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Interface.ai Technical Support Engineer Interview Questions and Answers

Updated 13 Jan 2023

Interface.ai Technical Support Engineer Interview Experiences

1 interview found

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
4-6 weeks
Result
Not Selected

I applied via Recruitment Consulltant and was interviewed in Dec 2022. There were 7 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Cunsultancy 

(1 Question)

  • Q1. About you and past experience
Round 3 - Technical 

(1 Question)

  • Q1. Technical Round by TL
Round 4 - Behavioral 

(1 Question)

  • Q1. Past experience and Technical issue discussed related to company
Round 5 - Behavioral 

(1 Question)

  • Q1. Pure Technical round- :)
Round 6 - Behavioral 

(1 Question)

  • Q1. Past experience and working culture
Round 7 - HR 

(1 Question)

  • Q1. Salary discussion ==== Prior already discussed

Interview Preparation Tips

Interview preparation tips for other job seekers - When salary expectation is discussed earlier then no need to do negotiation after all technical stuff. Please don't waist your and candidate times.

At last after all technical and all round they will say we don't budget at much for this position.

:(=========:(

Top trending discussions

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Interview Tips & Stories
6d (edited)
a team lead
Why are women still asked such personal questions in interview?
I recently went for an interview… and honestly, m still trying to process what just happened. Instead of being asked about my skills, experience, or how I could add value to the company… the questions took a totally unexpected turn. The interviewer started asking things like When are you getting married? Are you engaged? And m sure, if I had said I was married, the next question would’ve been How long have you been married? What does my personal life have to do with the job m applying for? This is where I felt the gender discrimination hit hard. These types of questions are so casually thrown at women during interviews but are they ever asked to men? No one asks male candidates if they’re planning a wedding or how old their kids are. So why is it okay to ask women? Can we please stop normalising this kind of behaviour in interviews? Our careers shouldn’t be judged by our relationship status. Period.
Got a question about Interface.ai?
Ask anonymously on communities.

Interview questions from similar companies

I applied via Approached by Company and was interviewed before Jun 2021. There were 2 interview rounds.

Round 1 - System test 

(1 Question)

  • Q1. Advantage and disadvantage of framework.
  • Ans. 

    Frameworks provide structure and pre-built components for software development, but can also limit flexibility and require learning curve.

    • Advantage: Provides structure and pre-built components for faster development

    • Advantage: Can improve code quality and maintainability

    • Disadvantage: Can limit flexibility and customization

    • Disadvantage: Requires learning curve and potential dependency issues

    • Example: ReactJS provides a fr...

  • Answered by AI
Round 2 - Technical 

(1 Question)

  • Q1. What is Oops? Advantage and disadvantage
  • Ans. 

    Oops stands for Object-Oriented Programming. It is a programming paradigm that uses objects to represent real-world entities.

    • Advantages: code reusability, modularity, encapsulation, inheritance, polymorphism

    • Disadvantages: complexity, steep learning curve, performance overhead

    • Example: creating a class 'Car' with properties like 'make', 'model', and 'year', and methods like 'start_engine' and 'stop_engine'

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare basics in server side and client side coding

Skills evaluated in this interview

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I appeared for an interview before Sep 2020.

Round 1 - Face to Face 

(1 Question)

Round duration - 50 minutes
Round difficulty - Easy

This was a Data Structural round.

  • Q1. 

    Distinct Islands Problem Statement

    Given a two-dimensional array/list consisting of integers 0s and 1s, where 1 represents land and 0 represents water, determine the number of distinct islands. A group of...

  • Ans. 

    Count the number of distinct islands in a 2D array of 0s and 1s.

    • Identify islands by performing depth-first search (DFS) on the grid

    • Use a set to store the shape of each island and check for duplicates

    • Consider translations to determine distinct islands

  • Answered by AI
Round 2 - Face to Face 

(1 Question)

Round duration - 50 minutes
Round difficulty - Easy

This was a Data Structural round.

  • Q1. 

    Word Wrap Problem Statement

    You are tasked with arranging 'N' words of varying lengths such that each line contains at most 'M' characters, with each word separated by a space. The challenge is to minimiz...

