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M-AL Barghash Trading & Contracting

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M-AL Barghash Trading & Contracting Customer Service Associate Interview Questions and Answers

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Senior Associate Interview Questions & Answers

Capgemini user image Anonymous

posted on 14 Feb 2020

I applied via Naukri.com and was interviewed in Jan 2020. There were 3 interview rounds.

Interview Questionnaire 

4 Questions

  • Q1. Normal Accounts related question like describe Depreciation, ammortization, and what do you mean by Reporting (RTR Activity).
    • Add your answer
  • Q2. Some interviewer may ask what do you mean by EBITDA as in my case be prepared for this type of bouncers as well .
    • Add your answer
  • Q3. Then they will ask you your previous work related question. In my case they ask if there is GL to SL mismatch what will you do to solve it.
    • Add your answer
  • Q4. Then why do we do depreciation of companies what is the need for it
  • Ans. 

    Depreciation is necessary to allocate the cost of an asset over its useful life.

    • Depreciation helps in matching the cost of an asset with the revenue it generates.

    • It allows for the recognition of the wear and tear, obsolescence, and loss of value of assets over time.

    • Depreciation expense reduces taxable income, resulting in tax savings for companies.

    • It helps in determining the true profitability and financial position of...

    • Answered by AI
    View 1 more answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Always be confident remember it's not that the interviewer knows everything but be convincing don't say blah blah if you don't know anything .
Read the basics and if you are experienced be sure to explain every detail of how you used to do work.
Best of luck.

Customer Service Associate Interview Questions & Answers

Tech Mahindra user image Anonymous

posted on 29 Mar 2022

I appeared for an interview before Mar 2021.

Round 1 - HR 

(10 Questions)

  • Q1. What are your salary expectations?
    • Add your answer
  • Q2. What is your family background?
    • Add your answer
  • Q3. Why should we hire you?
    • Add your answer
  • Q4. Share details of your previous job.
    • Add your answer
  • Q5. Why are you looking for a change?
    • Add your answer
  • Q6. Where do you see yourself in 5 years?
    • Add your answer
  • Q7. What are your strengths and weaknesses?
    • Add your answer
  • Q8. Tell me about yourself.
    • Add your answer
  • Q9. Plz explain daily routine
  • Ans. 

    My daily routine involves assisting customers, handling inquiries, and resolving complaints.

    • Check emails and voicemails for any customer inquiries or complaints

    • Assist customers with their needs and provide solutions to their problems

    • Handle billing and payment transactions

    • Maintain a clean and organized work area

    • Attend team meetings and training sessions to improve customer service skills

    • Answered by AI
    Add your answer
  • Q10. Plz explain dehli metro
  • Ans. 

    Delhi Metro is a rapid transit system serving Delhi and its satellite cities in the National Capital Region of India.

    • Delhi Metro has a total of 10 lines and 285 stations.

    • It is the largest and busiest metro network in India.

    • The first line of Delhi Metro was opened in 2002.

    • It has both elevated and underground sections.

    • Delhi Metro has made commuting easier and faster for millions of people in Delhi and NCR.

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - My thinking is very good and interview is very interesting .

Senior Associate Interview Questions & Answers

Genpact user image Anonymous

posted on 1 Sep 2022

I applied via Approached by Company and was interviewed before Sep 2021. There were 2 interview rounds.

Round 1 - Coding Test 

They give some MCQ question from c#, .net,SQL, angular. Fizz Buzz type coding.

Round 2 - Technical 

(1 Question)

  • Q1. Basic oops concepts, splitter, 3 highest salary in SQL, procedure and functions difference. Basic questions of c#.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Interview is not hard. They ask about your project and your role.

Customer Service Associate Interview Questions & Answers

HCLTech user image Anonymous

posted on 9 Sep 2020

I applied via Naukri.com and was interviewed in Aug 2020. There was 1 interview round.

Interview Questionnaire 

3 Questions

  • Q1. Tell me about yourself
    • View 2 more answers
  • Q2. Choose a topic and speak accordingly for atleast 2 minutes
  • Ans. 

