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JK Lakshmi Cement

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JK Lakshmi Cement Customer Executive Interview Questions and Answers

Updated 8 Jan 2025

JK Lakshmi Cement Customer Executive Interview Experiences

1 interview found

Interview experience
1
Bad
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. Introduce your self
  • Ans. 

    I am a dedicated and experienced customer executive with a strong background in providing excellent customer service.

    • Over 5 years of experience in customer service roles

    • Skilled in resolving customer complaints and issues

    • Proficient in using CRM systems to manage customer interactions

    • Strong communication and interpersonal skills

    • Received multiple awards for outstanding customer satisfaction ratings

  • Answered by AI

Interview questions from similar companies

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed in Jan 2025.

Round 1 - Technical 

(2 Questions)

  • Q1. How many cement bag will used in 1000 sq feet
  • Q2. Ratio pf m25

Interview Preparation Tips

Interview preparation tips for other job seekers - Asking about construction related questions
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed in Jun 2024.

Round 1 - Technical 

(2 Questions)

  • Q1. Types of cement
  • Ans. 

    Types of cement include Portland cement, white cement, rapid hardening cement, and low heat cement.

    • Portland cement is the most common type used in construction.

    • White cement is used for architectural purposes.

    • Rapid hardening cement sets quickly and is used in projects with tight deadlines.

    • Low heat cement generates less heat during hydration and is used in large concrete structures.

  • Answered by AI
  • Q2. Initial and final setting time of cement
  • Ans. 

    Initial setting time is the time taken for the cement paste to harden sufficiently so that it can no longer be reshaped. Final setting time is the time taken for the cement paste to harden completely and attain its full strength.

    • Initial setting time is typically around 30 minutes to 1 hour after mixing with water.

    • Final setting time is usually around 2 to 4 hours after mixing with water.

    • Setting time can be affected by f...

  • Answered by AI
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Aug 2022. There were 5 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Test was at average level. One having average knowledge on math, reasoning, English can clear the test.

Round 3 - Technical 

(2 Questions)

  • Q1. Tests of cement, test of brick, strength of various building materials. Quantity of material required for 1000 square foot of a flat.
  • Ans. 

    Understanding tests and quantities of building materials for construction projects.

    • Tests of cement include compressive strength test, fineness test, and soundness test.

    • Tests of brick include water absorption test, compressive strength test, and efflorescence test.

    • Strength of various building materials can be determined through tests like tensile strength, compressive strength, and flexural strength.

    • Quantity of material...

  • Answered by AI
  • Q2. Tests on concrete, lab test, site tests.
Round 4 - Behavioral 

(3 Questions)

  • Q1. My on ground Working, whome I was dealing name some clients.
  • Q2. How many meetings I was conducting. How much was my Target in previous company.
  • Q3. Any achievement during your last job.
Round 5 - HR 

(1 Question)

  • Q1. Salary discussion, why would we give you higher hike.

Interview Preparation Tips

Topics to prepare for ACC Customer Service Officer interview:
  • Tests on cement
  • Tests on concrete
  • Site Engineering
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Aug 2023. There were 2 interview rounds.

Round 1 - Technical 

(2 Questions)

  • Q1. What is cement ?
  • Ans. 

    Cement is a binding material used in construction to hold together bricks, stones, and other materials.

    • Cement is a fine powder made from limestone, clay, and other minerals.

    • It is mixed with water to form a paste that hardens over time, binding materials together.

    • Common types of cement include Portland cement, which is used in most construction projects.

    • Cement is a key ingredient in concrete, mortar, and grout.

  • Answered by AI
  • Q2. Raw materials used for cement manufacture?
  • Ans. 

    Common raw materials for cement manufacture include limestone, clay, iron ore, and gypsum.

    • Limestone is the primary raw material used in cement production.

    • Clay is another important ingredient that provides silica, alumina, and iron oxide.

    • Iron ore is used to provide iron oxide, which gives the cement its gray color.

    • Gypsum is added to control the setting time of the cement.

  • Answered by AI
Round 2 - One-on-one 

(2 Questions)

  • Q1. Personal qualities
  • Q2. Tell me about yourself?
  • Ans. 

    Experienced customer service professional with a passion for helping others and resolving issues efficiently.

    • Over 5 years of experience in customer service roles

    • Strong communication and problem-solving skills

    • Ability to remain calm under pressure and handle difficult customers

    • Proven track record of meeting and exceeding customer satisfaction goals

  • Answered by AI

Interview Preparation Tips

Topics to prepare for ACC Customer Service Officer interview:
  • Cement manufacture
  • Chemical compounds

I applied via Approached by Company and was interviewed in Jan 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Technical 

(3 Questions)

  • Q1. Cement and Concrete related ques.
  • Q2. Que. Related to Test Certificate of cement
  • Q3. Que. Related to Construction practice as per IS Standerd
Round 3 - Aptitude Test 

50 aptitude que. Numerical Maths related que.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident. Be yourself no need to tell any lie .

I applied via Approached by Company and was interviewed before Feb 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - HR 

(9 Questions)

  • Q1. Tell me about yourself.
  • Q2. What are you strengths and weaknesses
  • Q3. What is your Name and graduation
  • Q4. I am very need job and good skills
  • Q5. So finel year 2021 B.com
  • Q6. Sir job kis tipe ki milegi
  • Q7. Sir job mujhe kab tak milegi
  • Q8. Sir kis post par job milegi
  • Q9. Sir kitana time lagega job milne me

Interview Preparation Tips

Interview preparation tips for other job seekers - My name is a Sanjana yadav.but my skills customer service.data entry.call center.Ms word.and Ms excel

JK Lakshmi Cement Interview FAQs

How many rounds are there in JK Lakshmi Cement Customer Executive interview?
JK Lakshmi Cement interview process usually has 1 rounds. The most common rounds in the JK Lakshmi Cement interview process are HR.

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JK Lakshmi Cement Customer Executive Interview Process

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Interview experience

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