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3.9

based on 19.8k Reviews

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LTIMindtree Customer Service Manager Interview Questions and Answers

Updated 18 Apr 2023

1 interview found

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Interview experience
4
 Good
Difficulty level
 Easy
Duration
 2-4 weeks
Result
Selected  Selected

I applied via Referral and was interviewed in Oct 2022.

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

Technical Round (4 Questions)

  • Q1. What is your work experience in service management field?
  • Q2. Share one of the improvement projects handled by you.
  • Q3. Let me know one of the challenges that you faced so far in your career.
  • Q4. Highly experienced professionals who are exceptionally good at their job, sometimes find it to be an overhead to follow the process. Making them understand the ...read more
3

HR Round (3 Questions)

  • Q1. Why are you switching?
  • Q2. How much do you expect?
  • Q3. As per the market standards.

Interview Preparation Tips

Topics to prepare for LTIMindtree Customer Service Manager interview:
  • ITIL Certified
Interview preparation tips for other job seekers - Be thorough with your CV and remember to keep atleast one example handy for each of your career events.

Interview questions from similar companies

Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 2-4 weeks
Result
 Not Selected

I applied via Company Website and was interviewed in Apr 2024.

2 Interview Rounds

1

Aptitude Test Round

An aptitude test is an exam used to determine an individual's skill or propensity to succeed in a given activity.

2

Coding Test Round

Coding test are assessments that are designed to evaluate a developer's coding skills and aptitude.

Interview experience
4
 Good
Difficulty level
 Moderate
Duration
 2-4 weeks
Result
 No response

I applied via Newspaper Ad and was interviewed in May 2024.

2 Interview Rounds

1

Aptitude Test Round

Basic Questions on apitude

2

Case Study Round

Given Project of done on it

I applied via Walk-in and was interviewed in May 2022.

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

Technical Round (3 Questions)

  • Q1. Simple test for system
  • Q2. Candidates experience
  • Q3. Salary package and candidate safety
3

HR Round (2 Questions)

  • Q1. Candidates self introduction
  • Q2. Candidates Hobbies releted Questions

Interview Preparation Tips

Topics to prepare for Wipro Customer Service Manager interview:
  • Music
Interview preparation tips for other job seekers - My longteam goal is rech higher position in our company so want to secure a job with wipro

I applied via Recruitment Consultant and was interviewed in Feb 2021.

3 Interview Rounds

Interview Questions

Interview Preparation Tips

Interview preparation tips for other job seekers - When the Job giver has the Knowledge and understand the problem of other's,the same person can give a Job on the truth and honesty of the human being
Interview experience
1
 Bad
Difficulty level
 Hard
Duration
 Less than 2 weeks
Result
 No response

I applied via Recruitment Consulltant and was interviewed in Aug 2024.

5 Interview Rounds

1

Coding Test Round

It was bad, its terrible company

2

HR Round (1 Question)

  • Q1. Worst company and worst HR
3

Technical Round (1 Question)

  • Q1. Most fake company and fake, horrible interview experience
4

Group Discussion Round

Most third class job

5

One-on-one Round (1 Question)

  • Q1. Waste of time, horrible
Interview experience
1
 Bad
Difficulty level
 -
Duration
 -
Result
 -

1 Interview Round

1

HR Round (2 Questions)

  • Q1. Where do you see yourself in 5 years
  • Q2. Why should we hire you

Interview Preparation Tips

Interview preparation tips for other job seekers - Do not join this company ever this is a complete fraud on the name of opportunity management will shortlist you in any respective support staff and will give you the responsibility on the same of learning new things on the same salary other than that you have to do your last role work to to support the management and here is the twist you will do your previous role works and the so called word of mouth IDO base promotion you have to manage all the responsibilities but you will not get your promotion letters the management is so poor and fake you cannot trust this is looks like a MC with good people and flexible things please di nit attract with such things you will destroy your self management has. No answer when it comes to salary hike and for promotion Letters these guys will just use you utilise you and throw you so poor not trustworthy at all

Strictly advised to all of the fresher or experienced who things HCLtech is a good brad or company to start please don’t think
Like this at all I have an proven experience of 7 years with this company please do not get yourself attracted with the campus or the infrastructure all this is a trap to tune lot of futures it’s better to stay your own business or to join domestic companies or good brad but not HCLtech

Warning alert
Interview experience
5
 Excellent
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
 No response

I applied via Naukri.com and was interviewed in Jun 2024.

2 Interview Rounds

1

Communication skills Round (2 Questions)

  • Q1. Tell me something about yourself?
  • Q2. Why did you applied for this job?
2

One-on-one Round (2 Questions)

  • Q1. As you are from technical background why you want to join a BPO?
  • Q2. How will handle this situation when a customer is angry and using cuss words?

Interview Preparation Tips

Interview preparation tips for other job seekers - If you are from a technical background don't opt for this
Interview experience
4
 Good
Difficulty level
 Easy
Duration
 2-4 weeks
Result
Selected  Selected

I applied via Naukri.com and was interviewed in Oct 2024.

2 Interview Rounds

1

Assignment Round

Short-answer questions, story-based questions, and aptitude tests:

2

Coding Test Round

The second round was more in-depth and rigorous than the first interview. It involved meeting with different team members, and may have included technical tests, assessments, or task-based simulations.

Interview Preparation Tips

Interview preparation tips for other job seekers - Create a plan: Before you start looking for a job, make a plan and set goals.

Be strategic: Focus on quality over quantity. Make a list of potential employers and only apply to positions you're excited about.

Research: Research companies in your industry and how they align with what you want in an employer.

Prepare: Prepare for interview questions by reviewing common ones and how to respond to them.

Network: Networking can be a big help to job seekers.
Interview experience
5
 Excellent
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Naukri.com and was interviewed in Sep 2024.

1 Interview Round

1

Technical Round (2 Questions)

  • Q1. Java basics questions
  • Q2. Sql basics questions

Interview Preparation Tips

Interview preparation tips for other job seekers - it was good

LTIMindtree Interview FAQs

How many rounds are there in LTIMindtree Customer Service Manager interview?
LTIMindtree interview process usually has 3 rounds. The most common rounds in the LTIMindtree interview process are Resume Shortlist, Technical and HR.
What are the top questions asked in LTIMindtree Customer Service Manager interview?

Some of the top questions asked at the LTIMindtree Customer Service Manager interview -

  1. Highly experienced professionals who are exceptionally good at their job, somet...read more
  2. As per the market standar...read more

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based on 1 LTIMindtree interview
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Low Confidence means the data is based on a small number of responses received from the candidates.

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