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I am currently earning INR 10 lakhs per annum as a Manager Customer Service Operations.
My current job involves managing a team of customer service representatives and ensuring customer satisfaction.
I am responsible for developing and implementing strategies to improve customer service operations.
I also handle customer complaints and resolve issues to maintain a positive customer experience.
I work closely with other dep...
I applied via Naukri.com and was interviewed in Oct 2021. There were 3 interview rounds.
I applied via Company Website and was interviewed in Mar 2022. There were 2 interview rounds.
Test name is AON it is totally waste of time because not a single question in test was related to job profile
I applied via Naukri.com and was interviewed in Sep 2021. There were 5 interview rounds.
Store visit and Presentation for few cases
Lenskart interview questions for popular designations
I applied via Naukri.com and was interviewed before Apr 2022. There were 2 interview rounds.
Get interview-ready with Top Lenskart Interview Questions
I applied via Naukri.com and was interviewed in Aug 2021. There were 3 interview rounds.
I am currently working as a Sales Executive at XYZ Company.
Responsible for achieving sales targets and expanding customer base.
Developing and implementing sales strategies to increase revenue.
Building and maintaining relationships with clients.
Providing excellent customer service and resolving any issues.
Preparing sales reports and analyzing market trends.
Attending trade shows and conferences to promote products.
Collab...
I applied via Referral and was interviewed in May 2021. There were 6 interview rounds.
Handling customer issues involves active listening, empathy, and finding a satisfactory solution.
Listen attentively to the customer's concern
Show empathy and understanding towards the customer
Apologize for any inconvenience caused
Offer a solution or alternatives to resolve the issue
Follow up with the customer to ensure satisfaction
To segregate targets for staff, consider factors like individual strengths, experience, and workload distribution.
Assess each staff member's strengths and weaknesses
Consider their experience and expertise in different areas
Distribute workload based on individual capabilities
Set clear and achievable targets for each staff member
Regularly monitor progress and provide feedback
Provide necessary training and support to help
I applied via Walk-in and was interviewed before May 2022. There were 2 interview rounds.
I applied via Referral and was interviewed in Jun 2021. There were 3 interview rounds.
I applied via Naukri.com and was interviewed in Mar 2021. There were 6 interview rounds.
The duration of Lenskart interview process can vary, but typically it takes about less than 2 weeks to complete.
based on 95 interviews
Interview experience
based on 3.2k reviews
Rating in categories
Optometrist
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Store Manager
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| ₹2.5 L/yr - ₹6 L/yr |
Sales Executive
561
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| ₹1.4 L/yr - ₹4.5 L/yr |
Sales Associate
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281
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