  • Ans. 

    The goal is to minimize the total cost of arranging 'N' words on each line with a maximum character limit 'M'.

    • Calculate the cost of each line as the cube of extra space characters needed to reach 'M'.

    • Minimize the total cost by arranging words to fit within the character limit on each line.

    • Ensure each word appears fully on one line without breaking across lines.

  • Answered by AI
Round 3 - Face to Face 

(1 Question)

Round duration - 60 minutes
Round difficulty - Easy

This was a System Design round.

  • Q1. Can you design a system similar to Red Bus that can handle bookings and onboard both vendors and customers to the platform?
  • Ans. 

    Design a system similar to Red Bus for handling bookings and onboarding vendors and customers.

    • Implement a user-friendly interface for customers to search and book tickets

    • Create a vendor portal for vendors to manage their offerings and availability

    • Include payment gateway integration for secure transactions

    • Develop a robust backend system for managing bookings, cancellations, and refunds

    • Utilize a database to store user in...

  • Answered by AI
Round 4 - Face to Face 

Round duration - 50 minutes
Round difficulty - Easy

This was a System Design round

Round 5 - Face to Face 

Round duration - 50 minutes
Round difficulty - Easy

This was an HR round.

Interview Preparation Tips

Professional and academic backgroundI completed Computer Science Engineering from Indian Institute of Technology Roorkee. Microsoft interview preparation:Topics to prepare for the interview - Graphs, Dynamic Programming, Arrays, LinkedList, stringsTime required to prepare for the interview - 1 monthInterview preparation tips for other job seekers

Tip 1 : Practice as much as you can.
Tip 2 : Prepare for company, not in general.
Tip 3 : Your past work should be objective and your contribution should be very clear

Application resume tips for other job seekers

Tip 1 : Keep only relevant things for the job you are applying.
Tip 2 : Minimal data with measurable contribution and effect.

Final outcome of the interviewSelected

Skills evaluated in this interview

I appeared for an interview in May 2017.

Interview Questionnaire 

17 Questions

  • Q1. What is angular js
  • Ans. 

    AngularJS is a JavaScript framework for building dynamic web applications.

    • AngularJS is a client-side MVC framework.

    • It allows developers to build single-page applications.

    • It extends HTML with new attributes and tags.

    • AngularJS uses two-way data binding to automatically synchronize data between the model and the view.

    • It provides dependency injection and modularization features.

    • Some popular examples of websites built with ...

  • Answered by AI
  • Q2. What is directive
  • Ans. 

    A directive is a programming construct that provides instructions to a compiler or interpreter.

    • Directives are used to control the behavior of a program or to provide additional information to the compiler or interpreter.

    • They are typically written as special comments or statements in the code.

    • Examples of directives include #include in C/C++ to include header files, #pragma to control compiler-specific behavior, and #def...

  • Answered by AI
  • Q3. What is factory
  • Ans. 

    A factory is a design pattern that provides an interface for creating objects of a certain class.

    • A factory encapsulates the object creation logic and hides it from the client.

    • It allows the client to create objects without knowing the specific class or implementation details.

    • Factories can be used to create different types of objects based on certain conditions or parameters.

    • They promote loose coupling and flexibility in...

  • Answered by AI
  • Q4. What is services
  • Ans. 

    Services are software components that perform specific tasks or provide functionality to other software applications.

    • Services are self-contained and independent modules that can be accessed by other software components.

    • They can be used to handle business logic, data processing, communication with external systems, etc.

    • Examples of services include web services, microservices, RESTful APIs, and cloud services.

    • Services ca...

  • Answered by AI
  • Q5. What is the difference between factory and service
  • Ans. 

    A factory is responsible for creating and managing objects, while a service is responsible for providing specific functionality or performing tasks.

    • A factory is used to create and initialize objects, often based on certain parameters or configurations.

    • A service is a component that provides specific functionality or performs tasks for other components or systems.

    • Factories are commonly used in object-oriented programming...

  • Answered by AI
  • Q6. Write a program to sort
  • Ans. 

