and was interviewed before Dec 2021. There were 3 interview rounds.
(1 Question)
- Q1. Basic Mainframe Questions
(1 Question)
- Q1. Salary discussions and location
Interview Preparation Tips
Aryan Singh
Good discussion
Good discussion
Interview Preparation Tips
Customer Service Associate Interview Questions & Answers
Tech Mahindra
Anonymous
posted on 10 Apr 2023
Selected
I applied via Facebook and was interviewed before Apr 2022. There were 2 interview rounds.
(2 Questions)
- Q1. Why do we hire you
- Q2. Where do you see yourself in. Next 3 years
Interview Preparation Tips
Customer Service Associate Interview Questions & Answers
Tech Mahindra
Anonymous
posted on 17 Feb 2022
I applied via Recruitment Consulltant and was interviewed before Feb 2021. There were 4 interview rounds.
Amcat Test
(6 Questions)
- Q1. What are your salary expectations?
- Q2. What is your family background?
- Q3. Why should we hire you?
- Q4. Where do you see yourself in 5 years?
- Q5. What are your strengths and weaknesses?
- Q6. Tell me about yourself.
(1 Question)
- Q1. What you will do if you became a billionaire and you have to spend/invest all the money which you have in a single day?
- Ans.
I'd invest in sustainable projects, support education, and donate to health initiatives, ensuring a lasting impact on society.
Invest in renewable energy projects, like solar farms, to promote sustainability.
Support educational initiatives, such as funding scholarships for underprivileged students.
Donate to healthcare organizations, focusing on mental health and access to medical care.
Create a foundation to address glob...
Interview Preparation Tips
- Logical reason
- Creative Skills
I repeat don't use fillers
HR doesn't like that during an interview you are lagging using aaaaaa...awwwww.....i ammmmmmm....aaaaaaaa like these words so please be aware and be prepared wish you all good luck
Interview Questionnaire
3 Questions
- Q1. Would you like to work all 24 hours rotational shifts?
- Q2. What is the amazon meal allowance per month?
- Q3. Who is the founder of amazon?
- Ans.
Jeff Bezos founded Amazon in 1994, transforming it from an online bookstore to a global e-commerce giant.
Founded in July 1994 in Seattle, Washington.
Originally started as an online bookstore before expanding to various product categories.
Jeff Bezos initially operated Amazon from his garage.
Amazon went public in 1997, significantly increasing its visibility and growth.
Today, Amazon is one of the largest companies in the...
Interview Preparation Tips
I applied via Naukri.com and was interviewed in Feb 2021. There were 3 interview rounds.
Interview Questionnaire
2 Questions
- Q1. All English grammar,one word questions
- Q2. For example :ramu _ last night
Interview Preparation Tips
Punctuation, passage writing, email writing etc etc
I applied via Company Website and was interviewed in Feb 2021. There were 5 interview rounds.
Interview Questionnaire
1 Question
- Q1. Will you be able to work for 10 hours a day
Interview Preparation Tips
Mangla Exports Interview FAQs
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