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ITC Limited - Paperboards Specialty Papers Division Customer Service Officer Interview Questions and Answers
Updated
17 Nov 2022
ITC Limited - Paperboards Specialty Papers Division Customer Service Officer Interview Experiences
1 interview found
I applied via Naukri.com and was interviewed before Nov 2021. There were 6 interview rounds.
Round 1 - Resume Shortlist
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
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Round 2 - HR
(1 Question)
- Q1. Basic qualification and personal details.
Add your answer
Round 3 - One-on-one
(1 Question)
- Q1. Previous job profile.
Add your answer
Round 4 - One-on-one
(1 Question)
- Q1. Description of the kind of job that I was carrying out.
Add your answer
Round 5 - Technical
(1 Question)
- Q1. Software that I was working on previously.
- Ans.
I worked on a customer relationship management software.
Developed and maintained the software using Java and MySQL.
Implemented features such as lead management, customer profiling, and sales forecasting.
Collaborated with the sales team to gather requirements and improve user experience.
Provided technical support to users and resolved issues in a timely manner.
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Round 6 - HR
(1 Question)
- Q1. Negotiation and placement Details.
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Interview Preparation Tips
Interview preparation tips for other job seekers - Go ahead with confidence and be blunt. Answers should be to the point and be honest.
Skills evaluated in this interview
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Disappointing Interview Experience with D.E. Shaw
I recently interviewed with D.E. Shaw, and it turned out to be one of the most draining experiences I’ve had. The interviewer’s approach felt unnecessarily harsh and dismissive, which made the entire process uncomfortable. At multiple points, the interviewer asked me to drop off the call, even when I tried asking basic questions about the designation, job description, and other details. After the interview, I found myself sitting there for a few minutes, trying to process what just happened. It left me questioning the overall tone and professionalism of the interview. Definitely not the experience I was expecting from such a well-known firm.
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Customer Service Officer Interview Questions & Answers
Avery Dennison
Anonymous
posted on 17 Sep 2023
Interview experience
Bad
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected
I applied via campus placement at KIIT University, Bhuvaneshwar and was interviewed before Sep 2022. There were 4 interview rounds.
Round 1 - Assignment
Based on excel formulas and functions
Round 2 - HR
(1 Question)
- Q1. They will ask your qualifications
Add your answer
Round 3 - One-on-one
(1 Question)
- Q1. Your interest and work capacity
Add your answer
Round 4 - One-on-one
(1 Question)
- Q1. Your courage means your confidence
Add your answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Do not choose this company as in this company you will not find your growth and even if you are not an fresher, you have experience of 1-2 years and so on, they will not consider your experience and they will start your career again as a fresher and even if you are appying for any other role as per your experience or interest, they will send you in any of the vacancy they have.
They will not tell you their complete procedure nor the policies, when you will start facing the issues then they will tell you that why you didn't ask this before.
One incident happened with me, HR was rude with me, so I informed my associate manager and they replied me that HR is very short temper, so you should not keep anything in your mind.
Be polite with her.
I mean that is a good suggestion but really.
They will not tell you their complete procedure nor the policies, when you will start facing the issues then they will tell you that why you didn't ask this before.
One incident happened with me, HR was rude with me, so I informed my associate manager and they replied me that HR is very short temper, so you should not keep anything in your mind.
Be polite with her.
I mean that is a good suggestion but really.
Customer Service Officer Interview Questions & Answers
Avery Dennison
Anonymous
posted on 17 Sep 2023
Interview experience
Bad
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected
I applied via campus placement at KIIT University, Bhuvaneshwar and was interviewed before Sep 2022. There were 4 interview rounds.
Round 1 - Assignment
Based on excel formulas and functions
Round 2 - HR
(1 Question)
- Q1. They will ask your qualifications
Add your answer
Round 3 - One-on-one
(1 Question)
- Q1. Your interest and work capacity
Add your answer
Round 4 - One-on-one
(1 Question)
- Q1. Your courage means your confidence
Add your answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Do not choose this company as in this company you will not find your growth and even if you are not an fresher, you have experience of 1-2 years and so on, they will not consider your experience and they will start your career again as a fresher and even if you are appying for any other role as per your experience or interest, they will send you in any of the vacancy they have.
They will not tell you their complete procedure nor the policies, when you will start facing the issues then they will tell you that why you didn't ask this before.
One incident happened with me, HR was rude with me, so I informed my associate manager and they replied me that HR is very short temper, so you should not keep anything in your mind.
Be polite with her.
I mean that is a good suggestion but really.
They will not tell you their complete procedure nor the policies, when you will start facing the issues then they will tell you that why you didn't ask this before.
One incident happened with me, HR was rude with me, so I informed my associate manager and they replied me that HR is very short temper, so you should not keep anything in your mind.
Be polite with her.
I mean that is a good suggestion but really.
ITC Limited - Paperboards Specialty Papers Division Interview FAQs
How many rounds are there in ITC Limited - Paperboards Specialty Papers Division Customer Service Officer interview?
ITC Limited - Paperboards Specialty Papers Division interview process usually has 6 rounds. The most common rounds in the ITC Limited - Paperboards Specialty Papers Division interview process are HR, One-on-one Round and Resume Shortlist.
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