JK Cement Sales Support Associate Interview Questions and Answers

I have done my a normal aptitude test have this test is mathamatics, normal English language, and behaviour test.

Q1. How many years have you experience in dealer handling
Ans. 
I have 3 years of experience in dealer handling.
• I have worked in dealer handling for 3 years

• I have experience in managing relationships with dealers

• I have knowledge of dealer incentives and promotions
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Q2. How can you handle a critical condition
Ans. 
I handle critical conditions by staying calm, assessing the situation, and taking decisive action.
• Remain calm and composed to think clearly

• Assess the severity of the situation and prioritize tasks

• Take decisive action to address the critical condition

• Communicate effectively with relevant parties for support and assistance
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Q3. When customer is angry that time what to do you
Ans. 
Stay calm, listen actively, empathize, apologize, offer solutions, follow up.
• Stay calm and composed to de-escalate the situation.

• Listen actively to understand the customer's concerns.

• Empathize with the customer's emotions and show understanding.

• Apologize for any inconvenience caused, even if it's not your fault.

• Offer solutions to address the customer's issue and make things right.

• Follow up with the customer to ensure t
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Q4. How can handle you many contractor at a same time
Ans. 
I can handle multiple contractors simultaneously by prioritizing tasks, delegating responsibilities, and maintaining clear communication.
• Prioritize tasks based on urgency and importance

• Delegate responsibilities to team members based on their strengths and workload

• Maintain clear communication with contractors to ensure everyone is on the same page

• Use project management tools to track progress and deadlines

• Regularly chec...read more
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Q1. Self introduce, and qualifications, and expectations back company salary.
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Q1. Tell me about yourself.
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Q2. What are your salary expectations?
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Q3. What is your family background?
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Q4. Share details of your previous job.
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