    A program to sort an array of strings.

    • Use a sorting algorithm like bubble sort, insertion sort, or quicksort.

    • Compare strings using a comparison function.

    • Implement the sorting algorithm in a function that takes the array as input and modifies it in place.

  • Answered by AI
  • Q7. Write a program to display words separated by space
  • Ans. 

    This program displays words separated by spaces.

    • Use an array of strings to store the words.

    • Iterate through the array and print each word followed by a space.

    • Exclude the space after the last word.

  • Answered by AI
  • Q8. What is provider
  • Ans. 

    A provider is a software component or service that supplies data, functionality, or resources to other software applications.

    • A provider is responsible for delivering data, services, or resources to other software components or applications.

    • Providers can be APIs, libraries, frameworks, or any other software component that offers functionality to other software.

    • Examples of providers include database management systems, c...

  • Answered by AI
  • Q9. What is$watch and $ digest
  • Ans. 

    The $watch and $digest are two important concepts in AngularJS for data binding and updating the view.

    • $watch is a function in AngularJS that allows you to watch for changes in a specific variable or expression.

    • $digest is a function in AngularJS that triggers a process called the digest cycle, which updates the bindings and synchronizes the model and view.

    • The $watch function takes two parameters: the variable or express...

  • Answered by AI
  • Q10. What is ng-repeat
  • Ans. 

    ng-repeat is a directive in AngularJS used to repeat HTML elements for each item in an array.

    • ng-repeat is used to create a loop in AngularJS

    • It is commonly used to display a list of items from an array

    • The directive is placed on an HTML element and uses the 'item in array' syntax

    • It can also be used with filters and sorting

    • Example:

    • {{ item }}
  • Answered by AI
  • Q11. How to get value from ng-getValue=""
  • Ans. 

    ng-getValue is not a standard attribute in Angular. It may be a custom directive or a typo.

    • Check if ng-getValue is a custom directive or attribute in your Angular application

    • Verify if it is being used correctly in the HTML template

    • If it is a typo, correct it to the appropriate attribute or directive

  • Answered by AI
  • Q12. How do you develop CSS without using bootstrap
  • Ans. 

    Developing CSS without using bootstrap involves writing custom CSS code to style web pages.

    • Write CSS code to define styles for HTML elements

    • Use CSS selectors to target specific elements

    • Apply CSS properties to modify the appearance of elements

    • Create media queries for responsive design

    • Implement CSS animations and transitions

    • Optimize CSS code for performance

  • Answered by AI
  • Q13. What is CDN
  • Ans. 

    CDN stands for Content Delivery Network. It is a distributed network of servers that deliver web content to users based on their geographic location.

    • CDN improves website performance by reducing latency and increasing page load speed.

    • CDN caches content in multiple locations, allowing users to access it from a server closest to them.

    • CDN can handle high traffic loads and distribute it across multiple servers.

    • Popular CDN p...

  • Answered by AI
  • Q14. How do you display different color in atable using css for odd even rows
  • Ans. 

    To display different colors in a table using CSS for odd and even rows, you can use the :nth-child() selector.

    • Use the :nth-child(odd) selector to target odd rows and apply a specific color using the background-color property.

    • Use the :nth-child(even) selector to target even rows and apply a different color using the background-color property.

    • For example, you can use CSS code like this: tr:nth-child(odd) { background-c...

  • Answered by AI
  • Q15. How do you develop CSS for different devices
  • Ans. 

    To develop CSS for different devices, use media queries, responsive design principles, and testing on various devices.

    • Use media queries to apply different CSS styles based on the device's screen size

    • Follow responsive design principles to ensure the layout adapts to different devices

    • Test the CSS on various devices to ensure compatibility and responsiveness

  • Answered by AI
  • Q16. What is $ rootscope
  • Ans. 

    The $rootscope is a service in AngularJS that provides a global scope for sharing data between controllers.

    • It is a part of the AngularJS framework.

    • It is used to share data between controllers.

    • It is a singleton object accessible throughout the application.

    • It can be used to broadcast and listen to events.

