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SBI Funds Management Sales Support Associate Interview Questions and Answers
SBI Funds Management Sales Support Associate Interview Experiences
1 interview found
I applied via Walk-in and was interviewed before Apr 2020. There were 4 interview rounds.
Interview Questionnaire
7 Questions
- Q1. 1.What about your self not including your name,caste,religion.
- Ans.
I am a highly motivated and results-oriented individual with a strong background in sales support.
Experienced in providing administrative and operational support to sales teams
Proficient in CRM software and data analysis
Excellent communication and problem-solving skills
Ability to multitask and prioritize tasks effectively
Proven track record of meeting sales targets and exceeding customer expectations
- Q2. 2.Hobbies
- Q3. 3.how to sale MF products.
- Ans.
To sell MF products, one must understand the customer's financial goals and risk appetite.
Understand the customer's financial goals and risk appetite
Explain the benefits of investing in MF products
Provide information on past performance and potential returns
Offer personalized investment plans based on customer needs
Provide excellent customer service and follow-up
Stay up-to-date on market trends and changes in regulatio
- Q4. 4.Current Affairs in finance.
- Q5. 5.sensex and nifty BSE NSE MUTUAL FUND AMFI SEBI RBI ETC
- Q6. 5.quantitative test.
- Q7. 6.final question is you can or can't
Interview Preparation Tips
Mahesh ogare
Bussiness Associates
SBI MF.
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I applied via Company Website and was interviewed in Dec 2024. There were 2 interview rounds.
It was moderate and there was 1 program
(2 Questions)
- Q1. Introduce yourself?
- Q2. WHy should we hire you?
Interview Preparation Tips
I applied via Naukri.com and was interviewed in Jun 2024. There were 2 interview rounds.
(2 Questions)
- Q1. Tell me something about yourself?
- Ans.
I am a dedicated and empathetic customer support executive with 5 years of experience in resolving customer issues and providing excellent service.
5 years of experience in customer support
Skilled in resolving customer issues
Strong communication and problem-solving skills
Empathetic and patient when dealing with customers
- Q2. Why did you applied for this job?
- Ans.
I applied for this job because of my passion for helping customers and resolving their issues.
Passion for customer service
Enjoy problem-solving
Previous experience in customer support roles
(2 Questions)
- Q1. As you are from technical background why you want to join a BPO?
- Ans.
I believe my technical background will complement my customer support skills, allowing me to provide more efficient and effective solutions to customers.
My technical background gives me a strong foundation in problem-solving and analytical skills, which are essential in customer support roles.
I am passionate about helping people and enjoy interacting with customers, making me well-suited for a customer support role.
Wor...
- Q2. How will handle this situation when a customer is angry and using cuss words?
- Ans.
Stay calm, listen actively, empathize, apologize, offer solutions, and escalate if necessary.
Remain calm and composed
Listen actively to the customer's concerns
Empathize with the customer's frustration
Apologize for any inconvenience caused
Offer solutions to address the customer's issue
If unable to resolve, escalate the matter to a supervisor
Interview Preparation Tips
Selected
I applied via campus placement at Amrita Vishwa Vidyapeetham, Amritapuri Campus and was interviewed in May 2024. There were 3 interview rounds.
Hackerrank medium - hard lavel questions
(2 Questions)
- Q1. DSA question of finding the largest element and it's occurrence. Along with time complexity.
- Q2. OOP, DBMS and all fundamentals
(2 Questions)
- Q1. Project related question and why IBM?
- Q2. Explain the issues handled in previous project
Interview Preparation Tips
- DBMS
- DSA
- OOP
(2 Questions)
- Q1. Tell me About your Resume
- Ans.
Experienced customer support executive with strong communication skills and a proven track record of resolving customer issues.
5+ years of experience in customer support roles
Proficient in handling customer inquiries and complaints
Skilled in using CRM software to track customer interactions
Successfully resolved 90% of customer issues within a timely manner
Received multiple awards for excellent customer service
- Q2. How much year of experience you are holding
- Ans.
I have 5 years of experience in customer support roles.
I have worked in customer support for 5 years
I have experience handling customer queries and complaints
I have worked in both phone and email support roles
Customer Support Executive Interview Questions & Answers
Bajaj Finserv
Anonymous
posted on 24 Jan 2025
Selected
I was interviewed in Dec 2024.
(3 Questions)
- Q1. Which cards are sold by Bajaj Finance?
- Q2. Tell me the full form of RBL.
- Q3. What is finance?
Interview Preparation Tips
Customer Support Executive Interview Questions & Answers
Equitas Small Finance Bank
Anonymous
posted on 21 Dec 2024
(2 Questions)
- Q1. What is your vision
- Q2. What is your salary expectations
Interview Preparation Tips
Application Support Engineer Interview Questions & Answers
AU Small Finance Bank
Anonymous
posted on 6 Nov 2023
I applied via Walk-in and was interviewed in Jan 2024. There were 2 interview rounds.
(4 Questions)
- Q1. Application production support
- Q2. SQL windows server Linux MSSQL
- Q3. Application support both UAT and production
- Ans.
Application support involves providing assistance and troubleshooting for both UAT (User Acceptance Testing) and production environments.
Application support engineers are responsible for resolving issues and providing technical support for applications in both UAT and production environments.
They ensure that applications are functioning properly and troubleshoot any issues that arise during testing or in the live produ...
- Q4. Co-ordinate with and vendor
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Skills evaluated in this interview
(1 Question)
- Q1. Introduction About delhi metro
Customer Support Executive Interview Questions & Answers
HDB Financial Services
Gurasala Bhoomika
posted on 8 Sep 2024
(1 Question)
- Q1. Self introduction
SBI Funds Management Interview FAQs
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