    The importance of effective communication in customer service

    • Effective communication builds trust and rapport with customers

    • It helps in understanding customer needs and providing appropriate solutions

    • Good communication reduces misunderstandings and conflicts

    • Examples: active listening, clear and concise language, empathy

    • Using positive language and tone to create a positive customer experience

    • Answered by AI
    View 1 more answer
  • Q3. Tell me about your family
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be confident and don't repeat yourself.
Don't use fillers and try to keep everything to the point

Customer Service Associate Interview Questions & Answers

Genpact user image Anonymous

posted on 24 Jan 2022

I applied via Recruitment Consultant and was interviewed before Jan 2021. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. They were random questions to check communication skills
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - For first timers interview may seem to be a tough part to clear but only thing I would suggest don't get nervous and be on point for very questions asked

Senior Associate Interview Questions & Answers

Genpact user image Anonymous

posted on 20 Jul 2022

I applied via Referral and was interviewed before Jul 2021. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Introduction confirmation about the interview schedule.
    • Add your answer
Round 3 - One-on-one 

(2 Questions)

  • Q1. Go through your resume
    • Add your answer
  • Q2. Testing core knowledge on applied domine.
    • Add your answer
Round 4 - HR 

(1 Question)

  • Q1. About the salary negotiation.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - be prepared on basis information Domin on which role you are applied.

Customer Service Associate Interview Questions & Answers

Tech Mahindra user image Anonymous

posted on 11 Apr 2021

I applied via Naukri.com and was interviewed in Oct 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. About contemporary issues.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - In short, How well you explain something.

Senior Associate Interview Questions & Answers

Tech Mahindra user image Anonymous

posted on 28 Apr 2021

I applied via Naukri.com and was interviewed before Apr 2020. There were 3 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1.  About previous experience, why did I leave the job.
    • Add your answer
  • Q2. The exact reasons I have provided along with the experience.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Understand their question, do not give excuss answers which may prolong in other questions.

Senior Associate Interview Questions & Answers

Tech Mahindra user image

posted on 10 Sep 2020

I applied via Recruitment Consultant and was interviewed before Sep 2019. There were 3 interview rounds.

Interview Questionnaire 

6 Questions

  • Q1. Tell me about yourself, Why do you want to join our company ?
    • View 1 more answer
  • Q2. I expressed all about myself. I told what am I best at..like I am good at communication skills.. I love to converse with different people from my childhood.. so this voice job profile suits me the best..
    • Add your answer
  • Q3. Why do you think we should select you ONLY for this post ???
    • Add your answer
  • Q4. What are your hobbies ???
    • Add your answer
  • Q5. How quick you can join our company?
    • Add your answer
  • Q6. How much Salary do you expect ?
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Please study about the company's background before you go for the interview, please wear formal clothes, iron them, carry your educational documents in a neat folder and file them properly, drink water before appearing for the interview, keep eye to eye contact, be comfortable while answering the questions asked, keep yourself calm throughout the whole interview process ..

Senior Associate Interview Questions & Answers

Tech Mahindra user image

posted on 15 Feb 2022

I applied via Walk-in and was interviewed before Feb 2021. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(1 Question)

  • Q1. Check "Typing Fluency"
  • Ans. Try to focus on screen & make command on keyboard, don't use back space because it will not work, in case you did any error let it be go ahead and make journey of typing errorless.
    • Answered by Shivam Sharma
    View 5 more answers
Round 3 - Language test 

(1 Question)

  • Q1. Task to perform a mail on given topic
  • Ans. Try to use business letter format. Make a space between 2 paragraph.
    • Answered by Shivam Sharma
    Add your answer
Round 4 - HR 

(4 Questions)

  • Q1. What are your salary expectations?
    • Add your answer
  • Q2. Why should we hire you?
    • Add your answer
  • Q3. What are your strengths and weaknesses?
    • Add your answer
  • Q4. Tell me about yourself.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Tell me about yourself: Try to give your personal information based on academia, professional qualitative parameters, extracurricular activities rather than your familiar structure, give these kind of details only when interviewer asked.

Strength & Weakness: mostly we explain about Honesty, Truthfulness etc as strength but try to understand we require to give business ethical values rather than moral values. We should mention Loyalty & Business Etiquette, Discipline etc.
Weakness should be in such a manner that it will not harm the organization. In short a distort form of your strength.

Why Should hire you: Try to match desired skills set by organization with your, tell them you will be an asset.

Salary Expectation: As per company norms that can be a balance monetary approach towards the designation.

Thank you.

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