  • Answered by AI
  • Q17. What is jquery
  • Ans. 

    jQuery is a fast, small, and feature-rich JavaScript library that simplifies HTML document traversal and manipulation, event handling, and animation.

    • jQuery is a JavaScript library.

    • It simplifies HTML document traversal and manipulation.

    • It provides easy event handling and animation.

    • jQuery is fast, small, and feature-rich.

  • Answered by AI

Interview Preparation Tips

Skills: angular JS, Java Programming, css, Javascript

Skills evaluated in this interview

I applied via Campus Placement

Interview Questionnaire 

2 Questions

  • Q1. You have a Binary tree having numbers>=0 and a numeber N. Print all downwards paths from any node having the sum of elements equal to N
  • Ans. 

    Print all downward paths from any node in a binary tree with sum of elements equal to N.

    • Traverse the binary tree and keep track of the sum of elements in the path from root to current node.

    • If the sum equals N, print the path from root to current node.

    • Recursively traverse the left and right subtrees with updated sum.

    • Use a stack to keep track of the current path being traversed.

    • Example: Binary tree with root 1, left chil...

  • Answered by AI
  • Q2. You have a cuboid (m*n*p) each block of the cuboid is having a metallic ball. Now we are passing X-ray from front face and getting a bool matrix1 of m*p the elements are set if there is a black spot.(as...
  • Ans. 

    Yes, it is possible to get the accurate result from the given data.

    • The coordinates (i,j,k) where metallic balls are present can be determined by finding the set elements in both matrix1 and matrix2.

    • Additional data is not required as the given data is sufficient to determine the coordinates.

    • The coordinates can be obtained by iterating through the elements of matrix1 and matrix2 and checking for set elements.

  • Answered by AI

Interview Preparation Tips

Round: Test
Experience: Output questions
Tips: focus on basics
Duration: 30 minutes
Total Questions: 15

Round: Test
Experience: Two coding problems in one hour,on Cocobues.com

1. Given two arrays of numbers. The numbers are from 0-9 you have two maximize the first array by using the elements from the second array.
the elements can be used only once.
e.g. arr1[]={5,2,3,6,7};
arr2[]={9,2,8,4,5};
You should output the modified arr1 as {9,8,5,6,7}

2.Given a matrix of characters and a word.
you have to count the number of occurences of that word in that matrix. you can move to any of the eight valid directions from current position.
e.g. word="HELLO";
matrix[][5]={ {'H','E','L','L','O'},
{'E','H','E','A','B'},
{'L','L','O','C','D'}};
output should be : 5

Tips: DO AS MUCH AS PRACTICE
Duration: 60 minutes
Total Questions: 2

Round: Test
Experience: One Coding question was given to all the students ,You have to code and explain it.
You are given an string as input which represents a path. You have to normalize that path inplace(NO EXTRA SPACE).
e.g.
input : "\a\b\c\..\..\file.txt"
output: "\a\file.txt"
Hint: Double dot(..) means you have to skip the previous parent.
It was on paper.
Duration: 40 minutes
Total Questions: 1

Round: Technical Interview
Experience: The interviewer was very nice that was an amazing experience.
Tips: Be confident and relaxed.

Round: HR Interview
Experience: Again the interviewer was very nice. Firstly he asked me what i have done in technical till that time.
After the interview was over he looks impressed.
Tips: Don't see what others are doing . Take your time and try to short out the correct solution.

General Tips: Do coding as much as you can
Skills: Algorithm, Coding Skills And Knowledge On Data Structures
Duration: 2
College Name: NIT Bhopal
Motivation: It comes to our institute, and the name Microsoft is sufficient for motivation.
Funny Moments: The journey to Microsoft IDC Hydrabad was very beautiful.

Skills evaluated in this interview

Interview Questionnaire 

2 Questions

  • Q1. Write the backend server code for a tic tac toe game
  • Ans. 

    Backend server code for a tic tac toe game

    • Create a RESTful API using a framework like Express.js

    • Implement game logic to check for winning conditions

    • Use a database to store game state and user information

    • Handle user authentication and authorization

    • Implement real-time updates using WebSockets

  • Answered by AI
  • Q2. Write a program to store a tree on a file. Also write code to reconstruct the tree from that file. Think of efficient techniques
  • Ans. 

