Mahindra Logistics Process Assistant Interview Questions and Answers

General aptitude questions were asked which were of medium difficulty level

Q1. Process knowledge
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Q2. Previous experience
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Q1. Process knowledge
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Q2. Previous experience
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Q1. Tell me something about yourself what are your strengths why are you interested in the job where do you see yourself in the next 5 years would you like to work overtime or odd horse
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Q2. Why did you decide to apply to this role what experience do you have that would be relevant to this role tell me about your experience in this industry what did you like most about the job description ...read more
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Q3. Tell me something about yourself how did you hear about this position why do you want to work why did you decide to apply for this position what is your greatest strength
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Q1. Basic HR questions
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Q2. Tell me about yourself
Ans. 
I am a detail-oriented and motivated individual with experience in process management and customer service.
• I have worked as a process associate for 2 years, where I managed and optimized various processes to improve efficiency and reduce costs.

• I have also worked in customer service for 3 years, where I developed strong communication and problem-solving skills.

• I am proficient in using various software tools such as MS O...read more
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Q3. Salary expectations
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Q1. Why dhl logistics ?
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DHL Logistics is a global leader in logistics and transportation services with a strong reputation for reliability and innovation.
• DHL has a vast network of logistics and transportation services that can meet the needs of any business, big or small.

• DHL is known for its innovative solutions, such as its use of drones and robots to improve delivery times and efficiency.

• DHL has a strong commitment to sustainability and red...read more
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Q1. Excel Questions technical
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Q1. What do you know about insurance
Ans. 
Insurance is a financial product that provides protection against specific risks in exchange for payment of a premium.
• Insurance is a contract between the insurer (insurance company) and the insured (policyholder).

• The insured pays a premium to the insurer in exchange for coverage against specified risks.

• Types of insurance include life insurance, health insurance, auto insurance, home insurance, and more.

• Insurance helps ...read more
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Q2. Any idea about Life and annuities
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Life and annuities are types of insurance products that provide financial protection and income for individuals and their families.
• Life insurance provides a lump sum payment to beneficiaries upon the insured's death.

• Annuities are financial products that provide a stream of income over a period of time, often used for retirement planning.

• There are different types of life insurance policies such as term life, whole life,...read more
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Basic grammar and logical reasoning and basic maths

Q1. What were your roles and responsibilities in previous organisation
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Q2. Why do you want to join EXL
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Series of test from their system

Q1. Strength and weakness
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Q2. Ambition and goals
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Q1. Last mile workings experience
Ans. 
Last mile workings experience refers to the final stage of delivery or transportation process.
• Experience in coordinating with delivery personnel for timely delivery

• Knowledge of local routes and traffic patterns

• Ability to handle last-minute changes or delays

• Experience in using GPS and tracking systems

• Understanding of customer service and satisfaction

• Example: Coordinating with delivery drivers to ensure on-time delivery ...read more
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Q2. 4year experience in last mile
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Q3. Last company details
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