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LanceSoft Associate Lead Interview Questions and Answers

Updated 16 Mar 2024

LanceSoft Associate Lead Interview Experiences

1 interview found

Interview experience
1
Bad
Difficulty level
Moderate
Process Duration
4-6 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed before Mar 2023. There was 1 interview round.

Round 1 - Technical 

(1 Question)

  • Q1. They ask about your related experience.

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't fall for their traps. They will provide good hike but the work culture and the process is not good there.

Interview questions from similar companies

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(1 Question)

  • Q1. Staffing industry questions
Round 2 - One-on-one 

(1 Question)

  • Q1. Salary discussion and shift timings
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Campus Placement and was interviewed in Jul 2023. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

30 minutes ,Basic mathematics and logical questions

Round 3 - HR 

(1 Question)

  • Q1. Educational background checking
Round 4 - One-on-one 

(1 Question)

  • Q1. Tell me about your self
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
More than 8 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in Dec 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - HR 

(3 Questions)

  • Q1. How can you customer problem handling
  • Ans. 

    Customer problem handling involves active listening, empathy, problem-solving skills, and effective communication.

    • Active listening to understand the customer's issue

    • Show empathy towards the customer's situation

    • Use problem-solving skills to find a solution

    • Communicate effectively with the customer throughout the process

  • Answered by AI
  • Q2. How can customer evry problem solve
  • Ans. 

    Customer problems can be solved by actively listening, empathizing, finding solutions, and following up.

    • Listen actively to understand the issue

    • Empathize with the customer's frustration

    • Find a suitable solution to resolve the problem

    • Follow up with the customer to ensure satisfaction

    • Provide clear communication throughout the process

  • Answered by AI
  • Q3. How do you handle an angry customer?
  • Ans. 

    I listen to their concerns, empathize with them, apologize for the inconvenience, and work towards finding a solution.

    • Listen actively to understand the customer's issue

    • Empathize with the customer's frustration

    • Apologize for any inconvenience caused

    • Offer a solution or escalate the issue to a supervisor if necessary

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - The best introduced my self please
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before May 2023. There was 1 interview round.

Round 1 - Technical 

(2 Questions)

  • Q1. Related to peactical questions
  • Q2. Scenario based questiins

I applied via Recruitment Consulltant and was interviewed in Apr 2022. There was 1 interview round.

Round 1 - One-on-one 

(3 Questions)

  • Q1. Tell me about your experience with customers
  • Q2. Do you know how to use office?
  • Ans. 

    Yes, I am proficient in using Microsoft Office suite including Word, Excel, PowerPoint, and Outlook.

    • I am comfortable with creating and editing documents in Word.

    • I can create and manage spreadsheets in Excel.

    • I can create and deliver presentations using PowerPoint.

    • I am familiar with managing emails and calendars in Outlook.

    • I can use advanced features like mail merge, pivot tables, and charts in Excel.

    • I am comfortable wit

  • Answered by AI
  • Q3. Have you ever worked in team?

Interview Preparation Tips

Interview preparation tips for other job seekers - How would you manage a phone call with a customer having a problem to the system? And when is rude?

I applied via Naukri.com and was interviewed in Feb 2022. There were 2 interview rounds.

Round 1 - Technical 

(1 Question)

  • Q1. Just should be fluent aboutvthe process we do
Round 2 - Technical 

(1 Question)

  • Q1. Same as round 1 Just asks from the process we do

Interview Preparation Tips

Interview preparation tips for other job seekers - Need to be fluent the process and have good communication skills
Interview experience
1
Bad
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed before Oct 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Self introduction, Basic logical question
Round 3 - One-on-one 

(1 Question)

  • Q1. What is customer service Kpi Kra
  • Ans. 

    Customer service KPIs and KRA are key performance indicators and key result areas used to measure and evaluate the effectiveness of customer service operations.

    • Customer service KPIs are quantifiable metrics used to measure the performance of customer service operations, such as response time, customer satisfaction scores, and resolution rates.

    • Customer service KRAs are specific areas of focus or goals that customer serv...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - If you don't have any option then only join this.no future security.HR never support you and very rude.
Interview experience
2
Poor
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Jun 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Salary discussion was with HR
Round 3 - One-on-one 

(2 Questions)

  • Q1. Tell me about yourself.
  • Q2. Where do see yourself after 2years?

Interview Preparation Tips

Interview preparation tips for other job seekers - To start with IT, you can join.

Interview Questionnaire 

2 Questions

  • Q1. Tell me about your legal experiences in US laws
  • Q2. Have you drafted Legal documents for US clients

Interview Preparation Tips

Interview preparation tips for other job seekers - Keep upgraded yourself in US laws.

LanceSoft Interview FAQs

How many rounds are there in LanceSoft Associate Lead interview?
LanceSoft interview process usually has 1 rounds. The most common rounds in the LanceSoft interview process are Technical.

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LanceSoft Associate Lead Interview Process

based on 1 interview

Interview experience

1
  
Bad
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