    Program to store and reconstruct a tree from a file with efficient techniques.

    • Use a recursive approach to traverse the tree and write each node to the file

    • Include information about the node's parent and children in the file

    • Use a unique identifier for each node to reconstruct the tree from the file

    • Use a data structure like a hash table to store the nodes and their identifiers for efficient reconstruction

  • Answered by AI

Interview Preparation Tips

Round: Test
Experience: All types of C/C++ Aptitude and I/O questions were asked.
Was not a very easy round.
Tips: Prepare from -----/ and -----/
I had done everything in these 2 links.
Other than that, you can prepare from "Test your C Skills" by Yeshwant Kanetkar. PDF available online.
Duration: 30 minutes
Total Questions: 40-50

Round: Test
Experience: Two coding questions were asked. It was hosted on CoCubes website.
Questions were pretty basic.
First one was ad-hoc, requiring to count the number of set bits of a number.
Second one was the standard, minimum cost path DP problem.
Tips: Prepare from geeksforgeeks, careercup and ambitionbox.
If you know competitive programming, you should not have much of a problem.
Duration: 90 minutes
Total Questions: 2

Round: Test
Experience: Had to write code on paper. 2 questions.
First one was to rotate a matrix by 90 degrees. Pretty standard question.
Second one was to remove all negative elements in an array to the right end. Do it without extra memory.
Tips: Apart from correctness of solution, they check for code quality. Code written must be clean, indented and with properly named variables and functions.
Keep communicating your ideas to the people who will be supervising the test. They will understand your thought process that way.
Duration: 60 minutes
Total Questions: 2

Round: Technical Interview
Experience: Wrote the class in JAVA. Explained the methods, and optimized them. Variables were named properly.
Also generalized the class for an nxn matrix tic-tac-toe game.
Interviewer was very friendly. Wrote the code on paper.
Tips: Prepare on class design beforehand. They are quite likely to ask you questions on OOP.
Write clean code.

Round: Technical Interview
Experience: Just had to write the functions. Wrote code in C++.
The interviewer tested me on edge cases. Asked me to prepare test cases.
Tips: Make sure your code is ready to tackle those dirty edge cases.
Knowing standard library functions is beneficial. Make sure you learn some important ones. They can come in handy.
Write clean code. You can choose any language you are comfortable in.

General Tips: Stay calm. Prepare well.
Focus on the data structures that Microsoft usually asks about.
Skill Tips: A good internship helps in the process. I had interned at Google, so I got selected relatively easily as compared to other candidates. Make sure your resume is as impressive as you can make it.
Stay calm in the rounds. That way you can think better.
Communicate with the company officials. They will know you and your thought process that way.
Don't stay quiet in the interview rounds. If you have doubts, ask them. I had made this mistake when they came for internships and did not get selected because I didn't clear my doubts. The interview should be ideally like a discussion, where you present your thoughts and ideas, clear your doubts, and come up with a solution.
Skills: Resume, Communication, Analytical Skills, Algorithmic Approach To Problem Solving, Coding Skills And Knowledge On Data Structures
College Name: NIT Surathkal
Motivation: It is one of the biggest tech giants in the world. I definitely wanted to be a part of it.
Funny Moments: Since I had only 2 interviews, while others had 5, I came out so early that they thought I was rejected.
They later discovered, they were wrong.

Skills evaluated in this interview

Interview Preparation Tips

Round: Technical Interview
Experience: Technical Interview involved two questions, was asked to write code for the given tasks, which the interviewer would then "execute" manually to check it.
Was asked to go in detail on how the computer handles the program at a low level (like displaying the stack state after each call to a recursive function). Apart from that, I was questioned on some C fundamentals, namely memory allocation and segmentation faults.

Skills:
College Name: NIT Surathkal
Are these interview questions helpful?

I applied via Campus Placement

Interview Questionnaire 

2 Questions

  • Q1. Given a string of unknown length, what is a good approach to find n-k th element from last
  • Ans. 

