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IndusInd Bank

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100+ Interview Questions and Answers

Updated 16 Dec 2024
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Q1. You are a DBM officially but taken a charge of a BM in your current branch. Why do you think the bank has not officially promoted you as a BM yet?

Ans.

I believe the bank has not officially promoted me due to a lack of available BM positions.

  • There may not be any open BM positions within the bank at the moment

  • The bank may be restructuring or downsizing, limiting opportunities for promotion

  • I may not have met all the qualifications or requirements for an official BM promotion

  • I may be filling in temporarily as a BM until a permanent replacement is found

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Q2. Tell me the process of deceased claim in without nominee case?

Ans.

Deceased claim process in without nominee case

  • The legal heir needs to submit a claim form along with the death certificate of the account holder

  • The bank will verify the claim and the legal heir's relationship with the deceased

  • If the claim is approved, the funds will be transferred to the legal heir's account

  • If there are multiple legal heirs, the funds will be divided among them as per the succession laws

  • If the legal heir is a minor, a guardian needs to be appointed to receive...read more

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Q3. What is the difference between soiled and mutilated notes?

Ans.

Soiled notes are dirty or stained while mutilated notes are damaged or torn.

  • Soiled notes are still intact and can be used for transactions but may require cleaning.

  • Mutilated notes are no longer usable and need to be replaced by the central bank.

  • Examples of soiled notes include those with ink stains, dirt, or oil marks.

  • Examples of mutilated notes include those with missing corners, holes, or tears.

  • Banks are responsible for sorting and separating soiled and mutilated notes from...read more

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Q4. What are there market or industrial volume and what is your market share, if you are an experienced person.

Ans.

Our market volume is $X and our market share is Y%. As an experienced person, I have contributed to increasing our market share by implementing effective strategies.

  • Our market volume is determined by the total sales revenue of all companies in our industry.

  • Our market share is the percentage of total sales revenue that our company generates.

  • As an experienced person, I have contributed to increasing our market share by implementing effective marketing and sales strategies.

  • For e...read more

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Q5. whats the differnce between term insurance and whole life insurance

Ans.

Term insurance provides coverage for a specific period of time while whole life insurance provides coverage for the entire life of the insured.

  • Term insurance is typically less expensive than whole life insurance.

  • Whole life insurance has a cash value component that builds over time.

  • Term insurance is often used to cover specific financial obligations, such as a mortgage or college tuition.

  • Whole life insurance can be used as an investment vehicle.

  • Term insurance policies can be r...read more

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Q6. 1. Take me through your profile ? 2. What is CIBIL score and it's relevance ? 3. Difference in balance sheet of bank and other companies ? 4. What is capital adequacy ratio and Basel norms ? 5. Financial ratios...

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Ans.

The interview questions cover topics such as profile overview, CIBIL score, balance sheet differences, capital adequacy ratio, Basel norms, financial ratios, and NPA issues in banks.

  • Provide an overview of your profile, highlighting your relevant experience and qualifications.

  • Explain what CIBIL score is and its importance in assessing creditworthiness.

  • Discuss the variations between the balance sheets of banks and other companies.

  • Define capital adequacy ratio and explain its si...read more

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Q7. What is the expected GDP of India?

Ans.

It is not possible to accurately predict the GDP of India.

  • GDP is influenced by various factors such as economic policies, global events, and natural disasters.

  • India's GDP has been fluctuating in recent years due to various factors such as demonetization, GST implementation, and COVID-19 pandemic.

  • The World Bank has projected India's GDP to contract by 9.6% in 2020-21.

  • However, the government has announced various measures to revive the economy and boost GDP growth.

  • Therefore, wh...read more

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Q8. What is the difference between logistic and linear regression?

Ans.

Logistic regression is used for binary classification, while linear regression is used for predicting continuous values.

  • Logistic regression is a classification algorithm, while linear regression is a regression algorithm.

  • Logistic regression uses a logistic function to model the probability of the binary outcome.

  • Linear regression uses a linear function to model the relationship between the independent and dependent variables.

  • Logistic regression predicts discrete outcomes (e.g....read more

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Q9. When you do business, along with business, default will also come in the market. If there is a default, how will you control it and how will you get the default collected?

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Q10. How do you see oil prices impacting the Indian economy?

Ans.

Oil prices impact the Indian economy through various channels.

  • Higher oil prices increase the cost of imported oil, leading to higher fuel prices and transportation costs.

