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Informatica Customer Success Manager Interview Questions and Answers
Informatica Customer Success Manager Interview Experiences
1 interview found
I applied via Referral and was interviewed in Mar 2024. There was 1 interview round.
(2 Questions)
- Q1. How do you segment your customers
- Ans.
Segment customers based on their needs, behavior, and demographics.
Segment based on customer needs and pain points
Segment based on customer behavior and usage patterns
Segment based on demographics such as age, location, industry, etc.
- Q2. How do you get issues resolved for the customer
- Ans.
I prioritize the issue based on severity, communicate with relevant teams, and provide regular updates to the customer.
Prioritize issues based on severity to ensure critical issues are resolved first
Communicate effectively with relevant teams to address the issue promptly
Provide regular updates to the customer on the progress of issue resolution
Interview Preparation Tips
Interview questions from similar companies
I applied via Recruitment Consulltant and was interviewed in Mar 2024. There was 1 interview round.
(1 Question)
- Q1. Tell me about your experience of upsell cross sell
Interview Preparation Tips
Selected
I applied via Naukri.com and was interviewed before May 2022. There were 4 interview rounds.
(1 Question)
- Q1. General information about you amd your profile
(1 Question)
- Q1. Indepth analysis on work experience and knowledge
(1 Question)
- Q1. Knowledge check about the company and process
Krishna Darshan
I was interviewed before Feb 2021.
(3 Questions)
- Q1. HR filters the candidates based on communication skill and knowledge, with "Tell me something unique about you" or Why Adobe should hire you?, kind of basic questions
- Ans. I do deep research about the a/c before i face the customer and that has been contributing positively to the end results.
- Q2. Describe your every work day
- Q3. Describe a situation when yo were able display your integrity in your project at hand. Customers financial detals can be missused if integrity is quesionable. Customer inadverdantly shared her credit card ...
Interview Preparation Tips
- Customer success
- Role of Customer sucess
- Interview questions for Customer
I applied via Company Website and was interviewed before Apr 2021. There was 1 interview round.
(1 Question)
- Q1. Round was with the HR
Interview Preparation Tips
Enjoying my work every single day ..
Customer Success Engineer Interview Questions & Answers
Dassault Systemes
Anonymous
posted on 11 Mar 2024
I applied via LinkedIn and was interviewed in Feb 2024. There was 1 interview round.
(1 Question)
- Q1. The question asked based on you resume and your prior experience
Interview Preparation Tips
I applied via Recruitment Consulltant and was interviewed in Mar 2024. There was 1 interview round.
(1 Question)
- Q1. Tell me about your experience of upsell cross sell
Interview Preparation Tips
Selected
I applied via Naukri.com and was interviewed before May 2022. There were 4 interview rounds.
(1 Question)
- Q1. General information about you amd your profile
(1 Question)
- Q1. Indepth analysis on work experience and knowledge
(1 Question)
- Q1. Knowledge check about the company and process
I was interviewed before Feb 2021.
(3 Questions)
- Q1. HR filters the candidates based on communication skill and knowledge, with "Tell me something unique about you" or Why Adobe should hire you?, kind of basic questions
- Ans. I do deep research about the a/c before i face the customer and that has been contributing positively to the end results.
- Q2. Describe your every work day
- Q3. Describe a situation when yo were able display your integrity in your project at hand. Customers financial detals can be missused if integrity is quesionable. Customer inadverdantly shared her credit card ...
Interview Preparation Tips
- Customer success
- Role of Customer sucess
- Interview questions for Customer
I applied via Company Website and was interviewed before Apr 2021. There was 1 interview round.
(1 Question)
- Q1. Round was with the HR
Interview Preparation Tips
Enjoying my work every single day ..
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Informatica Customer Success Manager Interview Process
based on 1 interview
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Informatica Customer Success Manager Reviews and Ratings
based on 2 reviews
Rating in categories
|
Software Engineer
176
salaries
|  ₹9 L/yr - ₹30 L/yr |
|
Senior Software Engineer
150
salaries
| ₹10 L/yr - ₹40 L/yr |
|
Associate Software Engineer
70
salaries
| ₹6 L/yr - ₹16.8 L/yr |
|
Lead Software Engineer
59
salaries
| ₹24 L/yr - ₹51 L/yr |
|
Senior QA Engineer
58
salaries
| ₹13 L/yr - ₹26 L/yr |
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