Lohono Stays Interview Questions and Answers

A shift manager is responsible for overseeing the operations and performance of a specific shift in a company.

• Supervising and coordinating the activities of employees during a shift

• Ensuring smooth workflow and efficient operations

• Assigning tasks and responsibilities to team members

• Monitoring employee performance and providing feedback

• Handling customer complaints and resolving issues

• Maintaining inventory and ensuring st...read more

Handling guest queries involves active listening, empathy, and providing accurate information.

• Listen attentively to the guest's query

• Show empathy and understanding towards their concerns

• Provide accurate and helpful information

• Offer alternative solutions if necessary

• Follow up to ensure the guest's satisfaction

HR objectives are goals set by the HR department to support the overall business strategy and improve employee performance and satisfaction.

• Recruitment and retention of top talent

• Employee development and training

• Ensuring compliance with labor laws and regulations

• Creating a positive work culture and employee engagement

• Managing performance and productivity

• Implementing diversity and inclusion initiatives