  • This can result in inflationary pressures and reduced consumer spending power.

  • Industries dependent on oil, such as transportation and manufacturing, may face higher production costs.

  • Oil price fluctuations also affect the value of the Indian rupee and the country's trade balance.

  • Lower oil prices can benefit th...read more

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Q11. What is technical verification in clearing?

Ans.

Technical verification in clearing refers to the process of verifying the accuracy and completeness of trade data and ensuring compliance with regulatory requirements.

  • It involves checking trade data against market rules and regulations

  • It ensures that all necessary information is included in the trade data

  • It helps to prevent errors and reduce the risk of trade failures

  • Examples include verifying trade details such as trade date, settlement date, quantity, price, and counterpart...read more

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Q12. What will you do from your end to develop the business in vehicle finance?

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Q13. How much of insurance have you sold in past year and month on month basis

Ans.

I don't have the available data

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    Q14. In how much time can you break even the branch in terms of profit?

    Ans.

    It depends on various factors such as initial investment, market conditions, competition, and growth potential.

    • The break-even point can be calculated by dividing the total fixed costs by the contribution margin per unit.

    • Factors such as pricing strategy, marketing efforts, and operational efficiency can affect the break-even time.

    • It is important to analyze the market demand and competition to estimate the time required to break even.

    • Investing in growth opportunities and expand...read more

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    Q15. What do you see recent developments in banking industry?

    Ans.

    Recent developments in the banking industry include digital banking, fintech partnerships, and increased focus on cybersecurity.

    • Digital banking has become more prevalent, with customers being able to perform transactions and access services online or through mobile apps.

    • Fintech partnerships have emerged, where traditional banks collaborate with technology companies to offer innovative financial products and services.

    • There is a growing emphasis on cybersecurity to protect cust...read more

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    Q16. What do you know about IndusInd Bank and vehicle finance?

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    Q17. What is your opinion about third party product in banking

    Ans.

    Third party products in banking can provide additional services and benefits to customers.

    • Third party products can enhance the range of services offered by a bank.

    • They can provide specialized services that the bank may not have expertise in.

    • Examples of third party products in banking include insurance policies, investment products, and credit cards.

    • These products can help attract and retain customers by offering additional benefits.

    • However, banks need to carefully evaluate an...read more

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    Q18. 6. If end of the day cash is not tallied then what procedure do you apply??

    Ans.

    If end of the day cash is not tallied, the procedure is to investigate the discrepancies and follow the established protocols.

    • Investigate the discrepancies in cash

    • Review the transactions and records

    • Follow the established protocols for resolving discrepancies

    • Consult with supervisors or colleagues if necessary

    • Document the findings and actions taken

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    Q19. How much Life Insurance you able to deliver in a month?

    Ans.

    I am able to deliver an average of 20 Life Insurance policies per month.

    • My sales record shows that I have consistently delivered at least 15 policies per month.

    • I have a strong network of potential clients and I am able to effectively communicate the benefits of Life Insurance.

    • I am always updated with the latest trends and policies in the insurance industry.

    • I am confident that with my skills and experience, I can exceed the expected target of Life Insurance policies per month.

    Add your answer

    Q20. Total size of current Portfolio and experience with various wealth products.How much assets allocation and revenue generation done in earlier organisation.Work on all fee products such as MF ,PMS AND AIF and as...

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    Ans.

    I have experience managing portfolios of various sizes and working with fee products such as MF, PMS, and AIF. I also have knowledge of asset allocation, trade, forex, and customer satisfaction.

    • Managed portfolios of various sizes

    • Experience with fee products such as MF, PMS, and AIF

    • Knowledge of asset allocation

    • Understanding of trade and forex

    • Focus on customer satisfaction

    • Generated revenue through effective asset allocation

    • Implemented strategies to increase customer delight

    • Work...read more

    Add your answer

    Q21. How random forest is different from decision trees?

    Ans.

    Random forest is an ensemble learning method that uses multiple decision trees to improve prediction accuracy.

    • Random forest builds multiple decision trees and combines their predictions to reduce overfitting.

    • Decision trees are prone to overfitting and can be unstable, while random forest is more robust.

    • Random forest can handle missing values and categorical variables better than decision trees.

    • Example: Random forest can be used for predicting customer churn in a telecom compa...read more

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    Q22. What do you understand by PE ratio?

    Ans.

    PE ratio is the ratio of a company's stock price to its earnings per share (EPS).

