Lenovo L1 Technical Support Engineer Interview Questions and Answers for Experienced

Field engineer in RACW

Refrigeration & air conditioner

Q1. Units problem solved
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Q2. Any situation in handling
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Yes, I have experience in handling a situation where a critical quality issue was identified during production.
• Identified root cause of the quality issue

• Implemented corrective actions to address the issue

• Worked closely with production team to prevent recurrence
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Q3. Line problem anylist
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Q4. Group discussion with RBA
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Q5. Line petroling issue solved
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Group discussion with any issues

Q1. About of knowledge and guidelines process
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Q2. Quality related questions
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Q1. Quality control only question
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Q2. Only quality question
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Q1. Cycle and balancing of Air conditioner,mazor field complaint.
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Q2. What is saturation point.
Ans. 
Saturation point is the point at which a substance can no longer absorb or dissolve any more of another substance.
• Saturation point is reached when a solution can no longer dissolve any more solute.

• In chemistry, it refers to the point at which a solution is holding the maximum amount of solute that can be dissolved at a given temperature and pressure.

• For example, if you keep adding sugar to a cup of water and stirring i...read more
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Q1. About 7 QC tools, detailed of Air conditioning cycle.
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Q1. For better Quality
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Q2. Fir better Customer satisfaction
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Q3. For Better customer uses
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Q4. What is Customer demand?
Ans. 
Customer demand refers to the quantity of a product or service that customers are willing to purchase at a given price and time.
• Customer demand is influenced by factors such as price, quality, availability, and marketing.

• It is important for businesses to accurately forecast customer demand to optimize production and inventory levels.

• Examples of customer demand include seasonal fluctuations in sales of winter clothing a...read more
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Q1. Introduction your self
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I am a dedicated Quality Engineer with 5 years of experience in ensuring product quality and compliance with industry standards.
• 5 years of experience in quality engineering

• Expertise in ensuring product quality and compliance

• Strong knowledge of industry standards and regulations

• Experience in conducting quality audits and inspections

• Proficient in root cause analysis and problem-solving
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Q2. According to process
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Q1. What is your job profile
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Q2. What is 7 qc tools ,what are PPAP documents
Ans. 
7 QC tools are problem-solving techniques used in quality control. PPAP documents are used in automotive industry for product approval.
• 7 QC tools include Pareto chart, fishbone diagram, control chart, histogram, scatter diagram, flowchart, and check sheet

• PPAP documents are Production Part Approval Process documents used in automotive industry for product approval

• PPAP documents include design records, engineering change...read more
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