Jio Management Information System Executive Interview Questions and Answers

Excel, pivot tables, and Tally.

Followed up on the details of a fiber cut.

Q1. How can team coordination be effectively managed?
Ans. 
Team coordination can be effectively managed through clear communication, setting goals, assigning roles, fostering collaboration, and providing feedback.
• Establish clear communication channels to ensure everyone is on the same page

• Set specific goals and objectives for the team to work towards

• Assign roles and responsibilities based on individual strengths and expertise

• Encourage collaboration and teamwork by promoting op...read more
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Q2. How do you close the Trouble Ticket (TT) on your end after a fiber cut has been resolved?
Ans. 
To close a Trouble Ticket (TT) after resolving a fiber cut, update the ticket status, document the resolution, and notify stakeholders.
• Update the TT status to 'Resolved' or 'Closed' in the ticketing system.

• Document the details of the fiber cut resolution, including steps taken and time taken to resolve.

• Notify stakeholders such as the customer, network operations team, and management about the resolution.

• Close the TT on...read more
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