    • PE ratio helps investors determine if a stock is overvalued or undervalued.

    • A high PE ratio may indicate that a stock is overvalued, while a low PE ratio may indicate that it is undervalued.

    • For example, if a company's stock is trading at $50 per share and its EPS is $5, then its PE ratio is 10.

    • PE ratio can vary across industries and should be compared to other companies in the same industry.

    • It is ...read more

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    Q23. What is the formula of logistic regression?

    Ans.

    The formula of logistic regression is a mathematical equation used to model the relationship between a binary dependent variable and one or more independent variables.

    • The formula is: log(odds) = β0 + β1x1 + β2x2 + ... + βnxn

    • The dependent variable is transformed using the logit function to obtain the log-odds ratio.

    • The independent variables are multiplied by their respective coefficients (β) and summed up with the intercept (β0).

    • The resulting value is then transformed back to ...read more

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    Q24. What is CTS and how it's reduced TAT of clearing

    Ans.

    CTS stands for Cheque Truncation System. It reduces the Turnaround Time (TAT) of clearing cheques.

    • CTS is a system implemented by banks to eliminate the physical movement of cheques during the clearing process.

    • Under CTS, instead of the physical cheque, an electronic image of the cheque is transmitted for clearing.

    • This eliminates the need for physical transportation of cheques between banks, reducing the time taken for clearing.

    • CTS has significantly reduced the TAT of clearing ...read more

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    Q25. what are the charges applicable in ULIPs

    Ans.

    ULIPs have various charges including premium allocation charge, policy administration charge, fund management charge, mortality charge, and surrender charge.

    • Premium allocation charge is deducted from the premium paid by the policyholder and is a percentage of the premium.

    • Policy administration charge is levied for the administrative expenses of the policy.

    • Fund management charge is deducted for managing the investment funds of the ULIP.

    • Mortality charge is the cost of providing ...read more

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    Q26. What is the latest Fed Bank update in US? How will it affect interest rates?

    Ans.

    The latest Fed Bank update in the US is that the Federal Reserve has kept interest rates near zero and will continue to do so until 2023.

    • The Federal Reserve has kept interest rates near zero to support the economy during the pandemic.

    • The Fed has also pledged to continue buying bonds to keep credit flowing.

    • The decision was made during the September 2020 meeting of the Federal Open Market Committee.

    • The Fed's decision is expected to keep borrowing costs low for consumers and bus...read more

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    Q27. Indian market share of the bank which sector it was more growth?

    Ans.

    The bank's Indian market share has seen significant growth in the retail sector.

    • The retail sector has been the primary driver of growth for the bank in the Indian market.

    • The bank has focused on expanding its retail banking services and products to cater to the growing demand.

    • Increased consumer spending and rising middle-class population have contributed to the growth in the retail sector.

    • The bank has successfully captured a larger market share in retail banking compared to ot...read more

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    Q28. What do you think about the interest rates and India's market?

    Ans.

    Interest rates and India's market are closely related and impact each other.

    • Interest rates affect borrowing and lending, which in turn affects investment and economic growth.

    • Higher interest rates can attract foreign investment but can also lead to inflation.

    • Lower interest rates can encourage borrowing and spending but can also lead to currency depreciation.

    • India's market is influenced by global economic trends and domestic policies.

    • The Reserve Bank of India sets interest rate...read more

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    Q29. What would be your strategy for retail branch banking?

    Ans.

    My strategy for retail branch banking would focus on customer experience, digitalization, and community engagement.

    • Invest in digital tools and platforms to enhance customer experience and convenience

    • Train staff to provide personalized and efficient service to customers

    • Engage with the local community through events and partnerships

    • Offer a range of products and services to meet diverse customer needs

    • Regularly gather feedback from customers to improve services

    • Implement cost-effe...read more

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    Q30. How do you measure the accuracy of a model?

    Ans.

    Model accuracy can be measured using metrics such as confusion matrix, ROC curve, and precision-recall curve.

    • Confusion matrix shows true positives, true negatives, false positives, and false negatives.

    • ROC curve plots true positive rate against false positive rate.

    • Precision-recall curve plots precision against recall.

    • Other metrics include accuracy, F1 score, and AUC-ROC.

    • Cross-validation can also be used to evaluate model performance.

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    Q31. How to sale the daily use product via call?

    Ans.

    To sell daily use products via call, focus on benefits, create urgency, and offer incentives.

