Upload Button Icon Add office photos

Filter interviews by

Madura Fashion & Lifestyle Customer Service Executive Interview Questions and Answers

Updated 16 Mar 2023

Madura Fashion & Lifestyle Customer Service Executive Interview Experiences

2 interviews found

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Feb 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - HR 

(8 Questions)

  • Q1. Tell me a little about yourself
  • Ans. Hii, i am Prajakta . I have completed B. A from Maharashtra board MSCIT certification. My goal is to build a successful career. I am excited to find a role where i can accomplish my goal and expand my current skill.
  • Answered Anonymously
  • Q2. What are you key strengthen?
  • Ans. 

    My key strengths include excellent communication skills, problem-solving abilities, and a strong customer focus.

    • Excellent communication skills: I am able to effectively communicate with customers, understand their needs, and provide appropriate solutions.

    • Problem-solving abilities: I have a strong analytical mindset and can quickly identify and resolve customer issues.

    • Strong customer focus: I prioritize customer satisfa...

  • Answered by AI
  • Q3. Why should we hire you ?
  • Q4. I have hade some internships and industry exposure so being a freshers it will be easy for me to adapt to the new environment to learn and perform well.
  • Q5. Why did you live your last job?
  • Q6. I am seeking new challenges to expand my perspectives and gain an entirely new set of skills.
  • Q7. How do you handle stress , pressure , and anxiety?
  • Q8. I also perform physical exercises and mind relaxing activities like meditation to deal with work stress and pressure.

Interview Preparation Tips

Interview preparation tips for other job seekers - When I started doing that i started getting calls for interview
Interview experience
1
Bad
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed before Feb 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(8 Questions)

  • Q1. Work experience , self,growth, benifit
  • Q2. About your self , experience, benifit, apporchuty,growth
  • Q3. Self,experience, benifit, growth,salary
  • Q4. Self,experience, benifit, growth, salary
  • Q5. Self,benifit, experience,
  • Q6. Self,advance, benifit,
  • Q7. Self,experience, benifit, a
  • Q8. Anything else,experience
Round 3 - Coding Test 

Group discussion ,self,benifit,

Interview Preparation Tips

Interview preparation tips for other job seekers - Customer service, customer problem solve, customer query solve

Customer Service Executive Interview Questions Asked at Other Companies

asked in Zomato
Q1. How u deal to the customer if he get non veg food instead of veg ... read more
asked in Zomato
Q2. How you deal to the customer if he complain that delivery boy thr ... read more
asked in iEnergizer
Q3. 3. What do you mean by Customer service? What is BPO?
Q4. What do you know about gold loans and How will you identify wheth ... read more
asked in Startek
Q5. If you will get a call and customer is very frustrated and then h ... read more

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in May 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - One-on-one 

(5 Questions)

  • Q1. Self introduction and technical questions
  • Q2. Tell about your self and should have knowledge about gold
  • Q3. Be professional
  • Q4. Bee formal and clean shaved
  • Q5. Neatly groomed and well experience

Interview Preparation Tips

Interview preparation tips for other job seekers - Keep learning keep growing

Interview Questionnaire 

3 Questions

  • Q1. Self intro
  • Ans. I started with my name, education, previous experience,.
  • Answered by Mohammed Azeem ahmed
  • Q2. Product knowledge
  • Q3. How to interact with customers
  • Ans. 

    Interacting with customers involves active listening, empathy, clear communication, and problem-solving skills.

    • Listen actively to understand customer needs and concerns

    • Show empathy and understanding towards customers' situations

    • Communicate clearly and effectively, using appropriate language and tone

    • Provide prompt and accurate information or assistance

    • Resolve customer issues or complaints efficiently

    • Offer additional hel...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Go with formal,well groomed,search about the company in google to get the information about the company.
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Apr 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Basic resume based questions
  • Ans. Prepared well what is in your resume. Technical aspects. R1 is around 1 hour with 2-3 panelists. For me there were three.
  • Answered Anonymously
Round 3 - One-on-one 

(1 Question)

  • Q1. Final round with Head of Department
  • Ans. Basic intro, why this company, and skill based questions
  • Answered Anonymously

Interview Preparation Tips

Topics to prepare for Ferrero Senior Executive interview:
  • Supply Chain
  • FMCG
  • SKU
  • Fill Rate
Interview preparation tips for other job seekers - Please check with HR on working hours before joining.
Thank you!
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Group Discussion 

About the roles and responsibilities

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via LinkedIn and was interviewed in Jul 2024. There was 1 interview round.

