Avery Dennison Customer Service Officer Interview Questions and Answers

Q1. About experience
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Q2. About approach and how to achive target
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Q1. About product TDS and PDS
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Q2. About DFT,Technology and feuture of products
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Q3. How to handle complaint and resolved the problem of Clint
Ans. 
Handle complaints by listening, empathizing, investigating, and offering solutions to resolve the issue.
• Listen actively to the client's complaint without interrupting.

• Empathize with the client's situation and show understanding.

• Investigate the root cause of the problem to find a solution.

• Offer a resolution that addresses the client's concerns and provides a satisfactory outcome.

• Follow up with the client to ensure they ...read more
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Negotiations nd deal closing

Q1. What is your knowledge of the current working style of the organization?
Ans. 
I have a good understanding of the current working style of the organization.
• I have researched the organization's website and social media platforms to understand their values and culture.

• I have spoken to current employees and read reviews on platforms like Glassdoor to gain insights into the working environment.

• I have attended networking events where employees of the organization were present, allowing me to observe t
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Q2. What is your knowledge of channel sales?
Ans. 
Channel sales involves selling products through third-party distributors or partners.
• Channel sales involve building relationships with distributors, retailers, or other partners to reach customers.

• It requires understanding the needs and motivations of different channel partners to maximize sales.

• Examples of channel sales include selling through online marketplaces like Amazon, or through retail stores like Best Buy.
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Q3. What is mark up and mark down
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Mark up is the increase in price from cost to selling price, while mark down is the decrease in price from original selling price.
• Mark up is the difference between the cost of a product and its selling price.

• Mark down is the reduction in price of a product from its original selling price.

• Mark up percentage = (Selling price - Cost price) / Cost price * 100%

• Mark down percentage = (Original selling price - Reduced selling
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Q1. What are your positive and negative experiences with your current organization?
Ans. 
Positive: Supportive team and management. Negative: Lack of growth opportunities.
• Positive: Supportive team members always willing to help and collaborate.

• Positive: Management values employee input and provides necessary resources for success.

• Negative: Limited opportunities for career advancement within the organization.

• Negative: Lack of clear communication from higher management on company goals and direction.
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Q1. All questions related current job profile
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Q2. Some questions related to family background
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Q3. Final question about Your Career planning
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Some questions about distribution handling,and planning and sales related

Q1. Salary expectation
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Q2. Location expectation
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Q3. And why you join this organisation
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Q1. Working principle machine in tetrapak
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The working principle of a Tetra Pak machine involves the process of filling, sealing, and packaging liquid food products in a sterile and aseptic manner.
• Tetra Pak machines are designed to handle various types of liquid food products such as milk, juices, and soups.

• The machine starts by sterilizing the packaging material and forming it into the desired shape.

• The liquid product is then filled into the pre-formed package...read more
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Q2. Troubleshooting for machanical and electrical
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Troubleshooting for mechanical and electrical involves identifying and resolving issues with machinery and electrical systems.
• Start by gathering information about the problem and the equipment involved.

• Use diagnostic tools and techniques to identify the root cause of the issue.

• Develop and implement a plan to resolve the problem, which may involve repairing or replacing components.

• Test the equipment to ensure that the i...read more
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Q1. High speed separators
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Q2. Decanter working principle
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Decanter separates solid and liquid components using centrifugal force.
• Decanter is a type of centrifuge used in various industries.

• It works by spinning a mixture of solid and liquid components at high speed.

• The centrifugal force separates the heavier solid particles from the lighter liquid ones.

• The separated solids are then discharged through a separate outlet.

• The separated liquid is also discharged through a separate ...read more
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25 question on Related to Marketing

Q1. Tele about urself
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I am a dedicated and results-driven sales professional with a proven track record of exceeding targets and building strong client relationships.
• I have X years of experience in sales, with a focus on [specific industry or product]

• I consistently meet and exceed sales targets by implementing effective sales strategies

• I have a strong ability to build and maintain relationships with clients, resulting in repeat business and...read more
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Q2. Whats your strength
Ans. 
My strength lies in my ability to build strong relationships with clients and exceed sales targets consistently.
• Excellent communication skills to effectively convey product benefits to clients

• Strong negotiation skills to close deals and secure new business

• Proven track record of meeting and exceeding sales targets

• Ability to build and maintain long-term relationships with clients

• Adaptability to changing market conditions
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Q3. Why did left your last organisation
Ans. 
Seeking new challenges and growth opportunities in a more dynamic environment.
• Desire for career advancement

• Seeking new challenges

• Looking for a more dynamic work environment
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Written test for technical knowledge testing

10 people in 1 group for GD

Q1. One to one technical round with senior manager
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Q1. HR round with regional HR
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Q1. Final round interview with Branch Manager
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Test and 2 round interview

Q1. Interview and all sales report
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Q2. ROI in FMCG Your company
Ans. 
Our company focuses on maximizing ROI in the FMCG sector through strategic marketing campaigns and efficient distribution channels.
• We analyze sales data to identify high-performing products and target markets

• Implement cost-effective promotional strategies to increase brand visibility

• Optimize supply chain management to reduce costs and improve efficiency
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