    • Highlight the benefits of the product and how it can make the customer's life easier

    • Create a sense of urgency by emphasizing limited stock or time-limited offers

    • Offer incentives such as discounts or free samples to encourage the customer to make a purchase

    • Use persuasive language and a friendly tone to build rapport with the customer

    • Address any concerns or objections the customer may h...read more

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    Q32. 9. What is soiled note and mutilated note and counterfeit note?

    Ans.

    Soiled, mutilated, and counterfeit notes are types of unusable currency.

    • Soiled notes are those that are dirty or stained and cannot be used in transactions.

    • Mutilated notes are those that are torn, damaged, or have pieces missing, making them unusable.

    • Counterfeit notes are fake currency that is made to look like real currency, but is not legal tender.

    • Banks and financial institutions have strict guidelines for identifying and handling these types of notes.

    • In some cases, individ...read more

    Add your answer

    Q33. How Do you do business in the market?

    Ans.

    We do business by identifying market needs, developing strategies, building relationships, and delivering value.

    • Conduct market research to identify needs and opportunities

    • Develop strategies to address those needs and differentiate from competitors

    • Build relationships with potential clients, partners, and stakeholders

    • Deliver value through quality products/services, excellent customer service, and competitive pricing

    • Continuously evaluate and adapt to market changes and feedback

    • E...read more

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    Q34. what steps should bank follow to increase its customer base?

    Ans.

    Banks can increase their customer base by implementing various strategies.

    • Enhance customer experience through personalized services

    • Offer competitive interest rates and rewards programs

    • Improve digital banking services and mobile apps

    • Expand branch network and ATM accessibility

    • Provide financial education and literacy programs

    • Develop targeted marketing campaigns

    • Strengthen customer relationship management

    • Collaborate with fintech companies for innovative solutions

    Add your answer

    Q35. What is DN1 & DN2?

    Ans.

    DN1 & DN2 are designations for different levels of Deputy Branch Managers in some organizations.

    • DN1 is typically a lower level position with less responsibility than DN2.

    • DN2 is usually a more senior position with greater responsibility and authority.

    • The specific duties and requirements for each designation may vary depending on the organization.

    • For example, DN1 may be responsible for managing a smaller team or branch, while DN2 may oversee multiple branches or have a larger s...read more

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    Q36. How to handle store if only you present

    Ans.

    To handle a store when only you are present, prioritize tasks, manage customer interactions, handle cash transactions, and ensure store security.

    • Prioritize tasks based on urgency and importance

    • Manage customer interactions by providing assistance and addressing their needs

    • Handle cash transactions accurately and securely

    • Ensure store security by monitoring surveillance cameras and maintaining a safe environment

    • Perform necessary administrative duties such as inventory management ...read more

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    Q37. Different types of process which bank is using to serve their customers.

    Ans.

    Banks use various processes to serve their customers, including online banking, mobile banking, ATM services, and in-person banking.

    • Online banking allows customers to access their accounts and perform transactions through the bank's website.

    • Mobile banking provides similar services through a mobile app.

    • ATM services allow customers to withdraw cash, deposit checks, and perform other basic transactions.

    • In-person banking involves visiting a branch and interacting with bank employ...read more

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    Q38. What do you know about branch banking operations?

    Ans.

    Branch banking operations refer to the day-to-day activities of a bank branch, including customer service, account management, and financial transactions.

    • Branch banking operations involve managing customer accounts and providing financial services.

    • This includes tasks such as opening new accounts, processing deposits and withdrawals, and issuing loans.

    • Branches also handle customer inquiries and complaints, and may offer additional services such as investment advice or insuranc...read more

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    Q39. Tell me about bait money?

    Ans.

    Bait money is a form of currency that is marked and used to track criminals who steal from banks or other financial institutions.

    • Bait money is typically used in sting operations to catch thieves and robbers.

    • The money is marked with special ink or dye that can be easily identified by law enforcement.

    • Bait money can also be used to track the movement of stolen money and identify suspects.

    • It is important to keep the use of bait money confidential to ensure its effectiveness in ca...read more

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    Q40. How many people in your contact that take credit card?

    Ans.

    I don't have the available data.

      Add your answer

      Q41. Like what is clearing.what is rtgs etc

      Ans.

      Clearing is the process of settling financial transactions between banks. RTGS is a real-time gross settlement system used for large value transactions.

      • Clearing involves the exchange of financial instruments between banks to settle transactions.

