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ITC Limited - Paperboards Specialty Papers Division

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ITC Limited - Paperboards Specialty Papers Division Customer Service Officer Interview Questions and Answers

Updated 17 Nov 2022

ITC Limited - Paperboards Specialty Papers Division Customer Service Officer Interview Experiences

1 interview found

Customer Service Officer Interview Questions & Answers

user image Anonymous

posted on 1 Nov 2022

I applied via Naukri.com and was interviewed before Nov 2021. There were 6 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Basic qualification and personal details.
    • Add your answer
Round 3 - One-on-one 

(1 Question)

  • Q1. Previous job profile.
    • Add your answer
Round 4 - One-on-one 

(1 Question)

  • Q1. Description of the kind of job that I was carrying out.
    • Add your answer
Round 5 - Technical 

(1 Question)

  • Q1. Software that I was working on previously.
  • Ans. 

    I worked on a customer relationship management software.

    • Developed and maintained the software using Java and MySQL.

    • Implemented features such as lead management, customer profiling, and sales forecasting.

    • Collaborated with the sales team to gather requirements and improve user experience.

    • Provided technical support to users and resolved issues in a timely manner.

    • Answered by AI
    Add your answer
Round 6 - HR 

(1 Question)

  • Q1. Negotiation and placement Details.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Go ahead with confidence and be blunt. Answers should be to the point and be honest.

Skills evaluated in this interview

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Interview questions from similar companies

Customer Service Officer Interview Questions & Answers

Avery Dennison user image Anonymous

posted on 17 Sep 2023

Interview experience
1
Bad
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via campus placement at KIIT University, Bhuvaneshwar and was interviewed before Sep 2022. There were 4 interview rounds.

Round 1 - Assignment 

Based on excel formulas and functions

Round 2 - HR 

(1 Question)

  • Q1. They will ask your qualifications
    • Add your answer
Round 3 - One-on-one 

(1 Question)

  • Q1. Your interest and work capacity
    • Add your answer
Round 4 - One-on-one 

(1 Question)

  • Q1. Your courage means your confidence
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Do not choose this company as in this company you will not find your growth and even if you are not an fresher, you have experience of 1-2 years and so on, they will not consider your experience and they will start your career again as a fresher and even if you are appying for any other role as per your experience or interest, they will send you in any of the vacancy they have.
They will not tell you their complete procedure nor the policies, when you will start facing the issues then they will tell you that why you didn't ask this before.

One incident happened with me, HR was rude with me, so I informed my associate manager and they replied me that HR is very short temper, so you should not keep anything in your mind.
Be polite with her.
I mean that is a good suggestion but really.

Customer Service Officer Interview Questions & Answers

Avery Dennison user image Anonymous

posted on 17 Sep 2023

Interview experience
1
Bad
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via campus placement at KIIT University, Bhuvaneshwar and was interviewed before Sep 2022. There were 4 interview rounds.

Round 1 - Assignment 

Based on excel formulas and functions

Round 2 - HR 

(1 Question)

  • Q1. They will ask your qualifications
    • Add your answer
Round 3 - One-on-one 

(1 Question)

  • Q1. Your interest and work capacity
    • Add your answer
Round 4 - One-on-one 

(1 Question)

  • Q1. Your courage means your confidence
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Do not choose this company as in this company you will not find your growth and even if you are not an fresher, you have experience of 1-2 years and so on, they will not consider your experience and they will start your career again as a fresher and even if you are appying for any other role as per your experience or interest, they will send you in any of the vacancy they have.
They will not tell you their complete procedure nor the policies, when you will start facing the issues then they will tell you that why you didn't ask this before.

One incident happened with me, HR was rude with me, so I informed my associate manager and they replied me that HR is very short temper, so you should not keep anything in your mind.
Be polite with her.
I mean that is a good suggestion but really.
More about working at ITC Limited - Paperboards Specialty Papers Division

ITC Limited - Paperboards Specialty Papers Division Interview FAQs

How many rounds are there in ITC Limited - Paperboards Specialty Papers Division Customer Service Officer interview?
ITC Limited - Paperboards Specialty Papers Division interview process usually has 6 rounds. The most common rounds in the ITC Limited - Paperboards Specialty Papers Division interview process are HR, One-on-one Round and Resume Shortlist.

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ITC Limited - Paperboards Specialty Papers Division Salaries in India
Assistant Manager
89 salaries
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₹5.4 L/yr - ₹16 L/yr

Officer
66 salaries
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₹4 L/yr - ₹10.3 L/yr

Deputy Officer
66 salaries
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₹3.6 L/yr - ₹9.8 L/yr

Assistant Officer
51 salaries
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₹3 L/yr - ₹7 L/yr

Manager
37 salaries
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₹11 L/yr - ₹23 L/yr

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