Avery Dennison Customer Service Officer Interview Questions and Answers

Q1. Working principle machine in tetrapak
Ans. 
The working principle of a Tetra Pak machine involves the process of filling, sealing, and packaging liquid food products in a sterile and aseptic manner.
• Tetra Pak machines are designed to handle various types of liquid food products such as milk, juices, and soups.

• The machine starts by sterilizing the packaging material and forming it into the desired shape.

• The liquid product is then filled into the pre-formed package...read more
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Q2. Troubleshooting for machanical and electrical
Ans. 
Troubleshooting for mechanical and electrical involves identifying and resolving issues with machinery and electrical systems.
• Start by gathering information about the problem and the equipment involved.

• Use diagnostic tools and techniques to identify the root cause of the issue.

• Develop and implement a plan to resolve the problem, which may involve repairing or replacing components.

• Test the equipment to ensure that the i...read more
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Q1. How is costing done, the full cost break up for diffrent types of bopp
Ans. 
Costing for different types of BOPP involves various factors such as raw material cost, production cost, and overhead expenses.
• Raw material cost includes the cost of polypropylene resin, additives, and other materials used in the production process.

• Production cost includes expenses related to labor, energy, and maintenance of machinery.

• Overhead expenses include costs related to administration, marketing, and distributi...read more
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Q1. Tell me about yourself.
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Q1. About technical
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Q1. About HR related
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Q1. About myself, tell me your self
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Aptitude test was similar to Management Exams/ CAT.

Q1. What do you know about Project Management? What is CPM & PERT?
Ans. 
Project Management involves planning, organizing, and overseeing the completion of a project within specific constraints.
• CPM stands for Critical Path Method, a project management technique used to determine the longest sequence of dependent tasks and the shortest time needed to complete a project.

• PERT stands for Program Evaluation and Review Technique, a project management tool used to analyze and represent the tasks i...read more
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Q1. Tell me about yourself?
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Q2. Why do you want to change the job?
Ans. 
Seeking new challenges and growth opportunities in a dynamic work environment.
• Looking for career advancement

• Seeking new challenges and responsibilities

• Interested in working in a different industry or with a different company

• Want to learn new skills and gain diverse experience
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Q3. Tell me a case, which you have handled operation of shipments & challenges?
Ans. 
Handled a case involving shipment delays due to customs issues and coordinated with various stakeholders to resolve the challenges.
• Coordinated with customs officials to understand the root cause of delays

• Worked closely with the logistics team to expedite the shipment process

• Communicated regularly with the client to provide updates and manage expectations
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Questions related to export import operations

Q1. Technical round and HR related ,strength,experience
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