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Jupiter Wagons Senior Customer Support Engineer Interview Questions and Answers

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Interview experience
5
 Excellent
Difficulty level
 -
Duration
 -
Result
 -

1 Interview Round

1

HR Round (2 Questions)

  • Q1. Who is a good customer Service executive?
  • Q2. What qualities a good customer Service executive must possess?
Interview experience
4
 Good
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Company Website and was interviewed in Mar 2024.

2 Interview Rounds

1

One-on-one Round (1 Question)

  • Q1. Soft skills test
2

Case Study Round

Irate customer wanted a refund, write an email saying we do not have refund policy.

Interview experience
4
 Good
Difficulty level
 Easy
Duration
 -
Result
Selected  Selected

I applied via Recruitment Consulltant

1 Interview Round

1

One-on-one Round (2 Questions)

  • Q1. Introduction Expectation Experience
  • Q2. About Your self
Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Referral and was interviewed in Jan 2024.

1 Interview Round

1

Aptitude Test Round

It was very good experience as the typing skills matter in CMA CGM

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be normal and answer all the questions properly.
Interview experience
4
 Good
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Referral and was interviewed before Apr 2023.

4 Interview Rounds

1

Aptitude Test Round

Shipping and geography base questions

2

HR Round (1 Question)

  • Q1. About company and previous experience education etc
3

Technical Round (1 Question)

  • Q1. Process related
4

One-on-one Round (1 Question)

  • Q1. Some technical questions if u have time experience in shipping
Interview experience
5
 Excellent
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Walk-in and was interviewed before Feb 2023.

1 Interview Round

1

One-on-one Round (2 Questions)

  • Q1. Why do you want to join us?
  • Q2. To growing up myself along with company

Interview Preparation Tips

Interview preparation tips for other job seekers - Confidence is everything in this field

1 Interview Round

1

One-on-one Round (2 Questions)

  • Q1. Tell me about you something
  • Q2. Process knowledge in brief

Interview Preparation Tips

Interview preparation tips for other job seekers - Aptitude test on base knowledge of process

5 Interview Rounds

Interview Questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be yourself. Be confident and learn about shipping and logistics.
Interview experience
4
 Good
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Walk-in and was interviewed before Dec 2021.

2 Interview Rounds

1

HR Round (6 Questions)

  • Q1. Discusses with HR About Whole details.
  • Q2. About Job Details & wrok timeing & more details.
  • Q3. Need whole work clearfiaction in details?
  • Q4. Details about salary / leave / rest all details about facility.
  • Q5. About Duty time of wotking hours.
  • Q6. I would like to konw company facility.
2

Case Study Round

What is the actual My roll in CMA& CGM ?

Interview Preparation Tips

Topics to prepare for CMA CGM Customer Service Executive interview:
  • About my Work
Interview preparation tips for other job seekers - I would like to work with CMA -CGM in CS department.

I applied via Referral and was interviewed in Feb 2021.

4 Interview Rounds

Interview Questions

Interview Preparation Tips

Topics to prepare for CMA CGM Customer Support Executive interview:
  • Supply Chain Management
  • International Logistics
Interview preparation tips for other job seekers - My advise, this company is my favorite.
Environment, teaching and learning also very good. And this company safe and secure for both.

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