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JustDial Senior Telecom Engineer Interview Questions and Answers

Updated 26 Aug 2023

JustDial Senior Telecom Engineer Interview Experiences

1 interview found

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Jul 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(4 Questions)

  • Q1. Hands on Avaya Product
  • Ans. 

    Hands-on experience with Avaya products is essential for a Senior Telecom Engineer.

    • Experience configuring and troubleshooting Avaya phone systems

    • Knowledge of Avaya Aura Communication Manager

    • Familiarity with Avaya IP Office

    • Ability to integrate Avaya solutions with other telecom systems

    • Experience with Avaya call center applications

  • Answered by AI
  • Q2. How do you create EXTN & BCMS code?
  • Ans. 

    EXTN & BCMS codes are created by following specific guidelines and protocols.

    • EXTN codes are created for external telecom network connections, while BCMS codes are for internal connections.

    • Codes are typically generated based on location, equipment type, and other relevant factors.

    • Codes must be unique to avoid confusion and ensure accurate tracking of connections.

    • Examples: EXTN code for a fiber optic connection in New Yo...

  • Answered by AI
  • Q3. About PRI, Trunks?
  • Q4. What is VDN & VEC?
  • Ans. 

    VDN stands for Virtual Directory Number, used in call centers to route incoming calls. VEC stands for Vectoring, used in call centers to define call routing logic.

    • VDN is a virtual extension number used to route incoming calls to specific destinations.

    • VEC is a call routing logic used in call centers to define how calls are handled based on various criteria.

    • VDN and VEC are commonly used in call center environments to eff...

  • Answered by AI

Skills evaluated in this interview

Interview questions from similar companies

Interview experience
4
Good
Difficulty level
Easy
Process Duration
-
Result
-
Round 1 - One-on-one 

(5 Questions)

  • Q1. What is your name
  • Ans. 

    My name is John Smith.

    • Full name is John Smith

    • Common name

    • Easy to remember

  • Answered by AI
  • Q2. Where are you from
  • Ans. 

    I am from a small town in the Midwest called Springfield.

    • I grew up in a close-knit community surrounded by farmland.

    • I attended the local high school and participated in various extracurricular activities.

    • My family has lived in Springfield for generations, so I have deep roots in the area.

  • Answered by AI
  • Q3. What is your father name
  • Ans. 

    My father's name is John Smith.

    • My father's first name is John.

    • My father's last name is Smith.

    • My father's full name is John Smith.

  • Answered by AI
  • Q4. What is your mather name
  • Ans. 

    My mother's name is Sarah.

    • My mother's name is Sarah.

    • She is a kind and loving person.

    • She has always been supportive of my career choices.

  • Answered by AI
  • Q5. What is qualification
  • Ans. 

    Qualification refers to the skills, knowledge, experience, or credentials that make a person suitable for a particular job or task.

    • Qualification can include educational degrees or certifications relevant to the job

    • Work experience in a similar role can also be a qualification

    • Specific skills or training required for the job are considered qualifications

    • In some cases, personal attributes like communication skills or probl

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - My name is Rubeena i live in parbhani interview topic any
Interview experience
4
Good
Difficulty level
Easy
Process Duration
2-4 weeks
Result
-

I applied via Company Website and was interviewed in Jun 2024. There was 1 interview round.

Round 1 - HR 

(1 Question)

  • Q1. Tell me about yourself
Interview experience
2
Poor
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. Self introduction
  • Q2. Tell me about ur self

Interview Preparation Tips

Interview preparation tips for other job seekers - nothing
Round 1 - One-on-one 

(2 Questions)

  • Q1. How many salery you provide me
  • Q2. Why choose this company
Round 2 - One-on-one 

(1 Question)

  • Q1. How do you attend training.
Round 3 - HR 

(1 Question)

  • Q1. Previous experience was asked for and evaluated.
Round 4 - Technical 

(1 Question)

  • Q1. How efficient you are in conversating with prospects.
Round 5 - Technical 

(1 Question)

  • Q1. This was asked as technical round.
Round 6 - checked voice recording and trai 

(1 Question)

  • Q1. Checked voice recording and training needs.
Round 7 - One-on-one 

(1 Question)

  • Q1. How to convince the customers?
  • Ans. 

