Louis Philippe Store Manager Interview Questions and Answers

Q1. How are u
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Q2. What is ur qualification
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Q1. Tell me about your self
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Q2. Store operations questions
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Q1. Explain previous experience
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Q1. Overall store operations
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Q2. Regarding store retail metrics
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Q1. About KPI Beconfident
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Q2. About operations
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Q3. What is operations
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Operations refer to the day-to-day activities and tasks involved in running a business or organization.
• Operations involve managing resources, processes, and systems to ensure efficiency and effectiveness.

• Examples of operations include inventory management, customer service, quality control, and supply chain management.

• Operations also include strategic planning, budgeting, and goal setting to achieve organizational obje
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Q4. How to control shrinkage
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Shrinkage can be controlled by implementing strict inventory management procedures and conducting regular audits.
• Implementing strict inventory management procedures such as regular stock counts and monitoring sales trends

• Training staff on theft prevention techniques and encouraging a culture of honesty

• Installing security measures such as surveillance cameras and electronic article surveillance (EAS) systems

• Conducting r...read more
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Q5. How to improve sales
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To improve sales, focus on customer service, marketing strategies, and employee training.
• Enhance customer service to build loyalty and attract new customers

• Implement effective marketing strategies to reach target audience

• Provide regular training for employees to improve product knowledge and sales techniques
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Q1. What is a store KPI
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A store KPI is a key performance indicator used to measure the success of a store in achieving its goals.
• Store KPIs can include metrics such as sales revenue, profit margins, customer satisfaction, and inventory turnover.

• They help store managers track performance, identify areas for improvement, and make data-driven decisions.

• Examples of store KPIs include average transaction value, conversion rate, and employee produc
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Q2. What is store manager responsibility
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Store manager responsibilities include overseeing daily operations, managing staff, ensuring customer satisfaction, and driving sales.
• Managing staff by hiring, training, and scheduling employees

• Ensuring store cleanliness and organization

• Monitoring inventory levels and ordering supplies

• Creating and implementing sales strategies to meet targets

• Resolving customer complaints and ensuring high levels of customer satisfactio
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Q3. What is a NPS score
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NPS score stands for Net Promoter Score, a metric used to measure customer loyalty and satisfaction.
• NPS score ranges from -100 to +100

• It is calculated based on the answer to the question 'How likely are you to recommend our company/product/service to a friend or colleague?'

• Promoters (score 9-10) are loyal enthusiasts, Passives (score 7-8) are satisfied but unenthusiastic, and Detractors (score 0-6) are unhappy customer...read more
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Q1. Basic intro/ experience in retail
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Q2. Sop /kpi/ expecting salry
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Q1. About your last company exp.
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Basic detail of relevant job, basic calculating skill and central knowledge about joining company.

Q1. Hr will ask about your experience in previous company if your fresh condidate HR will observe your communication skill. You have to speek condinuesly around the question line. Your body language should be ...read more
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Q2. What's your strength and weakness?
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Q3. Fist Question : Tell me about your self?
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