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Jio Service Delivery Manager Interview Questions and Answers

Updated 3 Mar 2025

Jio Service Delivery Manager Interview Experiences

1 interview found

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Aptitude Test 

Return Test given at office

Round 2 - Technical 

(4 Questions)

  • Q1. Return Test given at office
  • Q2. Technical test was conducted
  • Q3. Technical round done
  • Q4. Salary discuss with hr
Round 3 - HR 

(1 Question)

  • Q1. Salary discuss with hr team

Interview questions from similar companies

Interview experience
1
Bad
Difficulty level
-
Process Duration
-
Result
Selected Selected
Round 1 - One-on-one 

(1 Question)

  • Q1. Introduction on Personal and professional, career related, experience related
Round 2 - One-on-one 

(1 Question)

  • Q1. Technical round
Round 3 - HR 

(1 Question)

  • Q1. HR confirmed Monday to Friday 9:30am to 6:30 pm shift, Saturday and Sunday weekly off This never happened, I am working 24*7*365

Interview Preparation Tips

Interview preparation tips for other job seekers - I would never recommend this organisation.

I applied via Recruitment Consulltant and was interviewed in Feb 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Tell me about your self and work experience
  • Q2. Mpls, bgp, routing switching, tcpip model and stp (spanning tree protocol)
Round 3 - HR 

(1 Question)

  • Q1. What do you want to join

Interview Preparation Tips

Interview preparation tips for other job seekers - Try to learn about your work and process
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. Explain the Project management with an example that you can relate with your own project.
  • Ans. 

    Project management involves planning, organizing, and overseeing the execution of a project to achieve specific goals within a set timeframe and budget.

    • Define project scope, objectives, and deliverables

    • Create a project plan outlining tasks, timelines, and resources

    • Assign responsibilities to team members and monitor progress

    • Manage risks and issues that may arise during the project

    • Communicate regularly with stakeholders

  • Answered by AI
  • Q2. Share your experience in customer engagement and how we can ensure the customer satisfaction.
  • Ans. 

    I have extensive experience in customer engagement through regular communication, understanding their needs, and providing timely solutions.

    • Regular communication with customers to understand their needs and expectations

    • Ensuring timely delivery of products/services to meet customer deadlines

    • Implementing feedback mechanisms to gather customer input and improve satisfaction

    • Training team members on customer service best pr

  • Answered by AI
Interview experience
1
Bad
Difficulty level
-
Process Duration
-
Result
Selected Selected
Round 1 - One-on-one 

(1 Question)

  • Q1. Introduction on Personal and professional, career related, experience related
Round 2 - One-on-one 

(1 Question)

  • Q1. Technical round
Round 3 - HR 

(1 Question)

  • Q1. HR confirmed Monday to Friday 9:30am to 6:30 pm shift, Saturday and Sunday weekly off This never happened, I am working 24*7*365

Interview Preparation Tips

Interview preparation tips for other job seekers - I would never recommend this organisation.

I applied via Recruitment Consulltant and was interviewed in Feb 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Tell me about your self and work experience
  • Q2. Mpls, bgp, routing switching, tcpip model and stp (spanning tree protocol)
Round 3 - HR 

(1 Question)

  • Q1. What do you want to join

Interview Preparation Tips

Interview preparation tips for other job seekers - Try to learn about your work and process

I applied via Referral and was interviewed before Sep 2021. There were 2 interview rounds.

Round 1 - Technical 

(2 Questions)

  • Q1. Linux python CCNA and ITIL
  • Q2. How many types of routing protocols are there?
  • Ans. 

    There are three types of routing protocols: distance-vector, link-state, and hybrid.

    • Distance-vector protocols: RIP, IGRP, EIGRP

    • Link-state protocols: OSPF, IS-IS

    • Hybrid protocols: BGP

  • Answered by AI
Round 2 - HR 

(1 Question)

  • Q1. Communication skills and aptitude and behaviour check

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare for routing protocols and ITIL.
Linux commands should be on hands.

Skills evaluated in this interview

Jio Interview FAQs

How many rounds are there in Jio Service Delivery Manager interview?
Jio interview process usually has 3 rounds. The most common rounds in the Jio interview process are Aptitude Test, Technical and HR.
How to prepare for Jio Service Delivery Manager interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Jio. The most common topics and skills that interviewers at Jio expect are Service Delivery, Management, Monitoring, Networking and Analytical skills.

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Jio Service Delivery Manager Interview Process

based on 1 interview

Interview experience

5
  
Excellent
View more
Jio Service Delivery Manager Salary
based on 18 salaries
₹3.5 L/yr - ₹12.2 L/yr
64% less than the average Service Delivery Manager Salary in India
View more details

Jio Service Delivery Manager Reviews and Ratings

based on 3 reviews

3.9/5

Rating in categories

4.4

Skill development

3.2

Work-life balance

3.6

Salary

4.4

Job security

3.2

Company culture

2.8

Promotions

3.8

Work satisfaction

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