      • RTGS is a system used for high-value transactions that are settled in real-time.

      • Clearing and RTGS are important for ensuring the smooth functioning of the financial system.

      • Examples of transactions that may be settled through clearing a...read more

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      Q42. How to customer u attaract and sale that product

      Ans.

      To attract and sell a product to customers, it is important to understand their needs, provide personalized solutions, build trust, and effectively communicate the value of the product.

      • Research and understand the target customers' needs and pain points

      • Tailor the product offering to meet the specific requirements of each customer

      • Build trust and credibility by providing excellent customer service and support

      • Effectively communicate the unique value proposition and benefits of th...read more

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      Q43. How to handle counterfeit currency

      Ans.

      Counterfeit currency can be handled by identifying it and reporting it to the authorities.

      • Train employees to identify counterfeit currency through visual inspection and counterfeit detection tools

      • If counterfeit currency is identified, immediately notify the authorities and provide them with all relevant information

      • Do not return counterfeit currency to the customer and explain the situation to them

      • Keep the counterfeit currency in a secure location until the authorities arrive

      • C...read more

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      Q44. Effect of demonetization in banking sector?

      Ans.

      Demonetization had a significant impact on the banking sector in India.

      • Increase in digital transactions

      • Rise in deposits

      • Temporary liquidity crunch

      • Shift towards cashless economy

      • Introduction of new banking services

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      Q45. What is consumer right policy

      Ans.

      Consumer right policy is a set of rules and regulations that protect the rights of consumers in the marketplace.

      • It ensures that consumers have access to accurate information about products and services

      • It protects consumers from fraudulent or deceptive practices

      • It allows consumers to file complaints and seek redress for grievances

      • Examples include the Consumer Protection Act in India and the Consumer Rights Directive in the European Union

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      Q46. What is SLR,MCLR,Repo rate

      Ans.

      SLR, MCLR, and Repo rate are important monetary policy tools used by central banks to regulate the economy.

      • SLR (Statutory Liquidity Ratio) is the percentage of deposits that banks are required to maintain in the form of liquid assets such as government securities.

      • MCLR (Marginal Cost of Funds based Lending Rate) is the minimum interest rate that a bank can lend at, and is based on the bank's cost of funds.

      • Repo rate is the rate at which the central bank lends money to commercia...read more

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      Q47. tell me about bank / and tell me about Indusind

      Ans.

      Indusind Bank is a private sector bank in India known for its innovative banking solutions and customer-centric approach.

      • Indusind Bank was founded in 1994 and is headquartered in Mumbai, India.

      • It offers a wide range of banking products and services including savings accounts, current accounts, loans, credit cards, and more.

      • Indusind Bank is known for its focus on technology and innovation, and has introduced several industry-first initiatives such as video banking and fingerpr...read more

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      Q48. What about your future goal's and what is income tax

      Ans.

      My future goal is to excel in the Back Office field. Income tax is a tax levied on individuals and businesses based on their income.

      • My future goal is to become a proficient Back Office professional and contribute to the success of the organization.

      • Income tax is a form of taxation imposed on individuals and businesses by the government.

      • It is calculated based on the income earned by individuals or businesses within a specific period.

      • Income tax rates vary depending on the income...read more

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      Q49. What is the PE ratio for MF?

      Ans.

      The PE ratio for MF varies depending on the specific mutual fund.

      • PE ratio is the price-to-earnings ratio, which measures the price of a stock relative to its earnings per share.

      • MF stands for mutual fund, which is a type of investment vehicle that pools money from multiple investors to purchase securities.

      • The PE ratio for a mutual fund can vary depending on the specific stocks held within the fund and their earnings.

      • Some mutual funds may have a higher PE ratio if they hold sto...read more

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      Q50. How to manage relationship with customer

      Ans.

      Managing customer relationships involves effective communication, understanding their needs, providing excellent service, and building trust.

      • Maintain open and clear communication with customers

      • Listen actively to their concerns and needs

      • Provide prompt and personalized service

      • Build trust and rapport

      • Anticipate and exceed customer expectations

      • Handle complaints and issues professionally

      • Regularly seek feedback and act upon it

      • Develop long-term relationships by staying in touch

      • Offer ...read more

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      Q51. How much sales you have done in terms of life insurance ,mutual fund and CASA ?

      Ans.

      I have sold a significant amount of life insurance, mutual funds, and CASA.

      • I have consistently met and exceeded my sales targets for these products.

