Installco Wify Technology Customer Service Executive Interview Questions and Answers

Q1. Soft skills test
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Irate customer wanted a refund, write an email saying we do not have refund policy.

Q1. Tell me Something about Yourself? I think this is very simple question and everyone master's in this question
Ans. You are from different background like BCA, Btech why did you join Sales? In here you will get an idea about you are selected or not
Answered by Yashraj Sharma
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Q2. What is the difference between sales and Marketing? Be prepared first understand which profile you applied and see others interview for same profile.
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Q3. If you not achieve your target within a time then how would you handle it? In here interview check your presence of mind.
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Q4. What is your Strength? Only talk about your strength only don't copy others strength because this question decide what was the other question interview will be asked.
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Q5. What is your Weekness? If you have any Weekness then show that and also show how would you tackle it.
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Q6. Where would you see yourself after 5 years? Here the interview know about your dream because everyone have dream like Some wants to become a Programmer.
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Q7. Do you have any questions? In here you can ask something like your job profile how others people work.
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It was a basic 1-hour computer-based Aptitude test containing basic Maths and English.

Q1. Basic screening call having basic questions related to the position you have applied for.
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Q1. 20-25 Minute One on one meeting with the interviewer
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Q1. Just share the samples or links of your previous work.
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Q1. Final Round with the head of the department.
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Q1. Why should we hire you?
Ans. 
I am the ideal candidate for the HR Intern position because of my strong interpersonal skills, knowledge of HR practices, and passion for helping others succeed.
• I have excellent communication and listening skills, which are essential for effectively interacting with employees and resolving conflicts.

• I am well-versed in HR policies and procedures, including recruitment, onboarding, and employee relations.

• I am highly org...read more
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Q2. Why should we hire you
Ans. 
I am a highly motivated and dedicated individual with a strong passion for HR. I possess the necessary skills and knowledge to contribute effectively to your organization.
• I have completed relevant coursework in HR and have a solid understanding of HR principles and practices.

• I have excellent communication and interpersonal skills, which are essential for building relationships with employees and resolving conflicts.

• I a...read more
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Q3. What do you consider your greatest weaknesses
Ans. 
I tend to be overly critical of my own work.
• I have high standards for myself and always strive for perfection.

• I often spend too much time reviewing and revising my work to ensure it meets my own expectations.

• For example, when working on a project, I may spend extra hours double-checking every detail to make sure it is error-free.
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Q4. How would your peers/colleagues describe you
Ans. 
My peers would describe me as a reliable and supportive team player who is always willing to lend a helping hand.
• Reliable and dependable

• Supportive and helpful

• Team player

• Willing to assist others
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Q5. What steps do you take when making decisions
Ans. 
I consider all relevant information, analyze the options, and make a decision based on logical reasoning and consideration of potential outcomes.
• Gather all relevant information

• Analyze the options and potential outcomes

• Consider the impact on stakeholders

• Use logical reasoning and critical thinking

• Seek input from others if necessary

• Make a decision based on the best available information
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