Jana Small Finance Bank Interview Questions, Process, and Tips for Experienced

Q1. How to imprease business?
Ans. 
To increase business, focus on improving customer experience, implementing effective marketing strategies, and expanding product/service offerings.
• Improve customer experience through excellent service and personalized interactions

• Implement effective marketing strategies such as social media campaigns and targeted advertising

• Expand product/service offerings to attract new customers and retain existing ones
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Q2. Why we make survey?
Ans. 
Surveys help gather feedback, opinions, and data from a specific group of people for analysis and decision-making.
• Surveys provide valuable insights into customer satisfaction and preferences.

• They help identify areas for improvement and measure the success of initiatives.

• Surveys can be used to collect data for research purposes or to gauge public opinion.

• They allow organizations to make informed decisions based on feedb
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All the rounds is easy.. be bold and have good communication skills..

Q1. Technical round also easy
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Q2. How do bank customes benefits from overdrafts protection..
Ans. 
Bank customers benefit from overdraft protection by avoiding declined transactions and potential fees.
• Avoid declined transactions due to insufficient funds

• Prevent potential fees for bounced checks or declined transactions

• Provide peace of mind for customers in case of emergencies

• Help customers maintain their financial reputation

• Allow customers to access funds temporarily beyond their account balance
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Q3. Banking software applications
Ans. 
Banking software applications are specialized programs used by banks to manage customer accounts, transactions, and other financial activities.
• Banking software applications help banks streamline their operations and provide better services to customers.

• These applications often include features such as online banking, mobile banking, ATM management, and fraud detection.

• Examples of popular banking software applications i
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Q4. Annual percentage rate and how it calculate
Ans. 
Annual percentage rate (APR) is the annual rate charged for borrowing or earned through an investment, calculated as a percentage of the total loan amount.
• APR includes not only the interest rate, but also any additional fees or costs associated with the loan.

• It is calculated by taking into account the total cost of the loan over a year, including interest and fees, and then expressing it as a percentage of the loan amo...read more
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Q1. Friendly question
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Q2. No and difficult question
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Q3. Easy no any difficult question
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Q1. About your self
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Q2. About your job details
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