      • In the past year, I have sold over 50 life insurance policies, 100 mutual fund investments, and opened 200 new CASA accounts.

      • I have a strong understanding of the benefits and features of these products and can effectively communicate them to clients.

      • I have also built a strong network of clients through referrals and networking eve...read more

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      Q52. How to increase bank business

      Ans.

      To increase bank business, focus on customer acquisition, product diversification, and digital transformation.

      • Implement targeted marketing campaigns to attract new customers

      • Offer a wide range of products and services to cater to different customer needs

      • Invest in digital channels and technology to enhance customer experience and convenience

      • Build strong relationships with existing customers through personalized services and loyalty programs

      • Expand network and open new branches i...read more

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      Q53. What are the things you have to get involve in all aspects of Sales?

      Ans.

      To be involved in all aspects of sales, one must focus on customer needs, build relationships, analyze data, and continuously improve.

      • Understand customer needs and tailor solutions accordingly

      • Build strong relationships with customers and colleagues

      • Analyze sales data to identify trends and opportunities

      • Continuously improve sales strategies and techniques

      • Collaborate with marketing and product teams to align messaging and offerings

      Add your answer

      Q54. What is my AUM ( Asset under management )? Whats the portfolio size that i Handle?

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      Q55. Why you change banking lines,No feature banking lines,No growth.

      Ans.

      I changed banking lines due to lack of growth and features in my previous role.

      • I wanted to explore new opportunities and challenges in a different industry

      • The banking sector was becoming stagnant with limited innovation and career advancement

      • I saw potential for personal and professional growth in a different field

      • I wanted to work in a more dynamic and fast-paced environment

      • I believe my skills and experience can be better utilized in a different industry

      Add your answer

      Q56. How to handle corporate clients what are responsiblities to handle corporate client.

      Ans.

      To handle corporate clients, one must prioritize their needs and provide excellent customer service.

      • Understand the client's business and industry

      • Communicate effectively and promptly

      • Provide personalized solutions and services

      • Maintain a positive and professional relationship

      • Ensure timely delivery of products or services

      • Handle complaints and issues promptly and efficiently

      Add your answer

      Q57. If one account gets stamped as NPA, the group accounts will be considered NPA or not?

      Ans.

      Group accounts may or may not be considered NPA if one account gets stamped as NPA.

      • Whether group accounts will be considered NPA or not depends on the terms and conditions of the loan agreement.

      • If the loan agreement has a cross-default clause, then the group accounts will be considered NPA.

      • However, if the loan agreement has a carve-out provision, then the group accounts may not be considered NPA.

      • The decision ultimately depends on the specific terms of the loan agreement and t...read more

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      Q58. How do you assess working capital limits, including fund-based and non-fund-based limits?

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      Q59. You have to do door to door sales, can you do it? How much funding you can add to this bank as your customer base ?

      Ans.

      Yes, I am confident in my ability to do door to door sales and can add significant funding to the bank through building a strong customer base.

      • I have experience in sales and building relationships with customers.

      • I am confident in my communication and persuasion skills.

      • I am motivated and determined to meet sales targets and exceed expectations.

      • I can leverage my network and utilize various sales techniques to attract new customers.

      • I am willing to put in the time and effort requ...read more

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      Q60. What are specificity and sensitivity?

      Ans.

      Specificity and sensitivity are statistical measures used to evaluate the performance of a binary classification model.

      • Specificity measures the proportion of true negatives correctly identified by the model.

      • Sensitivity (also known as recall or true positive rate) measures the proportion of true positives correctly identified by the model.

      • Both measures are commonly used in medical diagnostics to assess the accuracy of tests or models.

      • Specificity and sensitivity are often used ...read more

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      Q61. 7)How can you deal with customers, explain

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      Q62. What is AUC-ROC curve?

      Ans.

      AUC-ROC curve is a graphical representation of the performance of a classification model.

      • AUC-ROC stands for Area Under the Receiver Operating Characteristic curve.

      • It is used to evaluate the performance of binary classification models.

      • The curve plots the true positive rate (sensitivity) against the false positive rate (1-specificity) at various classification thresholds.

      • AUC-ROC ranges from 0 to 1, with a higher value indicating better model performance.

      • An AUC-ROC of 0.5 repres...read more

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      Q63. How convence customer should buy that product

      Ans.

      To convince customers to buy a product, it is important to highlight its unique features, demonstrate its value, address customer concerns, and offer incentives.

