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Lenskart Retail and Store Operations Manager Interview Questions and Answers
Lenskart Retail and Store Operations Manager Interview Experiences
1 interview found
Anonymous
Selected
I applied via Naukri.com and was interviewed before Apr 2023. There were 3 interview rounds.
(3 Questions)
- Q1. Job profile of retail store manager
- Q2. How to manage customer complain while rush hour. And manage your team.
- Ans.
Handle customer complaints during rush hour by prioritizing urgent issues, empowering team members to resolve minor complaints, and maintaining open communication.
Prioritize urgent complaints to ensure immediate resolution.
Empower team members to handle minor complaints efficiently.
Maintain open communication with customers to address concerns and provide updates.
Offer solutions or compensation to appease dissatisfied ...
- Q3. About the NPS also BSC
(1 Question)
- Q1. What is retail operations how to manage customer complain also others store operations related questions
(1 Question)
- Q1. Previous company details
Interview questions from similar companies
I applied via Company Website and was interviewed in Jun 2021. There was 1 interview round.
Interview Questionnaire
3 Questions
- Q1. Sales ke bare mein
- Q2. Customer ke pass jakar on road in karna
- Q3. Company ke bare mein batana
Interview Preparation Tips
Himanshu Gupta
I applied via Company Website and was interviewed in Mar 2021. There were 2 interview rounds.
Interview Preparation Tips
My Interview with their sales VP SANDEEP JUNEJA was good and relevant to the point.
Otherwise all the other rounds were almost same which was not needed it can be Completed in 1-2 round.
I applied via Walk-in and was interviewed before Jun 2021. There were 3 interview rounds.
(7 Questions)
- Q1. Good management &good leaning Market
- Q2. Good work enivimont good jobs
- Q3. Very nice job good working and
- Q4. Good management &good job
- Q5. Good management good work
- Q6. Very nice job and jobs
- Q7. Good jobs and very nice
(4 Questions)
- Q1. Good jobs and very nice jobs
- Q2. Very jobs nice working
- Q3. Good good job nice job
- Q4. Nice job good jobs g
Interview Preparation Tips
I applied via Campus Placement and was interviewed before Oct 2021. There were 2 interview rounds.
Easy general knowledge questions
(3 Questions)
- Q1. Give us a Brief Introduction
- Q2. Show me how to sell mobile phone
- Ans.
To sell a mobile phone, understand the customer's needs, highlight the phone's features, and offer competitive pricing.
Ask the customer about their usage and preferences
Highlight the phone's features such as camera quality, battery life, and storage capacity
Offer competitive pricing and any promotions or discounts
Provide excellent customer service and follow-up after the sale
Upsell accessories such as cases, screen pro
- Q3. Why you want to join sales
Interview Preparation Tips
- sales
Interview Questionnaire
1 Question
- Q1. About database locks and engines
I applied via Recruitment Consulltant and was interviewed before Aug 2021. There were 2 interview rounds.
(1 Question)
- Q1. General questions About your self or experience
(1 Question)
- Q1. Check your sales skills Selling anything on that time
Interview Preparation Tips
Friendly management
Time to pay
Rotational shift
But yes some corporate poltics there be aware
Naga Srinu
I applied via Walk-in and was interviewed in Dec 2021. There was 1 interview round.
Interview Questionnaire
1 Question
- Q1. Your experience?
Interview Preparation Tips
I applied via LinkedIn and was interviewed in Aug 2020. There were 3 interview rounds.
Interview Questionnaire
3 Questions
- Q1. How many people were you handling earlier
- Q2. How you will handle a team of Cold Calling who do not have any experience of Sales?
- Q3. Will go with each individual on their meeting and will train them how to deal with customers
Interview Preparation Tips
I applied via Naukri.com and was interviewed in Sep 2021. There was 1 interview round.
Interview Questionnaire
1 Question
- Q1. About yourself
Interview Preparation Tips
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Lenskart Retail and Store Operations Manager Interview Process
based on 1 interview
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