Round 1 - HR 

(3 Questions)

  • Q1. Tell me your strengths, and would your previous colleagues agree?
  • Ans. 

    My strengths include excellent communication skills, problem-solving abilities, and a strong work ethic. I believe my previous colleagues would agree.

    • Excellent communication skills: I am able to effectively communicate with customers and colleagues, ensuring clear understanding and resolution of issues.

    • Problem-solving abilities: I am skilled at identifying and addressing customer concerns in a timely and efficient mann...

  • Answered by AI
  • Q2. Tell me about yourself
  • Ans. 

    I am a dedicated and customer-focused individual with a strong background in customer service and problem-solving.

    • Started working in customer service at a young age

    • Completed training in conflict resolution

    • Received multiple awards for outstanding customer satisfaction ratings

  • Answered by AI
  • Q3. Tell me about your previous experience
  • Ans. 

    I have over 3 years of experience in customer service roles, including handling inquiries, resolving issues, and providing excellent support.

    • Worked as a Customer Service Representative at XYZ Company for 2 years

    • Managed a high volume of customer inquiries via phone, email, and chat

    • Resolved customer issues efficiently and effectively

    • Received positive feedback from customers for my excellent service

    • Trained new team member

  • Answered by AI

I applied via Naukri.com and was interviewed in Sep 2019. There were 5 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Spring web service, solr internal working and plugins, core java.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be cool and answer all the known questions. Listen to the question completely and answer calmly, else you will get confused.

I applied via Approached by company and was interviewed before Feb 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(1 Question)

  • Q1. Related to my job profile.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be honest and show your interest in the company and eagerness to work with the company.

Interview Questionnaire 

2 Questions

  • Q1. In which company did you work before? What was your working last company's What was the market share of your last company. You know the name of Bacardi products of our company, know the price. most 5 top ...
  • Q2. You have to build relationships in the market so that your brand can easily rise, what will you do for that?

Madura Fashion & Lifestyle Interview FAQs

How many rounds are there in Madura Fashion & Lifestyle Customer Service Executive interview?
Madura Fashion & Lifestyle interview process usually has 2-3 rounds. The most common rounds in the Madura Fashion & Lifestyle interview process are Resume Shortlist, One-on-one Round and Coding Test.
What are the top questions asked in Madura Fashion & Lifestyle Customer Service Executive interview?

Some of the top questions asked at the Madura Fashion & Lifestyle Customer Service Executive interview -

  1. What are you key strength...read more
  2. I also perform physical exercises and mind relaxing activities like meditation ...read more
  3. I have hade some internships and industry exposure so being a freshers it will ...read more

Tell us how to improve this page.

Madura Fashion & Lifestyle Customer Service Executive Interview Process

based on 2 interviews

Interview experience

3
  
Average
View more

Interview Questions from Similar Companies

Smollan Group Interview Questions
4.1
 • 35 Interviews
Best Sellers Interview Questions
4.2
 • 29 Interviews
Reliance Jewels Interview Questions
3.9
 • 28 Interviews
Monte Carlo Interview Questions
4.2
 • 25 Interviews
Ferrero Interview Questions
3.7
 • 25 Interviews
Basware Interview Questions
3.6
 • 20 Interviews
J. C. Penney Interview Questions
4.1
 • 18 Interviews
Bacardi Interview Questions
3.8
 • 12 Interviews
View all
Store Manager
11 salaries
unlock blur

₹3.8 L/yr - ₹6.5 L/yr

Retail Store Manager
9 salaries
unlock blur

₹3 L/yr - ₹7 L/yr

Assistant Manager
8 salaries
unlock blur

₹4.4 L/yr - ₹17 L/yr

Assistant Store Manager
8 salaries
unlock blur

₹2.5 L/yr - ₹5.7 L/yr

Team Lead
6 salaries
unlock blur

₹2.7 L/yr - ₹3.7 L/yr

Explore more salaries
Compare Madura Fashion & Lifestyle with

Best Sellers

4.2
Compare

Smollan Group

4.0
Compare

Ferrero

3.7
Compare

Reliance Jewels

3.9
Compare
Did you find this page helpful?
Yes No
write
Share an Interview