    To convince customers, understand their needs, build trust, highlight benefits, and provide solutions.

    • Listen actively to understand their needs and concerns.

    • Build trust by being honest and transparent.

    • Highlight the benefits of your product or service.

    • Provide solutions to their problems.

    • Use persuasive language and tone.

    • Follow up with them to ensure satisfaction.

    • Offer incentives or discounts to seal the deal.

    • Provide soci...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - just be yourself and answer all questions as per your experience.

I applied via Naukri.com and was interviewed before Apr 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. I was asked my introduction and the skills that i knew as to handle UK and US client

Interview Preparation Tips

Interview preparation tips for other job seekers - Please be the real you and confident ...keep smiling as smile goes a long way
Interview experience
2
Poor
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Job Fair and was interviewed in Jan 2024. There were 2 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. What is your greatest weekness?
  • Q2. What motivates to you?
Round 2 - HR 

(2 Questions)

  • Q1. What is process synchronization?
  • Ans. 

    Process synchronization is a mechanism which ensures that two or more processes do not execute a specific portion of code simultaneously.

    • Preventing race conditions

    • Ensuring data consistency

    • Implementing mutual exclusion

    • Using synchronization primitives like mutex, semaphore, etc.

    • Example: In a multi-threaded application, synchronization is used to prevent multiple threads from accessing shared resources concurrently.

  • Answered by AI
  • Q2. What is a semaphore explain?
  • Ans. 

    A semaphore is a variable or abstract data type used for controlling access to a common resource by multiple processes in a concurrent system.

    • Semaphores can be used to prevent race conditions and ensure mutual exclusion.

    • They can also be used to synchronize processes and manage shared resources.

    • There are two types of semaphores: binary semaphores (mutex) and counting semaphores.

    • Example: In a producer-consumer problem, s...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Highlight your relevant experience and skills that match the job discription.

Skills evaluated in this interview

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via YouTube and was interviewed in Feb 2024. There was 1 interview round.

Round 1 - Video Call 

(1 Question)

  • Q1. Introduction about your self.
  • Ans. 

    I am a highly motivated and experienced telecalling executive with a proven track record of exceeding sales targets.

    • Over 5 years of experience in telecalling and customer service

    • Strong communication and negotiation skills

    • Ability to handle high call volumes and meet deadlines

    • Proficient in CRM software and Microsoft Office suite

    • Consistently achieved and exceeded sales targets at previous company

  • Answered by AI

I applied via Naukri.com and was interviewed in Aug 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. If others companies more salaries
  • Q2. How much salary do you expect from us

Interview Preparation Tips

Topics to prepare for Amazon Telecaller interview:
  • Technical Support
Interview preparation tips for other job seekers - Patience is important in this field, attempting calls from customer service we have to very polite and honest in the work
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Jan 2024. There were 2 interview rounds.

Round 1 - Aptitude Test 

Talking official, motivational speaker, products quality,

Round 2 - Group Discussion 

Sealing product and team work

Interview Preparation Tips

Topics to prepare for Flipkart Telecaller interview:
  • Team work
  • Referencing
  • Sealing products
Interview preparation tips for other job seekers - Share my products, and tell my products quality

JustDial Interview FAQs

How many rounds are there in JustDial Senior Telecom Engineer interview?
JustDial interview process usually has 2 rounds. The most common rounds in the JustDial interview process are Resume Shortlist and Technical.
What are the top questions asked in JustDial Senior Telecom Engineer interview?

Some of the top questions asked at the JustDial Senior Telecom Engineer interview -

  1. How do you create EXTN & BCMS co...read more
  2. What is VDN & V...read more
  3. Hands on Avaya Prod...read more

Tell us how to improve this page.

JustDial Senior Telecom Engineer Interview Process

based on 1 interview

Interview experience

4
  
Good
View more

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