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Kyndryl
Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards
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I applied via Naukri.com and was interviewed in Mar 2022. There was 1 interview round.
Top trending discussions
I applied via Walk-in and was interviewed before Jun 2021. There were 2 interview rounds.
Technical
I applied via Recruitment Consulltant and was interviewed before Nov 2021. There were 2 interview rounds.
posted on 18 Oct 2017
Computer problems can be found by troubleshooting hardware, software, network, and security issues.
Check for error messages and logs
Test hardware components such as RAM, hard drive, and CPU
Scan for viruses and malware
Check network connectivity and settings
Update software and drivers
Consult user for any recent changes or issues
I applied via Naukri.com and was interviewed in Jul 2020. There was 1 interview round.
I applied via Walk-in and was interviewed before Jul 2021. There were 2 interview rounds.
English, Logic reasoning and data interpretation
I applied via Campus Placement and was interviewed before Feb 2021. There were 3 interview rounds.
Easy question
I applied via Company Website and was interviewed before Aug 2020. There was 1 interview round.
Dealing with an irate customer requires active listening, empathy, and problem-solving skills.
Remain calm and composed
Listen actively and let the customer vent their frustrations
Show empathy and understanding
Apologize for any inconvenience caused
Offer solutions or alternatives to resolve the issue
Follow up with the customer to ensure satisfaction
I applied via Recruitment Consultant and was interviewed before Jan 2020. There were 3 interview rounds.
based on 2 reviews
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