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Mahindra Tractors Customer Service Officer Interview Questions and Answers

Updated 24 Apr 2022

Mahindra Tractors Customer Service Officer Interview Experiences

2 interviews found

I was interviewed in Mar 2022.

Interview Questionnaire 

1 Question

  • Q1. Technical & Comercial
  • Ans. Should have good knowledge in Tractor and implement.
  • Answered by Pushpendra Yadav - Mahindra

Interview Preparation Tips

Interview preparation tips for other job seekers - Must be technical strong about tractor.

I applied via Approached by Company and was interviewed in Sep 2021. There was 1 interview round.

Round 1 - Technical 

(1 Question)

  • Q1. Tractor & Implement Related quistion and Troubleshooting .

Interview Preparation Tips

Interview preparation tips for other job seekers - Tractor Engine , Hydraulic & Implement Technical strong and Dealership Team & Customer Handling and support.

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Interview Preparation Tips

Round: Group Discussion
Experience: Group discussion for office

Round: Group Discussion
Experience: Group discussion for office

Round: Group Discussion
Experience: Group discussion for office

I applied via Recruitment Consulltant and was interviewed before Jul 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - Technical 

(3 Questions)

  • Q1. In Technical interview questions asked by Senior Manager and National Head engine related and on the behalf of previous experience.
  • Q2. Engine smoke type, Engine type, difference between two stock and stock engines and diesel and petrol engine,
  • Ans. 

    Engine smoke type, engine type, difference between stock and stock engines, and diesel and petrol engines.

    • Engine smoke types include black, white, and blue smoke, each indicating different issues with the engine.

    • Engine types can be categorized as stock engines or modified engines, with modified engines typically having higher performance.

    • Diesel engines use compression ignition, while petrol engines use spark ignition.

    • S...

  • Answered by AI
  • Q3. Gear types and it's uses. Differential , clutch types etc
  • Ans. 

    Different gear types like differential and clutch have specific uses in various mechanical systems.

    • Differential gear allows wheels to rotate at different speeds, useful in vehicles going around corners

    • Clutch types include mechanical, hydraulic, and electromagnetic, used for engaging and disengaging power transmission

    • Other gear types include spur, helical, bevel, and worm gears, each with unique applications

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Here check the confidence level and presence of of mind.
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Job and experience any others
  • Q2. Salary and any other

Interview Preparation Tips

Interview preparation tips for other job seekers - Any one smart work or system work or others
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Oct 2023. There was 1 interview round.

Round 1 - Technical 

(2 Questions)

  • Q1. What is the role of radiator in the tractor?
  • Ans. 

    The radiator in a tractor plays a crucial role in cooling the engine by dissipating heat generated during operation.

    • The radiator circulates coolant through the engine to absorb heat

    • Heat is then transferred to the radiator fins where it is dissipated into the air

    • Proper maintenance of the radiator is essential to prevent overheating and engine damage

  • Answered by AI
  • Q2. Which type of tractors are suitable for the lifting of heavy loads on field?
  • Ans. 

    Tractors with high horsepower and heavy-duty construction are suitable for lifting heavy loads on field.

    • Tractors with high horsepower are capable of lifting heavy loads efficiently.

    • Look for tractors with heavy-duty construction to ensure durability and stability while lifting heavy loads.

    • Consider tractors with features like front-end loaders or hydraulic systems for easier lifting of heavy loads.

    • Examples: John Deere 8R...

  • Answered by AI

Interview Preparation Tips

Topics to prepare for Sonalika Tractors Sales Officer interview:
  • Tractors industry
Interview preparation tips for other job seekers - Be prepared with technical knowledge about tractors and company competitor of sonalika Tractors

I applied via Referral and was interviewed in Dec 2021. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. If we want to increase engine torque, how?
  • Ans. 

    To increase engine torque, you can optimize the air-fuel mixture, increase the engine displacement, or enhance the exhaust system.

    • Optimize the air-fuel mixture by adjusting the fuel injection timing and air intake

    • Increase the engine displacement by using a larger bore or longer stroke

    • Enhance the exhaust system by installing a high-flow catalytic converter or performance headers

  • Answered by AI
  • Q2. By decreasing crank throw

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident, avoid wrong answers during interview.

I applied via Walk-in and was interviewed in Mar 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - HR 

(1 Question)

  • Q1. Tell me about yourself.

Interview Preparation Tips

Interview preparation tips for other job seekers - work experience in tractor company and agriculture mechniery related work

Interview Questionnaire 

2 Questions

  • Q1. I have not attended any inyerview with TAFE
  • Q2. Waiting for any apportunity to work with TAFE i have 6+ years expereince earlier i have worked with Ashok leyland , AMW Motors and Royal enfield Ltd as service engineer
Interview experience
1
Bad
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. Introduction ,company professional, company profile, working potentially, skills required

Interview Preparation Tips

Interview preparation tips for other job seekers - Not received any call from Company side yet..
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Mahindra Tractors Interview FAQs

How many rounds are there in Mahindra Tractors Customer Service Officer interview?
Mahindra Tractors interview process usually has 1 rounds. The most common rounds in the Mahindra Tractors interview process are Technical.
What are the top questions asked in Mahindra Tractors Customer Service Officer interview?

Some of the top questions asked at the Mahindra Tractors Customer Service Officer interview -

  1. Tractor & Implement Related quistion and Troubleshootin...read more
  2. Technical & Comerc...read more

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Mahindra Tractors Customer Service Officer Salary
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₹2.2 L/yr - ₹4.7 L/yr
At par with the average Customer Service Officer Salary in India
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