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JSW Group Customer Relation Officer Interview Questions and Answers

Updated 15 Oct 2024

JSW Group Customer Relation Officer Interview Experiences

2 interviews found

Interview experience
2
Poor
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
No response

I applied via Recruitment Consulltant and was interviewed in Apr 2024. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. Tell me about your self
  • Ans. 

    Experienced Customer Relation Officer with a strong background in resolving customer issues and building positive relationships.

    • Over 5 years of experience in customer service roles

    • Skilled in conflict resolution and problem-solving

    • Excellent communication and interpersonal skills

    • Proven track record of improving customer satisfaction ratings

    • Familiar with CRM software and tools

  • Answered by AI

I applied via Naukri.com and was interviewed in Oct 2020. There were 2 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. About past experience and current working discutions
  • Q2. Salary discution and past experience

Interview Preparation Tips

Interview preparation tips for other job seekers - Honesty and knowledge and self confidence is much needed

Customer Relation Officer Interview Questions Asked at Other Companies

Q1. What are the languages you know?
asked in JSW Paints
Q2. Why Paint? Why sales? What do you know about paint industry
Q3. How would you upsell and cross sell a product
Q4. How can u maintain relation ship with external and internal ?
asked in Axis Sales
Q5. What is the pan? What is credit score? What is the credit report?

Interview questions from similar companies

Interview Questionnaire 

1 Question

  • Q1. Technical questions related to inventory,scm and stock management

Interview Preparation Tips

Round: Resume Shortlist
Experience: Experience and key skills

Interview Questionnaire 

1 Question

  • Q1. About the work experience

I applied via Referral and was interviewed before Jul 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - Aptitude Test 

General information about electronic products which is used in daily life and technical questions related about the electronic equipments.

Round 3 - HR 

(1 Question)

  • Q1. Information about yourself and Negotiation about LPA

Interview Preparation Tips

Interview preparation tips for other job seekers - Just go for it nothing is impossible to get.

I applied via Walk-in and was interviewed in Jun 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. About telecom

Interview Preparation Tips

Interview preparation tips for other job seekers - My self alreday little bit experience in telecom

I was interviewed in Oct 2016.

Interview Questionnaire 

6 Questions

  • Q1. Introduce yourself.
  • Ans. 

    Experienced retail professional with strong leadership skills and a passion for customer service.

    • Over 5 years of retail management experience

    • Proven track record of increasing sales and improving customer satisfaction

    • Strong leadership and team-building skills

    • Passionate about providing excellent customer service

    • Bachelor's degree in Business Administration

  • Answered by AI
  • Q2. How is alumina obtained from bauxite?
  • Ans. 

    Alumina is obtained from bauxite through the Bayer process.

    • Bauxite is crushed and mixed with sodium hydroxide to form a slurry.

    • The slurry is heated and pressurized in a digester to dissolve the alumina content.

    • The resulting solution is cooled and filtered to remove impurities.

    • The purified solution is then heated to precipitate the alumina as a white powder.

    • The alumina powder is washed, dried, and calcined to produce pu...

  • Answered by AI
  • Q3. Reaction for Al extraction from alumina.
  • Ans. 

    The reaction for Al extraction from alumina involves the reduction of alumina using carbon or electrolysis.

    • Alumina (Al2O3) is first converted into aluminum chloride (AlCl3) by reacting with hydrochloric acid.

    • The aluminum chloride is then reduced to aluminum metal by either carbon reduction or electrolysis.

    • In carbon reduction, carbon (usually in the form of coke) is heated with the aluminum chloride to produce aluminum ...

  • Answered by AI
  • Q4. Stainless steel production.
  • Q5. Types of cast iron.
  • Ans. 

    There are four main types of cast iron: gray iron, white iron, ductile iron, and malleable iron.

    • Gray iron is the most common type and has excellent castability and good machinability.

    • White iron is very hard and brittle, often used for wear-resistant applications.

    • Ductile iron has high strength and ductility, making it suitable for a wide range of applications.

    • Malleable iron is heat-treated to improve its strength and du

  • Answered by AI
  • Q6. Location constraints and little info about family.

Interview Preparation Tips

Round: Test
Experience: Basic Aptitude and Verbal Test - Easy Questions
Tips: Improve Speed and Accuracy
Duration: 30 minutes
Total Questions: 35

Round: Group Discussion
Experience: Two sects formed; one supporting the argument and other opposing it. Wage gap, Indian Mine Law, social pressure, patriarchal mentality and crime against women were discussed.
Tips: Communication skills are more important than content. Show confidence and speak fluently. Factual and grammatical errors can be ignored.
Duration: 15 minutes

Round: Technical + HR Interview
Experience: They were chilled out and were giving time to speak. Little hints were also being given.
Tips: Be thorough with basics and don't give nonsensical answers if you don't know.

Skills: Technical Knowledge(ML
College Name: NIT Raipur

I applied via Referral and was interviewed before Sep 2017. There were 2 interview rounds.

Interview Preparation Tips

Round: Offer letter
Experience: I got confirmation from HR at December, but they gave letter in march month, day by day I have to call them and follow for the offer letter, They gave offer letter after 3 months, but ask me to join within one month.

General Tips: Please dont prefer to work in Mahindra and dont spoil your carrier.
Duration: 1-3 Months
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Campus Placement and was interviewed in Nov 2024. There were 3 interview rounds.

Round 1 - Aptitude Test 

General English language and grammar, synonyms

Round 2 - Group Discussion 

I was asked about research advancement of my institute

Round 3 - One-on-one 

(2 Questions)

  • Q1. Tell us about yourself
  • Ans. 

    Experienced professional with a background in retail management and a proven track record of driving sales and improving team performance.

    • Over 5 years of experience in retail management

    • Strong leadership skills with a focus on team development

    • Proven track record of exceeding sales targets

    • Excellent communication and problem-solving abilities

  • Answered by AI
  • Q2. Technical questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Make your conversation skills very strong
Interview experience
1
Bad
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed before Feb 2024.

Round 1 - HR 

(2 Questions)

  • Q1. Hello have yoyr resume
  • Q2. About your qualifications

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't join here you will regret a lot
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JSW Group Interview FAQs

How many rounds are there in JSW Group Customer Relation Officer interview?
JSW Group interview process usually has 1 rounds. The most common rounds in the JSW Group interview process are One-on-one Round.

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JSW Group Customer Relation Officer Interview Process

based on 1 interview

Interview experience

2
  
Poor
View more

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JSW Group Customer Relation Officer Salary
based on 34 salaries
₹3.5 L/yr - ₹6.3 L/yr
83% more than the average Customer Relation Officer Salary in India
View more details

JSW Group Customer Relation Officer Reviews and Ratings

based on 10 reviews

4.0/5

Rating in categories

3.9

Skill development

3.8

Work-life balance

3.9

Salary

3.4

Job security

4.3

Company culture

3.3

Promotions

3.6

Work satisfaction

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