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KG Invicta Services Customer Service Associate Interview Questions and Answers

Updated 2 Dec 2024

KG Invicta Services Customer Service Associate Interview Experiences

1 interview found

Customer Service Associate Interview Questions & Answers

user image priya nka

posted on 2 Dec 2024

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Campus Placement and was interviewed in Jun 2024. There were 2 interview rounds.

Round 1 - Group Discussion 

Check the communication skill

Round 2 - Listening skill 

(2 Questions)

  • Q1. They are checking your communication skill
    • Add your answer
  • Q2. They are checking your listening and verbal skills
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - It is night shift

Top trending discussions

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Interview Tips & Stories
2w
a business analyst
Best answer to give to HR on why am I on notice!
Hi, I have recently left my job and on my notice with 20 days pending. While giving interviews, when the HR asks me what's the notice I say it's 30 days (officially 60 days). But since only 20 days are left, is it better to tell them outright that I'm on notice or wait for them to ask? 1 or 2 replies I have thought of if they ask why I am already on notice is - "In my current role I was not able to leverage and improve my current skills optimally and it was detrimental to my career path of working towards Product from Business Analyst. With the decision to change company and since I have given quite a few interviews in the last 1.5 months, I decided to put down my papers in order to mitigate the risk of not getting an offer due to a longer notice period." I would like some reviews or feedback on this or is there a better answer to give so that I don't lose much leverage during the interview process. Thanks! P.S. This is for a job in India.
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Interview questions from similar companies

Senior Associate Interview Questions & Answers

MGB user image Anonymous

posted on 27 Mar 2023

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. They don't ask anything great just basic easy questions
    • Add your answer
  • Q2. 5 principals of internal audit......
  • Ans. 

    The 5 principals of internal audit are integrity, objectivity, confidentiality, competency, and compliance.

    • Integrity: being honest and truthful in all aspects of the audit process

    • Objectivity: remaining impartial and unbiased throughout the audit

    • Confidentiality: ensuring that sensitive information is protected and kept confidential

    • Competency: possessing the necessary knowledge and skills to perform the audit effectively

    • ...

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't go there it's a waste of efforts they will spoil your career

Senior Associate Interview Questions & Answers

Alvarez & Marsal user image Anonymous

posted on 21 Dec 2024

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I appeared for an interview in Jun 2024.

Round 1 - Case Study 

Guesstimate given, brief about past experience, financial questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare guesstimates well

Senior Associate Interview Questions & Answers

Kearney user image Anonymous

posted on 6 Oct 2023

Interview experience
5
Excellent
Difficulty level
Hard
Process Duration
6-8 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed before Oct 2022. There were 5 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Case Study 

Manufacturing industry case

Round 3 - Technical 

(1 Question)

  • Q1. Supply chain concepts
    • Add your answer
Round 4 - Case Study 

Growth strategy case

Round 5 - Case Study 

Net zero in manufacturing case

Interview Preparation Tips

Topics to prepare for Kearney Senior Associate interview:
  • Business Case
  • Numbers
  • Interpersonal Skills

Senior Associate Interview Questions & Answers

Alvarez & Marsal user image Anonymous

posted on 26 May 2021

I applied via Campus Placement and was interviewed before May 2020. There were 3 interview rounds.

Interview Questionnaire 

4 Questions

  • Q1. Case study on telecom industry in Bangladesh
    • Add your answer
  • Q2. How would you do a competitor analysis?
  • Ans. 

    Competitor analysis involves identifying and evaluating the strengths and weaknesses of competitors.

    • Identify competitors in the market

    • Gather information on their products/services, pricing, marketing strategies, and target audience

    • Analyze their strengths and weaknesses

    • Compare their offerings to your own

    • Identify opportunities and threats in the market

    • Use SWOT analysis to summarize findings

    • Answered by AI
    Add your answer
  • Q3. Technical questions around ANOVA, MANOVA, hypothesis testing, p-value, Variance inflation factor, regression analysis, classification
    • Add your answer
  • Q4. Why do you want to join A&M?
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Your communication skills are very important. Be very clear why do you want to join a consulting firm, if you are already not working in consulting. Brush up your basic statistics and analytics concepts if you are looking to join the analytics team.