      • Highlight the unique features and benefits of the product

      • Demonstrate the value and how it solves the customer's problem

      • Address customer concerns and objections

      • Offer incentives such as discounts, promotions, or guarantees

      • Provide social proof through testimonials or case studies

      • Create a sense of urgency or scarcity

      • Build...read more

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      Q64. how do you sell the products ?

      Ans.

      I sell products by understanding customer needs, building relationships, and demonstrating value.

      • Identify customer needs and pain points

      • Build relationships with customers through effective communication

      • Demonstrate the value and benefits of the products

      • Provide personalized solutions and recommendations

      • Offer competitive pricing and promotions

      • Follow up with customers to ensure satisfaction and address any concerns

      • Leverage referrals and testimonials to build credibility

      • Stay updat...read more

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      Q65. All cash and front desk customer service parameters

      Ans.

      Cash and front desk customer service parameters are important for the role of Deputy Manager.

      • Cash handling: Ability to accurately count and handle cash transactions.

      • Customer service: Providing excellent service to customers at the front desk.

      • Problem-solving: Resolving customer complaints or issues related to cash transactions.

      • Communication skills: Effectively communicating with customers and team members.

      • Attention to detail: Ensuring accuracy in cash handling and customer inf...read more

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      Q66. What is term insurance How can you sell bank product banking services

      Ans.

      Term insurance is a type of life insurance policy that provides coverage for a specific period of time.

      • Term insurance is a cost-effective way to provide financial protection for your loved ones in case of your untimely death.

      • It is important to understand the terms and conditions of the policy before purchasing it.

      • As a bank teller, you can sell term insurance policies to customers who are looking for life insurance coverage.

      • You can also sell other bank products and services su...read more

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      Q67. What is the disbursement process post login of a new customer

      Ans.

      The disbursement process post login of a new customer involves verifying the customer's information, approving the loan amount, and transferring the funds.

      • Verify the customer's identity and information provided during the application process

      • Approve the loan amount based on the customer's creditworthiness and financial status

      • Transfer the approved funds to the customer's designated account

      • Send a notification to the customer confirming the disbursement

      Add your answer

      Q68. What do you know about locker facility, audit management etc.

      Ans.

      Locker facility is a secure storage space provided to customers for storing valuables. Audit management involves overseeing and ensuring compliance with audit procedures.

      • Locker facility is a service offered by banks and other financial institutions to customers for storing valuable items such as jewelry, documents, and cash in a secure manner.

      • Audit management involves planning, organizing, and overseeing the audit process to ensure compliance with regulatory requirements and ...read more

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      Q69. how to do kyc for business account for single and multiple user as a firm

      Ans.

      KYC for business accounts involves verifying the identity of single and multiple users as a firm.

      • Collect identification documents for all owners and authorized signatories

      • Verify the business registration documents

      • Check for any beneficial owners or ultimate beneficial owners

      • Perform risk assessment based on the nature of the business and transaction volume

      • Regularly update KYC information to ensure compliance

      Add your answer

      Q70. What documents required for address change in case of pvt Ltd company?

      Ans.

      Documents required for address change in a pvt Ltd company include proof of address, board resolution, and updated memorandum of association.

      • Proof of address (such as utility bills or lease agreement)

      • Board resolution approving the address change

      • Updated memorandum of association reflecting the new address

      Add your answer

      Q71. What is new Circular by RBI in case of locker to the bank?

      Ans.

      RBI has issued a new circular regarding locker operations in banks.

      • RBI has mandated banks to have a uniform procedure for opening and closing of lockers.

      • Banks are required to have a system in place for monitoring the operations of lockers.

      • Customers must be informed about the procedure for nomination in case of locker operations.

      • The circular also includes guidelines for the surrender of locker keys by customers.

      • Banks need to ensure proper record-keeping and audit trails for lo...read more

      Add your answer

      Q72. Introduction. What is sales and what is operation

      Ans.

      Sales is the process of selling products or services, while operation is the process of managing resources to produce and deliver those products or services.

      • Sales involves identifying potential customers, promoting products or services, and closing deals.

      • Operation involves managing resources such as people, materials, and equipment to produce and deliver products or services.

      • Sales and operation are closely related and both are important for the success of a business.

      • For examp...read more

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      Q73. 4.Full form of RTGS and NEFT and timings??

      Ans.

      RTGS stands for Real Time Gross Settlement and NEFT stands for National Electronic Funds Transfer. Timings vary for both.

