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JSW Group Customer Relation Officer Interview Questions and Answers

Updated 15 Oct 2024

JSW Group Customer Relation Officer Interview Experiences

2 interviews found

Interview experience
2
Poor
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
No response

I applied via Recruitment Consulltant and was interviewed in Apr 2024. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. Tell me about your self
  • Ans. 

    Experienced Customer Relation Officer with a strong background in resolving customer issues and building positive relationships.

    • Over 5 years of experience in customer service roles

    • Skilled in conflict resolution and problem-solving

    • Excellent communication and interpersonal skills

    • Proven track record of improving customer satisfaction ratings

    • Familiar with CRM software and tools

  • Answered by AI

I applied via Naukri.com and was interviewed in Oct 2020. There were 2 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. About past experience and current working discutions
  • Q2. Salary discution and past experience

Interview Preparation Tips

Interview preparation tips for other job seekers - Honesty and knowledge and self confidence is much needed

Customer Relation Officer Interview Questions Asked at Other Companies

Q1. What are the languages you know?
asked in JSW Paints
Q2. Why Paint? Why sales? What do you know about paint industry
Q3. How would you upsell and cross sell a product
Q4. How can u maintain relation ship with external and internal ?
asked in Axis Sales
Q5. What is the pan? What is credit score? What is the credit report?

JSW Group Interview FAQs

How many rounds are there in JSW Group Customer Relation Officer interview?
JSW Group interview process usually has 1 rounds. The most common rounds in the JSW Group interview process are One-on-one Round.

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JSW Group Customer Relation Officer Interview Process

based on 1 interview

Interview experience

2
  
Poor
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JSW Group Customer Relation Officer Salary
based on 34 salaries
₹3.5 L/yr - ₹6.3 L/yr
83% more than the average Customer Relation Officer Salary in India
View more details

JSW Group Customer Relation Officer Reviews and Ratings

based on 10 reviews

4.0/5

Rating in categories

3.9

Skill development

3.8

Work-life balance

3.9

Salary

3.4

Job security

4.3

Company culture

3.3

Promotions

3.6

Work satisfaction

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