Customer Service Executive Interview Questions & Answers

Thinksynq Solutions user image Anonymous

posted on 22 Feb 2022

I applied via Recruitment Consulltant and was interviewed before Feb 2021. There were 3 interview rounds.

Round 1 - HR 

(4 Questions)

  • Q1. What are your salary expectations?
    • Add your answer
  • Q2. What is your family background?
    • Add your answer
  • Q3. Share details of your previous job.
    • Add your answer
  • Q4. Tell me about yourself.
    • Add your answer
Round 2 - Group Discussion 
Pro Tip by AmbitionBox:
Don’t treat group discussions as an argument. Group discussion is about reaching a meaningful conclusion.
View all tips
Round 3 - Assignment 

Interview Preparation Tips

Interview preparation tips for other job seekers - Thinksynq is good company to work, target is there but no target pressure and on time salary, Holidays leave will get.

Customer Support Executive Interview Questions & Answers

Thinksynq Solutions user image Anonymous

posted on 12 Dec 2020

I applied via Naukri.com and was interviewed in Nov 2020. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. Self intro and general topic
    • Add your answer
  • Q2. He checking a flow of English
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Confident level pathu

Customer Care Executive Interview Questions & Answers

Thinksynq Solutions user image Anonymous

posted on 24 Nov 2023

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in May 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - HR 

(5 Questions)

  • Q1. Tell me about yourself
  • Ans. Myself D.P Hari completed my b.tech it from rmd engineering college and also completed my diploma in multimedia and animation from arena animation
    • Answered Anonymously
    Add your answer
  • Q2. Why did you choose this company
  • Ans. I choose this company as i had researched about this company on the internet and found good reviews from peers and also i also was gudied by magic bus an ngo for people who are differently abled and youngsters who are seeking job
    • Answered Anonymously
    Add your answer
  • Q3. Whats your strength
    • Add your answer
  • Q4. How will you handle rude customers?
  • Ans. 

    I will remain calm, listen actively, empathize with the customer, and find a solution to their problem.

    • Remain calm and composed, even if the customer is being rude

    • Listen actively to understand the customer's concerns

    • Empathize with the customer and acknowledge their frustration

    • Find a solution to the customer's problem and offer alternatives if necessary

    • If the situation escalates, involve a supervisor or manager for assi

    • Answered by AI
    Add your answer
  • Q5. What if I didn't select you
    • Add your answer

Interview Preparation Tips

Topics to prepare for Thinksynq Solutions Customer Care Executive interview:
  • Communication Skills
  • Interpersonal Skills
  • MS Office
Interview preparation tips for other job seekers - Stay calm and cool and Crack the interview

Customer Support Associate Interview Questions & Answers

Thinksynq Solutions user image Anonymous

posted on 15 Mar 2024

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
4-6 weeks
Result
Selected Selected

I applied via LinkedIn and was interviewed in Feb 2024. There were 2 interview rounds.

Round 1 - Group Discussion 

They check our communication skill

Round 2 - HR 

(3 Questions)

  • Q1. Check oru background verification
    • Add your answer
  • Q2. Tell me about your self
    • Add your answer
  • Q3. Salary exception
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Can you try job portal

Customer Service Executive Interview Questions & Answers

Thinksynq Solutions user image Anonymous

posted on 16 Aug 2024

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Aug 2023. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Tell about yourself
    • Add your answer
  • Q2. Talk about something last seen movies or about your college life like that
    • Add your answer

Interview Preparation Tips

Topics to prepare for Thinksynq Solutions Customer Service Executive interview:
  • English communication
Interview preparation tips for other job seekers - It's a pretty good company for a fresher to improve your communication skills
More about working at KG Invicta Services

KG Invicta Services Interview FAQs

How many rounds are there in KG Invicta Services Customer Service Associate interview?
KG Invicta Services interview process usually has 2 rounds. The most common rounds in the KG Invicta Services interview process are Group Discussion.
What are the top questions asked in KG Invicta Services Customer Service Associate interview?

Some of the top questions asked at the KG Invicta Services Customer Service Associate interview -

  1. They are checking your communication sk...read more
  2. They are checking your listening and verbal ski...read more

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KG Invicta Services Customer Service Associate Interview Process

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