KG Invicta Services Customer Service Associate Interview Questions and Answers

Guesstimate given, brief about past experience, financial questions

Q1. They don't ask anything great just basic easy questions
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Q2. 5 principals of internal audit......
Ans. 
The 5 principals of internal audit are integrity, objectivity, confidentiality, competency, and compliance.
• Integrity: being honest and truthful in all aspects of the audit process

• Objectivity: remaining impartial and unbiased throughout the audit

• Confidentiality: ensuring that sensitive information is protected and kept confidential

• Competency: possessing the necessary knowledge and skills to perform the audit effectively

• ...read more
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Manufacturing industry case

Q1. Supply chain concepts
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Growth strategy case

Net zero in manufacturing case

Q1. What are your salary expectations?
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Q2. What is your family background?
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Q3. Share details of your previous job.
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Q4. Tell me about yourself.
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Q1. Tell me about yourself
Ans. Myself D.P Hari completed my b.tech it from rmd engineering college and also completed my diploma in multimedia and animation from arena animation
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Q2. Why did you choose this company
Ans. I choose this company as i had researched about this company on the internet and found good reviews from peers and also i also was gudied by magic bus an ngo for people who are differently abled and youngsters who are seeking job
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Q3. Whats your strength
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Q4. How will you handle rude customers?
Ans. 
I will remain calm, listen actively, empathize with the customer, and find a solution to their problem.
• Remain calm and composed, even if the customer is being rude

• Listen actively to understand the customer's concerns

• Empathize with the customer and acknowledge their frustration

• Find a solution to the customer's problem and offer alternatives if necessary

• If the situation escalates, involve a supervisor or manager for assi
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Q5. What if I didn't select you
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Q1. Ask about the self info?
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Q2. Ask about company?
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Conduct a test aptitude

Q1. Ask self info
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Q2. Ask about the some cirtical situations how face it that
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They check our communication skill

Q1. Check oru background verification
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Q2. Tell me about your self
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Q3. Salary exception
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