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Maksat Technologies Technical Support Engineer Interview Questions and Answers

Updated 3 Feb 2025

Maksat Technologies Technical Support Engineer Interview Experiences

1 interview found

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I was interviewed in Jan 2025.

Round 1 - One-on-one 

(3 Questions)

  • Q1. How to work with vlan
  • Ans. 

    VLANs are used to segment network traffic for security and performance purposes.

    • VLANs divide a single physical network into multiple virtual networks.

    • Each VLAN has its own broadcast domain, reducing network congestion.

    • VLANs can be configured on switches by assigning ports to specific VLANs.

    • VLAN tagging allows for traffic to be identified and routed to the correct VLAN.

    • VLANs can improve network security by isolating sen

  • Answered by AI
  • Q2. Explain routing protocol
  • Ans. 

    Routing protocol is a set of rules used by routers to determine the best path for data packets to reach their destination.

    • Routing protocols help routers communicate with each other to share information about network topology.

    • They determine the best path for data packets based on factors like hop count, bandwidth, and delay.

    • Examples of routing protocols include RIP, OSPF, EIGRP, and BGP.

  • Answered by AI
  • Q3. EXPLAIN IN OSI LAYER
  • Ans. 

    The OSI model is a conceptual framework that standardizes the functions of a telecommunication or computing system into seven abstraction layers.

    • The OSI model stands for Open Systems Interconnection model.

    • It consists of seven layers: Physical, Data Link, Network, Transport, Session, Presentation, and Application.

    • Each layer has specific functions and communicates with the adjacent layers.

    • Data is encapsulated and decapsu...

  • Answered by AI

Interview questions from similar companies

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Not Selected

I applied via campus placement at Thapar Institute of Engineering and Technology (TIET) and was interviewed in Dec 2024. There were 2 interview rounds.

Round 1 - Aptitude Test 

45 minutes online test

Round 2 - Technical 

(1 Question)

  • Q1. Why do you want to join Ericsson?

I applied via Referral and was interviewed in Dec 2021. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(1 Question)

  • Q1. Question put behalf on mentioned technology in resume
Round 3 - Technical 

(1 Question)

  • Q1. Question put ob Previous experience related
Round 4 - HR 

(1 Question)

  • Q1. Hr policies regarding

I applied via Company Website and was interviewed in Jul 2021. There were 3 interview rounds.

Interview Questionnaire 

4 Questions

  • Q1. What were the behaviours you were following over the chat
  • Ans. Probing , warm and friendly, active reading
  • Answered Anonymously
  • Q2. What are the parameters of chat
  • Ans. 

    Chat parameters include message content, sender, receiver, timestamp, and chat history.

    • Message content: The actual text or media being sent in the chat

    • Sender: The person or entity sending the message

    • Receiver: The person or entity receiving the message

    • Timestamp: The date and time when the message was sent

    • Chat history: Previous messages exchanged between sender and receiver

  • Answered by AI
  • Q3. How to improve quality of chat
  • Ans. 

    To improve quality of chat, focus on clear communication, active listening, and timely responses.

    • Use clear and concise language

    • Avoid technical jargon

    • Listen actively to the customer's concerns

    • Respond in a timely manner

    • Provide accurate and helpful information

    • Be empathetic and understanding

    • Offer solutions or alternatives

    • Follow up to ensure customer satisfaction

  • Answered by AI
  • Q4. Placement of words and resolution over the chat
  • Ans. 

    Placement of words and resolution over chat is important for effective communication.

    • Use proper grammar and punctuation

    • Avoid using all caps or excessive emojis

    • Be clear and concise in your messages

    • Adjust resolution settings to ensure clear display of text

    • Use appropriate font size and style for readability

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be specific and to the point show your knowledge and confidence that is it

Skills evaluated in this interview

Interview experience
1
Bad
Difficulty level
Easy
Process Duration
More than 8 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed in Jan 2024. There was 1 interview round.

