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Jio Team Lead Operations Interview Questions and Answers

Updated 27 Mar 2025

Jio Team Lead Operations Interview Experiences

3 interviews found

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview in Feb 2025, where I was asked the following questions.

  • Q1. What questions were asked regarding attrition, shrinkage, and your previous job role?
  • Q2. What strategies can be implemented to improve customer satisfaction (CSAT) scores?
  • Ans. 

    Implementing targeted strategies can significantly enhance customer satisfaction scores through improved service and engagement.

    • Enhance communication: Regularly update customers on their order status, like sending tracking information for deliveries.

    • Personalize experiences: Use customer data to tailor recommendations, such as suggesting products based on past purchases.

    • Solicit feedback: Actively seek customer opinions ...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - The job role is disheartening, as it requires working both as a team leader in HR and as a quality analyst. There are excessive working hours, leading to a lack of work-life balance. Additionally, taking planned leave is not feasible, as they may contact you on days off to attend meetings.

Team Lead Operations Interview Questions & Answers

user image Naresh Kachhwani

posted on 24 Jun 2023

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
No response

I applied via Naukri.com and was interviewed in May 2023. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Quant related question to check the aptitude of the candidates etc.

Round 3 - Coding Test 

Coding test for checking the coding ability of the candidate

Round 4 - Group Discussion 

Group discussion to check the group dsicussion ability of the candidate

Interview Preparation Tips

Topics to prepare for Jio Team Lead Operations interview:
  • everything
  • All topic
  • Good Luck
Interview preparation tips for other job seekers - Good Luck

Team Lead Operations Interview Questions Asked at Other Companies

asked in Delhivery
Q1. What was thr volume of shipment handled per day in previous desig ... read more
asked in iEnergizer
Q2. How do you calculate shrinkage and attrition ?
asked in Flipkart
Q3. Basic work flow of operation from IB(Inbound) to OB(Outbound)
asked in Flipkart
Q4. How to control attrition rate, your 5 years goals, achiements and ... read more
asked in Startek
Q5. How could you manage shrinkage and attrition
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
4-6 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Dec 2023. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. Was asked about shrinkage, attrition formulas

Interview Preparation Tips

Interview preparation tips for other job seekers - Do not ever join there are no benefits for employees

Interview questions from similar companies

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed before Sep 2022. There were 2 interview rounds.

Round 1 - Aptitude Test 

General knowledge questions

Round 2 - HR 

(1 Question)

  • Q1. Basic computer knowledge, operation process because i was promoted from delivery executive to Assistant Team Lead.

I applied via Company Website and was interviewed in Nov 2020. There were 4 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Professional job related
  • Q2. Experience?

Interview Preparation Tips

Interview preparation tips for other job seekers - Yes sure

Interview Questionnaire 

1 Question

  • Q1. What are the features of Java8?
  • Ans. 

    Java8 introduced new features like lambda expressions, streams, and functional interfaces.

    • Lambda expressions for functional programming

    • Streams for efficient processing of large data sets

    • Functional interfaces for easy implementation of lambda expressions

    • Default methods to add new functionality to existing interfaces

    • Date and Time API for improved handling of date and time

    • Nashorn JavaScript engine for improved performance...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Have good core knowledge .

Skills evaluated in this interview

Interview Preparation Tips

Round: Group Discussion
Experience: Salry discuss and job security
Duration: 1 hour 30 minutes

I appeared for an interview before Jan 2016.

Interview Questionnaire 

1 Question

  • Q1. My weakness

Interview Preparation Tips

Round: HR Interview
Experience: It is very difficult for everyone to tell someone about the weakness

College Name: RKGIT

I applied via Referral and was interviewed before May 2017. There were 5 interview rounds.

Interview Questionnaire 

6 Questions

  • Q1. What is your present profile.. Explain
  • Ans. 

    I am currently working as a Senior Sales Associate at XYZ Company.

    • I am responsible for managing a team of sales associates and achieving sales targets.

    • I handle customer inquiries, resolve complaints, and ensure customer satisfaction.

    • I analyze sales data and trends to identify opportunities for improvement.

    • I train and mentor new sales associates to enhance their skills and productivity.

    • I collaborate with the Assistant M...

  • Answered by AI
  • Q2. How u relate your profile from telecommunication
  • Ans. 

    I have a strong background in telecommunication with experience in managing teams and projects.

    • I have worked in the telecommunication industry for X years, gaining valuable knowledge and skills in the field.

    • I have successfully managed teams and projects in the telecommunication sector, showcasing my leadership abilities.

    • I have a deep understanding of telecommunication technologies and trends, allowing me to make inform...

  • Answered by AI
  • Q3. Come for f2f interview
  • Q4. Discussed some points related to CTC and designation
  • Q5. Define yourself
  • Q6. Do you agree to work in a remote location
  • Ans. 

    Yes, I am open to working in a remote location as an Assistant Manager.

    • I am comfortable with remote work and have experience managing teams remotely.

    • I understand the challenges of working in a remote location and am prepared to adapt.

    • I am willing to relocate if necessary to fulfill the responsibilities of the role.

  • Answered by AI

Interview Preparation Tips

Round: Resume Shortlist
Experience: Related to field communication in instrumentation i.e DCS system

General Tips: Confidence and should be capable to move the interviewer towards your interest and knowledge
Skills: Body Language, Leadership, Presentation Skills
Duration: 1-4 weeks

I applied via Other and was interviewed before Mar 2018. There were 3 interview rounds.

Interview Questionnaire 

4 Questions

  • Q1. Serivece expression plz told
  • Q2. Customer choice given service and reply best response
  • Q3. How much transfer customer
  • Ans. 

    The question is unclear and lacks context.

    • Request clarification on what is meant by 'transfer customer'

    • Ask for more information about the specific role and responsibilities of an Assistant Manager

    • Seek clarification on the purpose or objective behind the question

  • Answered by AI
  • Q4. 6000/ customer satisfaction guaranteed service

Interview Preparation Tips

General Tips: Maruti home relocation movers and packers door to door delivery All responsibility packing and moving service
Skills: Communication

Jio Interview FAQs

How many rounds are there in Jio Team Lead Operations interview?
Jio interview process usually has 2 rounds. The most common rounds in the Jio interview process are One-on-one Round, Resume Shortlist and Aptitude Test.
How to prepare for Jio Team Lead Operations interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Jio. The most common topics and skills that interviewers at Jio expect are Hardware, Release management, resourcing, Team Leading and Communication Skills.
What are the top questions asked in Jio Team Lead Operations interview?

Some of the top questions asked at the Jio Team Lead Operations interview -

  1. What strategies can be implemented to improve customer satisfaction (CSAT) scor...read more
  2. Was asked about shrinkage, attrition formu...read more

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Jio Team Lead Operations Interview Process

based on 3 interviews

Interview experience

4
  
Good
View more

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Jio Team Lead Operations Salary
based on 80 salaries
₹2.3 L/yr - ₹6 L/yr
33% less than the average Team Lead Operations Salary in India
View more details

Jio Team Lead Operations Reviews and Ratings

based on 24 reviews

3.1/5

Rating in categories

2.9

Skill development

3.2

Work-life balance

2.5

Salary

4.1

Job security

2.9

Company culture

2.2

Promotions

2.5

Work satisfaction

Explore 24 Reviews and Ratings
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