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KreditBee Collections Executive Interview Questions and Answers
KreditBee Collections Executive Interview Experiences
2 interviews found
Anonymous
I applied via Walk-in and was interviewed before Oct 2021. There were 2 interview rounds.
(3 Questions)
- Q1. Introduce about yourself?
- Ans. Self introduction -name.where you are from? And currently where you are? What's your qualification? experience if yes previous organisation process..
- Q2. How to pitch or handle the customer?
- Ans.
To pitch or handle the customer, one must be empathetic, listen actively, and offer solutions that meet their needs.
Start by greeting the customer warmly and introducing yourself
Listen actively to their concerns and needs
Empathize with their situation and offer solutions that meet their needs
Be patient and understanding, and avoid being pushy or aggressive
End the conversation by thanking them for their time and offerin
- Q3. Mock call? How to handle the customer?
- Ans.
During a mock call, it is important to actively listen to the customer's concerns and provide a solution that meets their needs.
Greet the customer and introduce yourself
Listen actively to the customer's concerns and ask clarifying questions
Empathize with the customer and acknowledge their frustration
Provide a solution that meets the customer's needs and offer additional assistance if needed
Thank the customer for their
Interview Preparation Tips
Selected
I applied via Referral and was interviewed before Mar 2022. There were 3 interview rounds.
How to deal with customers this is very important discussion for all days .
I am convinced my all customer
Interview Preparation Tips
I think this this last and first word for all..
So, ❤️best of luck my dear all future seekers
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I applied via Referral and was interviewed in Apr 2024. There were 3 interview rounds.
1 hr, there were some DSA problems
1 hr, there were some DSA problems
(2 Questions)
- Q1. Any hard situation u faced ?
- Q2. How you tackled hard situation
(1 Question)
- Q1. Be confident there is no barrier of language in this organisation if you are comfortable in hindi use it
Interview Preparation Tips
General SQL and Python questions for Data analysis and Visualization tools
(2 Questions)
- Q1. What do you understand y Churn Rate ?
- Ans.
Churn Rate is the percentage of customers who stop using a product or service over a certain period of time.
Churn Rate is calculated by dividing the number of customers who stopped using the product by the total number of customers at the beginning of the period.
It is used to measure customer retention and satisfaction.
A high churn rate indicates that a company may be losing customers at a high rate, while a low churn ...
- Q2. What can be done to increase retention rate ?
- Ans.
To increase retention rate, companies can focus on improving employee engagement, providing opportunities for growth and development, offering competitive compensation and benefits, and creating a positive work culture.
Improve employee engagement through regular feedback sessions and recognition programs
Provide opportunities for growth and development through training programs and career advancement opportunities
Offer ...
Interview Preparation Tips
Selected
I applied via Referral and was interviewed before Apr 2023. There were 3 interview rounds.
(2 Questions)
- Q1. In this round basic SQL questions were asked.
- Q2. In addition to SQL questions the business case study was discussed and some questions were asked around confusion metrics.
(1 Question)
- Q1. In this round two business case studies were discussed.
(1 Question)
- Q1. In this round basic HR questions related to my resume and profile were asked
I applied via Naukri.com and was interviewed in Apr 2021. There were 3 interview rounds.
Interview Questionnaire
3 Questions
- Q1. Estimate the sale of Umbrella in a year in Bangalore without any inputs given.
- Ans.
Estimating sales of umbrellas in Bangalore without any inputs.
Analyze historical sales data of umbrellas in Bangalore
Consider weather patterns and forecast for the year
Evaluate competition and market trends
Assess population density and demographics
Factor in events and festivals that may affect sales
Use statistical models and regression analysis
Consider potential impact of COVID-19 on sales
- Q2. They will give one online test (SQL based)
- Q3. Questions about SQL and probablity
Interview Preparation Tips
If you want to apply, Be prepared with SQL and probability and general business analysis questions.
(2 Questions)
- Q1. Prepare on SQL in depth
- Q2. Prepare on Excel & Python in depth
I applied via Company Website and was interviewed in Apr 2022. There were 2 interview rounds.
(1 Question)
- Q1. Questions on SQL Puzzles Guesstimates
Puzzles
Case Study
Interview Preparation Tips
Selected
I appeared for an interview before May 2022.
Basic on PHP and Javascript should be clear
Laravel framework based questions
Algo, basic Javascript
(1 Question)
- Q1. Technical and Fitment round
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KreditBee Collections Executive Interview Process
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