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To install a printer, connect it to the computer and install the necessary drivers.
Connect the printer to the computer using a USB cable or over the network
Turn on the printer and make sure it is recognized by the computer
Download and install the printer drivers from the manufacturer's website or use the installation CD that came with the printer
Follow the on-screen instructions to complete the installation process
To check blue screen error, note down the error code displayed on the screen and search for it online.
Note down the error code displayed on the blue screen
Search for the error code online to find the cause and possible solutions
Check the event viewer for any related errors or warnings
Check for any recent hardware or software changes that may have caused the issue
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Desktop support engineers require technical skills, problem-solving abilities, and strong communication to assist users effectively.
Technical Skills: Proficiency in operating systems (e.g., Windows, macOS) and hardware troubleshooting.
Problem-Solving: Ability to diagnose and resolve issues quickly, such as fixing network connectivity problems.
Communication: Strong verbal and written skills to explain technical issues t...
I applied via Recruitment Consultant and was interviewed in Nov 2019. There were 5 interview rounds.
The most comfortable Windows OS for me to work on is Windows 10.
Windows 10 is user-friendly and has a familiar interface.
It offers improved security features compared to previous versions.
Windows 10 provides regular updates and compatibility with modern software.
It has a wide range of hardware and software support.
Windows 10 includes useful features like Cortana and virtual desktops.
posted on 23 Mar 2022
I applied via Approached by Company and was interviewed in Sep 2021. There were 2 interview rounds.
Explanation of DHCP, DNS, OSI model, and difference between OST and PST in Outlook.
DHCP (Dynamic Host Configuration Protocol) assigns IP addresses to devices on a network.
DNS (Domain Name System) translates domain names into IP addresses.
OSI (Open Systems Interconnection) model is a conceptual framework for network communication.
OST (Offline Storage Table) is a file format used by Outlook to store offline copies of ema...
I applied via Naukri.com and was interviewed in Feb 2023. There were 3 interview rounds.
I applied via Company Website and was interviewed in Feb 2022. There were 2 interview rounds.
I am a dedicated Desktop Support Engineer with a passion for technology and a strong background in troubleshooting and customer service.
Over 3 years of experience in IT support, resolving hardware and software issues for end-users.
Proficient in Windows and Mac OS environments, ensuring smooth operation of systems.
Skilled in remote troubleshooting tools, helping users resolve issues quickly and efficiently.
Strong commun...
I admire your commitment to innovation and customer service, and I believe my skills align perfectly with your team's goals.
Your company is known for its excellent customer support, which aligns with my passion for helping users resolve technical issues.
I appreciate your focus on employee development and training, as I am eager to learn and grow in my career.
I am impressed by your innovative approach to technology, and...
posted on 13 Jul 2022
I applied via Naukri.com
POP and IMAP are email protocols used for retrieving emails from a mail server.
POP downloads emails from the server to the local device and deletes them from the server.
IMAP syncs emails between the server and the local device, allowing access to emails from multiple devices.
POP is a one-way communication protocol while IMAP is a two-way communication protocol.
POP is less secure than IMAP as it doesn't support encrypti...
Sharing the troubleshooting steps for resolving Outlook issues
Document the issue and steps taken to troubleshoot
Share the troubleshooting steps with the team or supervisor
Collaborate with other team members to resolve the issue
Provide feedback on the effectiveness of the troubleshooting steps
Continuously update the troubleshooting steps for future reference
Network refers to a group of interconnected devices, while networking refers to the process of connecting these devices.
Network is a noun, while networking is a verb.
Network refers to the physical or logical connections between devices, while networking refers to the process of establishing and maintaining those connections.
Examples of network devices include routers, switches, and servers, while examples of networking...
Switching and routing are two fundamental concepts in computer networking.
Switching is the process of forwarding data packets between devices on the same network.
Routing is the process of forwarding data packets between different networks.
Switches operate at the data link layer of the OSI model, while routers operate at the network layer.
Switches use MAC addresses to forward packets, while routers use IP addresses.
Exam...
posted on 14 Jan 2023
An IP address is a unique identifier assigned to devices on a network. There are two types of IP addresses: IPv4 and IPv6.
IP address stands for Internet Protocol address
It is a numerical label assigned to each device connected to a network
IPv4 addresses are 32-bit and represented in dotted decimal notation (e.g. 192.168.0.1)
IPv6 addresses are 128-bit and represented in hexadecimal notation (e.g. 2001:0db8:85a3:0000:000...
Ping command is a network utility used to test the reachability of a host on an Internet Protocol (IP) network.
Ping sends an ICMP echo request to the target host and waits for a response.
It measures the round-trip time for messages sent from the originating host to a destination computer.
It can also be used to determine the number of hops between two hosts.
Ping is commonly used to troubleshoot network connectivity issu...
Antivirus is a software program designed to prevent, detect, and remove malicious software from a computer system.
Antivirus software scans files and directories for any malware or suspicious patterns.
It uses various techniques like signature-based detection, behavioral analysis, and heuristics to identify and remove viruses.
Some popular antivirus software in the market are Norton, McAfee, Kaspersky, Avast, and AVG.
I appeared for an interview in Aug 2021.
I applied via Naukri.com and was interviewed in Mar 2021. There were 4 interview rounds.
As an Assistant Manager, I have led teams, managed projects, and improved operational efficiency through strategic planning.
Led a team of 10 in a project that increased sales by 20% over six months.
Implemented a new inventory management system that reduced waste by 15%.
Conducted weekly team meetings to enhance communication and address challenges.
Developed training programs for new employees, improving onboarding effic...
based on 1 interview experience
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TCS
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