Round 1 - HR 

(5 Questions)

  • Q1. General questions
  • Q2. General knowledge
  • Q3. Testing Knowledge on work
  • Q4. Network Structure
  • Q5. Desktop Support issues and troubleshoots

Interview Preparation Tips

Topics to prepare for Aerial Telecom Solutions Customer Support Executive interview:
  • Computer Hardware
  • Networking
  • System Administration
  • Active Directory
  • Team Leading
  • Ticketing
Interview preparation tips for other job seekers - Don't join this organisation.
No ontime salaries
No promotions or appraisals
No friendly employer / hr very rude and worst behaviour, while you ask for employment benefits.
No job security
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in Feb 2023. There were 2 interview rounds.

Round 1 - genral as well as technichal rou 

(1 Question)

  • Q1. Different n/w layers
  • Ans. 

    Different network layers include physical, data link, network, transport, session, presentation, and application layers.

    • Physical layer: responsible for transmitting raw bits over a communication channel

    • Data link layer: responsible for error-free transfer of data between nodes on a network

    • Network layer: responsible for routing data packets between networks

    • Transport layer: responsible for reliable data transfer between a...

  • Answered by AI
Round 2 - Technical 

(1 Question)

  • Q1. Firewall works on what layers
  • Ans. 

    Firewall works on multiple layers of OSI model

    • Firewall operates on layers 3 (network layer) and 4 (transport layer) of the OSI model

    • It can filter traffic based on IP addresses, ports, protocols, and other criteria

    • Firewalls can also perform deep packet inspection to detect and block malicious traffic

    • Examples of firewall software include Cisco ASA, pfSense, and Windows Firewall

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - good communication is the key and self confidence is really important

Skills evaluated in this interview

Interview experience
1
Bad
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Sep 2023. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Waste of time to attend the interview
  • Q2. Waste of time to attend the interview instead of that prefer other jobs
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Oct 2023. There were 2 interview rounds.

Round 1 - Technical 

(1 Question)

  • Q1. What is Ss7 and charging flow
  • Ans. 

    SS7 (Signaling System 7) is a set of telecommunication protocols used to set up and manage phone calls in a network. Charging flow refers to the process of billing customers for services rendered.

    • SS7 is a signaling protocol used in telecommunication networks to establish connections and exchange information between network elements.

    • Charging flow involves tracking usage of services by customers and generating bills acco...

  • Answered by AI
Round 2 - Technical 

(1 Question)

  • Q1. Python coding and postgres

I applied via Referral and was interviewed in Dec 2021. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Technical 

(1 Question)

  • Q1. Question put behalf on mentioned technology in resume
Round 3 - Technical 

(1 Question)

  • Q1. Question put ob Previous experience related
Round 4 - HR 

(1 Question)

  • Q1. Hr policies regarding
Interview experience
2
Poor
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed before Jan 2024.

Round 1 - One-on-one 

(1 Question)

  • Q1. Basic understanding overall of the candidate
Round 2 - Technical 

(1 Question)

  • Q1. Technical questions
Round 3 - HR 

(1 Question)

  • Q1. HR related discussions

Maksat Technologies Interview FAQs

How many rounds are there in Maksat Technologies Technical Support Engineer interview?
Maksat Technologies interview process usually has 1 rounds. The most common rounds in the Maksat Technologies interview process are One-on-one Round.
What are the top questions asked in Maksat Technologies Technical Support Engineer interview?

Some of the top questions asked at the Maksat Technologies Technical Support Engineer interview -

  1. How to work with v...read more
  2. Explain routing proto...read more
  3. EXPLAIN IN OSI LA...read more

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Maksat Technologies Technical Support Engineer Interview Process

based on 1 interview

Interview experience

5
  
Excellent
View more
Maksat Technologies Technical Support Engineer Salary
based on 5 salaries
₹2.4 L/yr - ₹3.4 L/yr
36% less than the average Technical Support Engineer Salary in India
View more details

Maksat Technologies Technical Support Engineer Reviews and Ratings

based on 1 review

4.0/5

Rating in categories

4.0

Skill development

4.0

Work-life balance

3.0

Salary

1.0

Job security

3.0

Company culture

1.0

Promotions

4.0

Work satisfaction

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