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KreditBee Collections Executive Interview Questions and Answers

Updated 27 Mar 2023

KreditBee Collections Executive Interview Experiences

2 interviews found

I applied via Walk-in and was interviewed before Oct 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(3 Questions)

  • Q1. Introduce about yourself?
  • Ans. Self introduction -name.where you are from? And currently where you are? What's your qualification? experience if yes previous organisation process..
  • Answered Anonymously
  • Q2. How to pitch or handle the customer?
  • Ans. 

    To pitch or handle the customer, one must be empathetic, listen actively, and offer solutions that meet their needs.

    • Start by greeting the customer warmly and introducing yourself

    • Listen actively to their concerns and needs

    • Empathize with their situation and offer solutions that meet their needs

    • Be patient and understanding, and avoid being pushy or aggressive

    • End the conversation by thanking them for their time and offerin

  • Answered by AI
  • Q3. Mock call? How to handle the customer?
  • Ans. 

    During a mock call, it is important to actively listen to the customer's concerns and provide a solution that meets their needs.

    • Greet the customer and introduce yourself

    • Listen actively to the customer's concerns and ask clarifying questions

    • Empathize with the customer and acknowledge their frustration

    • Provide a solution that meets the customer's needs and offer additional assistance if needed

    • Thank the customer for their

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Self introduction, family background, about kreditbee application, mock call..
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Mar 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Group Discussion 

How to deal with customers this is very important discussion for all days .

Round 3 - Case Study 

I am convinced my all customer

Interview Preparation Tips

Interview preparation tips for other job seekers - You can do it …
I think this this last and first word for all..
So, ❤️best of luck my dear all future seekers

Collections Executive Interview Questions Asked at Other Companies

asked in TVS Credit
Q1. Company rules and regulations an how to handle customer
Q2. If customer don't payment then what are you doing
Q3. If You are iwe 5000 Buck by someone how will you get it back from ... read more
Q4. If the costomer is free at the late night 10pm , suppose to meet ... read more
Q5. How can you deal with customer who is not ready to pay

Interview questions from similar companies

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Referral and was interviewed in Apr 2024. There were 3 interview rounds.

Round 1 - Coding Test 

1 hr, there were some DSA problems

Round 2 - Coding Test 

1 hr, there were some DSA problems

Round 3 - Manegerical 

(2 Questions)

  • Q1. Any hard situation u faced ?
  • Q2. How you tackled hard situation
Round 1 - Technical 

(1 Question)

  • Q1. Be confident there is no barrier of language in this organisation if you are comfortable in hindi use it

Interview Preparation Tips

Interview preparation tips for other job seekers - Dress casual it works in this kind of startups
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Coding Test 

General SQL and Python questions for Data analysis and Visualization tools

Round 2 - One-on-one 

(2 Questions)

  • Q1. What do you understand y Churn Rate ?
  • Ans. 

    Churn Rate is the percentage of customers who stop using a product or service over a certain period of time.

    • Churn Rate is calculated by dividing the number of customers who stopped using the product by the total number of customers at the beginning of the period.

    • It is used to measure customer retention and satisfaction.

    • A high churn rate indicates that a company may be losing customers at a high rate, while a low churn ...

  • Answered by AI
  • Q2. What can be done to increase retention rate ?
  • Ans. 

    To increase retention rate, companies can focus on improving employee engagement, providing opportunities for growth and development, offering competitive compensation and benefits, and creating a positive work culture.

    • Improve employee engagement through regular feedback sessions and recognition programs

    • Provide opportunities for growth and development through training programs and career advancement opportunities

    • Offer ...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Good company.
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Apr 2023. There were 3 interview rounds.

Round 1 - Technical 

(2 Questions)

  • Q1. In this round basic SQL questions were asked.
  • Q2. In addition to SQL questions the business case study was discussed and some questions were asked around confusion metrics.
Round 2 - One-on-one 

(1 Question)

  • Q1. In this round two business case studies were discussed.
Round 3 - HR 

(1 Question)

  • Q1. In this round basic HR questions related to my resume and profile were asked

I applied via Naukri.com and was interviewed in Apr 2021. There were 3 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. Estimate the sale of Umbrella in a year in Bangalore without any inputs given.
  • Ans. 

    Estimating sales of umbrellas in Bangalore without any inputs.

    • Analyze historical sales data of umbrellas in Bangalore

    • Consider weather patterns and forecast for the year

    • Evaluate competition and market trends

    • Assess population density and demographics

    • Factor in events and festivals that may affect sales

    • Use statistical models and regression analysis

    • Consider potential impact of COVID-19 on sales

  • Answered by AI
  • Q2. They will give one online test (SQL based)
  • Q3. Questions about SQL and probablity

Interview Preparation Tips

Interview preparation tips for other job seekers - I was not prepared with SQL on an advanced level, unfortunately, I was unable to clear.
If you want to apply, Be prepared with SQL and probability and general business analysis questions.
Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(2 Questions)

  • Q1. Prepare on SQL in depth
  • Q2. Prepare on Excel & Python in depth

I applied via Company Website and was interviewed in Apr 2022. There were 2 interview rounds.

Round 1 - Technical 

(1 Question)

  • Q1. Questions on SQL Puzzles Guesstimates
Round 2 - Case Study 

Puzzles
Case Study

Interview Preparation Tips

Interview preparation tips for other job seekers - Practice more case studies, puzzles
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview before May 2022.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Coding Test 

Basic on PHP and Javascript should be clear
Laravel framework based questions

Round 3 - Coding Test 

Algo, basic Javascript

Round 4 - One-on-one 

(1 Question)

  • Q1. Technical and Fitment round

KreditBee Interview FAQs

How many rounds are there in KreditBee Collections Executive interview?
KreditBee interview process usually has 2-3 rounds. The most common rounds in the KreditBee interview process are Resume Shortlist, One-on-one Round and Group Discussion.
What are the top questions asked in KreditBee Collections Executive interview?

Some of the top questions asked at the KreditBee Collections Executive interview -

  1. Mock call? How to handle the custom...read more
  2. How to pitch or handle the custom...read more

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KreditBee Collections Executive Interview Process

based on 1 interview

Interview experience

5
  
Excellent
View more

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KreditBee Collections Executive Salary
based on 35 salaries
₹1.4 L/yr - ₹4 L/yr
At par with the average Collections Executive Salary in India
View more details

KreditBee Collections Executive Reviews and Ratings

based on 10 reviews

4.3/5

Rating in categories

4.0

Skill development

4.0

Work-life balance

4.5

Salary

4.1

Job security

4.1

Company culture

3.7

Promotions

4.3

Work satisfaction

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