    To find n-k th element from last in a string of unknown length

    • Traverse the string to find its length

    • Calculate the position of n-k th element from last

    • Traverse the string again to find the element at calculated position

  • Answered by AI
  • Q2. Given an array of strings, count the number of unique occurrences
  • Ans. 

    Count the number of unique occurrences in an array of strings.

    • Create a hash table to store the count of each string occurrence.

    • Iterate through the array and update the count in the hash table.

    • Count the number of unique occurrences by counting the number of keys in the hash table.

  • Answered by AI

Interview Preparation Tips

Round: Resume Shortlist
Experience: They checked my CGPA and my projects worked on. They also looked at previous internship I have done
Tips: Focus on CGPA and projects done. Also mention internship experience.

Round: Test
Experience: Easier questions and good amount of time to think.
Tips: Careful with IDE.
Duration: 60min minutes
Total Questions: 2

Round: Group Discussion
Experience: Enough time to think,solve. Questions were easy and only tested basic understanding of ds and algos.
Tips: Think well. They do not expect complete optimal solution. Discuss your ideas with members there

Round: Technical Interview
Tips: They do not expect optimal solution. they want to know thought process

General Tips: Be thorough in course work being done at present.
Revise the projects you have done in your semester
Skills: Data Structures, Algorithms, Probability theory, Basics of Machine Learning
Duration: 2 months
College Name: IIT Madras
Motivation: Microsoft !

Skills evaluated in this interview

I applied via Campus Placement

Interview Preparation Tips

Round: Test
Experience: objective test basically consists of programs written in diff languages like c,java and we need to give output of such programs.
programming section consisted of 2 questions which dealt with data structures,it was pretty much simple to code them.
Tips: command on data structures and algorithms is helpful.
Duration: 90minutes minutes
Total Questions: 15+2

Round: Group fly
Experience: A question (again based on algorithm) was given to a group of 6-8 people.Though it is named as "group fly" it is supposed to be solved individually.
Tips: again dsa is helpful

Round: Technical Interview
Experience: A couple of questions based on algorithms are asked by the interviewers.Even if we cannot solve them fully,your approach
to the question is what actually matters.

General Tips: Be confident about what you are telling
Skills: Data structures and algorithms
Duration: 2
College Name: IIT Madras
Motivation: Reputed company
Get exposed to corporate world

I appeared for an interview before Jun 2016.

Interview Questionnaire 

2 Questions

  • Q1. Questions on Network Server, Domains and IP addresses
  • Q2. Generic question about my past working experience and Who Am I and Why Should I be part off the Organization.

Interview Preparation Tips

Round: Technical Interview
Experience: The interviewer tried to have an overview of my understanding about different segment and the overall knowledge that I have acquired from my past experience working in HCL as a Service Desk Analyst.
Tips: Always be crisp, specific and close ended to the question rather than stretching it, as then it might lead to fall in your own Open ended trap leading to more in depth question being probed by the Person interviewing and taking you way closer to Rejection

Round: HR Interview
Experience: The interviewer asked left and right of the recent happening and the inner growth as a Person in Me from my last working experience. The negative that i tend to still hold and what has been done to overcome it.
Tips: Believe in Yourself of what you are and what you can be to yourslef and for the Organization will mark you separate from the rest of the crowd. As more than right and impressive answers they look for how you are able to Express the actual You.

Skills: Interpersonal skills, Social Skills, Team Working Ability

Interface.ai Interview FAQs

How many rounds are there in Interface.ai Technical Support Engineer interview?
Interface.ai interview process usually has 7 rounds. The most common rounds in the Interface.ai interview process are Behavioral, Resume Shortlist and Technical.
How to prepare for Interface.ai Technical Support Engineer interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Interface.ai. The most common topics and skills that interviewers at Interface.ai expect are AWS, Backend, CRM, Debugging and IT Operations Management.

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Overall Interview Experience Rating

3/5

based on 2 interview experiences

Difficulty level

Moderate 100%

Duration

4-6 weeks 100%
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