Inspirisys Solution Interview Questions, Process, and Tips

Troubleshooting options for internet connectivity issues.

• Check if other devices are able to connect to the internet

• Restart the router/modem

• Check if the Ethernet cable is properly connected

• Check if the Wi-Fi password is correct

• Check if the DNS settings are correct

• Run network troubleshooter

• Disable and re-enable network adapter

• Check for any software or firewall blocking internet access

Service tickets are requests for a change or new service, while incident tickets are requests for help with an existing service.

• Service tickets are proactive and planned, while incident tickets are reactive and unplanned.

• Service tickets are often initiated by the IT department, while incident tickets are initiated by end-users.

• Examples of service tickets include requests for new software or hardware, while examples of ...read more

SLA priorities include critical, high, medium, and low.

• Critical priority is for issues that require immediate attention and resolution.

• High priority is for issues that are important but not as urgent as critical issues.

• Medium priority is for issues that are important but can wait for a little while.

• Low priority is for issues that are not urgent and can be resolved at a later time.

• SLA priorities are usually defined in t...read more

A proxy server acts as an intermediary between clients and servers, providing security, anonymity, and caching benefits.

• Proxy servers can be used to filter web content, blocking access to certain websites or types of content.

• They can also improve network performance by caching frequently accessed resources, reducing the need for clients to request them from the server.

• Proxy servers can provide anonymity by masking the ...read more

On an average, I resolve around 20-25 tickets per day.

• I prioritize tickets based on their urgency and impact on business operations.

• I ensure timely resolution of tickets while maintaining quality.

• I also focus on identifying the root cause of the issue to prevent future occurrences.

• Examples: Resolving issues related to software installation, network connectivity, printer configuration, etc.

CORS stands for Cross-Origin Resource Sharing, a mechanism that allows resources on a web page to be requested from another domain outside the domain from which the resource originated.

• CORS is a security feature implemented by browsers to prevent cross-origin requests, which can be a security risk.

• It involves the browser and the server communicating to determine if the request is allowed.

• CORS headers like Access-Contro...read more

I plan to stay at least 5 years, as I am looking for long-term growth and stability in my career.

• I am committed to contributing to the company's success for the long term

• I value stability and growth opportunities in my career

• I believe in building strong relationships with colleagues and clients over time

Seeking new challenges and opportunities for growth in a senior role.

• Looking for more responsibilities and leadership opportunities

• Interested in working on larger and more complex projects

• Seeking a new environment to learn and grow professionally

I have over 10 years of experience in sales, with a proven track record of exceeding targets and leading successful teams.

• Managed a team of sales representatives and consistently exceeded quarterly sales targets

• Developed and implemented strategic sales plans to drive revenue growth

• Built strong relationships with key clients and stakeholders to ensure customer satisfaction

• Utilized CRM software to track sales performance

I have strong technical skills in CRM systems, data analysis, and Microsoft Office.

• Proficient in using CRM systems such as Salesforce and HubSpot

• Skilled in data analysis using Excel and SQL

• Advanced knowledge of Microsoft Office suite including Word, Excel, and PowerPoint

I have a strong technical background with a degree in Computer Science and experience in software development.

• Degree in Computer Science

• Experience in software development

• Proficient in programming languages such as Java and Python