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Magnum Bpo Services Customer Service Associate Interview Questions and Answers

Updated 22 May 2021

Magnum Bpo Services Customer Service Associate Interview Experiences

1 interview found

Interview Questionnaire 

3 Questions

  • Q1. Normal introduction
  • Q2. What's your hobey
  • Ans. 

    I enjoy reading and exploring new places.

    • Reading books on various topics

    • Traveling to new cities and countries

    • Trying out new cuisines

    • Attending cultural events and festivals

  • Answered by AI
  • Q3. How will you handle the customer
  • Ans. 

    I will handle the customer with patience, empathy, and active listening.

    • Listen actively to the customer's concerns

    • Show empathy and understanding towards their situation

    • Remain patient and calm, even in difficult situations

    • Offer solutions and alternatives to resolve their issue

    • Thank them for their business and offer assistance for future needs

  • Answered by AI

Interview questions from similar companies

Interview Questionnaire 

1 Question

  • Q1. What do you know about company Education and other question Fluent in english is must

Interview Preparation Tips

Round: Test
Experience: Normal typing test and some aptitude question

I applied via Walk-in and was interviewed before Apr 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(5 Questions)

  • Q1. What are your salary expectations?
  • Q2. Why should we hire you?
  • Q3. Where do you see yourself in 5 years?
  • Q4. What are your strengths and weaknesses?
  • Q5. Tell me about yourself.

Interview Preparation Tips

Interview preparation tips for other job seekers - Answer clearly and directly. Spell out your ideas as clearly as you can. Also try to substantiate your ideas with examples. Don't be overly wordy and try to keep your answers to the point. Do not try to deviate too much from the question.

I applied via Naukri.com

Interview Questionnaire 

4 Questions

  • Q1. Introduce yourself
  • Q2. Some Q.About last experience
  • Q3. Salary Expectations
  • Q4. Are you do this job

Interview Preparation Tips

Interview preparation tips for other job seekers - Communication skills , Computer Skills,

I applied via Walk-in and was interviewed before Mar 2021. There were 2 interview rounds.

Round 1 - Aptitude Test 

It was on maths and insurance

Round 2 - HR 

(4 Questions)

  • Q1. What are your salary expectations?
  • Q2. Share details of your previous job.
  • Q3. Why should we hire you?
  • Q4. Why are you looking for a change?

Interview Preparation Tips

Interview preparation tips for other job seekers - Please provide honest details
Provide crisp and clear information and do not beat around the bush

I applied via Recruitment Consulltant and was interviewed before Jun 2021. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Tell me about yourself
  • Q2. Amadeus what is that

Interview Preparation Tips

Interview preparation tips for other job seekers - Hi please understand Keep supporting yourself

I applied via Walk-in and was interviewed before Jun 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Basic English grammar and some numerical maths

Round 3 - HR 

(3 Questions)

  • Q1. Tell me about your self
  • Q2. Last working experience and salary expectations
  • Q3. Willing to night shift
  • Ans. 

    Yes, I am willing to work night shifts.

    • I am comfortable working night shifts and have done so in the past.

    • I understand the importance of being available for work during non-traditional hours.

    • I am willing to adjust my schedule to accommodate night shifts as needed.

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Good working place for freshers people

I applied via Recruitment Consultant and was interviewed before Dec 2019. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Just a short self introduction and a topic on which we have to speak 2 min with fluent English and proper Grammer.

Interview Preparation Tips

Interview preparation tips for other job seekers - Useless Company who believes in religious Discrimination.

I applied via Naukri.com and was interviewed before Dec 2019. There were 3 interview rounds.

Interview Questionnaire 

4 Questions

  • Q1. Full introduction
  • Q2. One must have soft & professional skills. Most important thing practical approach.
  • Q3. You need to be very clear and confident about yourself.
  • Q4. Nothing much, just prepare yourself for which profile you are going for interview.

Interview Preparation Tips

Interview preparation tips for other job seekers - Must required-
Soft skills
Professional skills
Practical approach
Confident
Clear view

I applied via Company Website and was interviewed in Aug 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Wasn't too hard some to read some word and introduction also

Interview Preparation Tips

Interview preparation tips for other job seekers - Good interview and employees also wonderful

Magnum Bpo Services Interview FAQs

What are the top questions asked in Magnum Bpo Services Customer Service Associate interview?

Some of the top questions asked at the Magnum Bpo Services Customer Service Associate interview -

  1. How will you handle the custo...read more
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  3. Normal introduct...read more

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Magnum Bpo Services Customer Service Associate Salary
based on 17 salaries
₹0.9 L/yr - ₹2.2 L/yr
56% less than the average Customer Service Associate Salary in India
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