INGENIO Technologies Technical Support Engineer Interview Questions and Answers

I have 3 years of experience in customer support roles, handling inquiries, resolving issues, and providing excellent service.

• 3 years of experience in customer support roles

• Handled inquiries and resolved issues

• Provided excellent customer service

I am currently working as a Technical Support Engineer.

• I provide technical assistance and support to customers.

• I troubleshoot and resolve hardware and software issues.

• I communicate with customers via phone, email, or chat to understand and address their concerns.

• I document and track customer issues and resolutions.

• I collaborate with other teams to escalate and resolve complex problems.

• I continuously update my technical...read more

I come from a close-knit family with diverse backgrounds and interests.

• My parents are both educators and have instilled in me a love for learning and problem-solving.

• I have two siblings, one older and one younger, who have always been my biggest supporters.

• We enjoy spending quality time together, whether it's going on family vacations or simply having dinner and sharing stories.

• My family has always encouraged me to pur...read more

SQL joins are used to combine data from two or more tables based on a related column between them.

• Inner join returns only the matching rows from both tables

• Left join returns all rows from the left table and matching rows from the right table

• Right join returns all rows from the right table and matching rows from the left table

• Full outer join returns all rows from both tables

• Cross join returns the Cartesian product of bo

Drop and truncate are SQL commands used to delete data from a table, but with some differences.

• DROP command removes the entire table and its data while TRUNCATE command removes only the data from the table

• DROP command cannot be rolled back while TRUNCATE command can be rolled back

• DROP command is faster than TRUNCATE command

• DROP command requires DROP privilege while TRUNCATE command requires DELETE privilege

I have 5 years of experience in customer support roles.

• I have worked in customer support for 5 years.

• I have experience handling customer queries and complaints.

• I have developed strong communication and problem-solving skills in my 5 years of experience.