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Light Microfinance
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I applied via Naukri.com and was interviewed before Feb 2020. There were 3 interview rounds.
Ticket Management SLAs and OLAs should be measured using relevant metrics to ensure 100% compliance.
Define clear and specific SLAs and OLAs for ticket management
Identify relevant metrics such as response time, resolution time, etc.
Monitor and track the metrics regularly
Analyze the data to identify areas of improvement
Implement corrective actions to improve compliance
Continuously review and update the SLAs and OLAs as n
I applied via Walk-in and was interviewed before Dec 2020. There were 4 interview rounds.
I applied via Referral and was interviewed in May 2023. There were 4 interview rounds.
I applied via Referral and was interviewed in Jul 2024. There were 3 interview rounds.
Logical reasoning with mathematics and interpretation
LC easy and medium questions based on stack and dp
I applied via Naukri.com and was interviewed in Nov 2021. There were 5 interview rounds.
I applied via Referral and was interviewed before Oct 2022. There were 3 interview rounds.
How to collect money from Debt customer
I applied via WorkIndia and was interviewed in Oct 2023. There was 1 interview round.
Present Working & Personal Information
I applied via Referral and was interviewed before Apr 2022. There were 4 interview rounds.
BA Continuum India Pvt. Ltd. is a subsidiary of Bank of America that provides technology and operations services.
It was established in 2004 and has its headquarters in Mumbai.
It has over 15,000 employees and operates in multiple locations across India.
It provides services in areas such as finance, risk, compliance, technology, and operations.
It has won several awards for its innovative solutions and employee-friendly p...
based on 1 interview
Interview experience
based on 2 reviews
Rating in categories
Branch Manager
41
salaries
| ₹2 L/yr - ₹5 L/yr |
Brach Operation Manager
40
salaries
| ₹1.3 L/yr - ₹3 L/yr |
Branch Credit Manager
30
salaries
| ₹2.4 L/yr - ₹4.5 L/yr |
Field Executive
28
salaries
| ₹1 L/yr - ₹2.5 L/yr |
Senior Field Executive
20
salaries
| ₹1.8 L/yr - ₹2.8 L/yr |
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