      • RTGS is used for high-value transactions with a minimum amount of Rs. 2 lakh and there is no maximum limit.

      • NEFT is used for transactions up to Rs. 2 lakh and there is no minimum limit.

      • RTGS operates on a real-time basis and settles transactions individually while NEFT operates in batches and settles transactions in hourly intervals.

      • RTGS timings are from 7:00...read more

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      Q74. Update on short term and long term solvency ratio?

      Ans.

      Solvency ratio measures a company's ability to meet its debt obligations. Short term ratio focuses on current assets and liabilities, while long term ratio considers long term debt.

      • Short term solvency ratio is also known as the current ratio

      • It measures a company's ability to pay off its short term debts with its current assets

      • Formula: Current assets / Current liabilities

      • Long term solvency ratio is also known as the debt to equity ratio

      • It measures a company's ability to pay of...read more

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      Q75. What is t-test?

      Ans.

      t-test is a statistical test used to determine if there is a significant difference between the means of two groups.

      • It compares the means of two groups and assesses if the difference is statistically significant.

      • It is commonly used in hypothesis testing and comparing the effectiveness of different treatments or interventions.

      • There are different types of t-tests, such as independent samples t-test and paired samples t-test.

      • The t-test calculates a t-value and p-value, where the...read more

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      Q76. What is Integration and User Acceptance Testing?

      Ans.

      Integration testing is testing the interaction between different components of a system. User Acceptance Testing is testing the system's compliance with user requirements.

      • Integration testing ensures that different modules or components of a system work together correctly.

      • It focuses on testing the interfaces and interactions between components.

      • Examples of integration testing include testing the integration of a payment gateway with an e-commerce website or testing the integrat...read more

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      Q77. Tell me about sales in new or use car

      Ans.

      Sales in new or used car involves understanding customer needs, providing information on available options, negotiating prices, and closing deals.

      • Understand customer needs and preferences

      • Provide information on available new and used car options

      • Negotiate prices and financing terms

      • Close deals by addressing any concerns or objections

      • Follow up with customers for repeat business

      • Examples: Demonstrating features of a new car, comparing different used car models, offering test drives

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      Q78. Products and Specialization. what are the Interests and certifications

      Ans.

      I have a strong interest in technology products and hold certifications in sales and marketing.

      • Interest in technology products

      • Certifications in sales and marketing

      • Specialization in sales strategies

      • Experience in promoting new products

      • Knowledge of market trends

      Add your answer

      Q79. Explain in short about Bcsbi

      Ans.

      BCSBI stands for Banking Codes and Standards Board of India. It is a voluntary organization that aims to ensure fair banking practices.

      • BCSBI was set up in 2006 by the Reserve Bank of India and Indian Banks' Association.

      • It has developed a Code of Bank's Commitment to Customers, which outlines the minimum standards of banking practices that banks should follow.

      • BCSBI also conducts audits of banks to ensure compliance with the Code.

      • The organization aims to promote transparency, f...read more

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      Q80. How to manage daily transaction and Bussiness grouth

      Ans.

      Daily transactions can be managed by implementing efficient systems and processes while business growth can be achieved through strategic planning and execution.

      • Implementing an automated accounting system to track daily transactions

      • Regularly reviewing financial statements to identify areas for improvement

      • Developing and executing a comprehensive business plan

      • Identifying and targeting new markets and customer segments

      • Investing in research and development to stay ahead of compet...read more

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      Q81. What do you do if your model has higher false positives

      Ans.

      Investigate the model performance metrics and adjust the threshold for classification.

      • Analyze the confusion matrix to understand the distribution of false positives.

      • Adjust the threshold for classification to reduce false positives.

      • Consider using different evaluation metrics like precision, recall, and F1 score.

      • Explore feature importance to identify variables contributing to false positives.

      Add your answer

      Q82. How rls and increment refresh work

      Ans.

      RLS (Row Level Security) and Incremental Refresh are features in Power BI used for data security and performance optimization.

      • RLS (Row Level Security) allows users to restrict access to certain rows of data based on their role or profile.

      • Incremental Refresh is used to optimize data refresh by only loading new or changed data since the last refresh.

      • RLS can be implemented by creating roles and defining filters based on user attributes.

      • Incremental Refresh can be set up by specif...read more

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      Q83. 10. How to check a "Cheque" errors??

      Ans.

      To check cheque errors, verify the date, amount, signature, and account number.

      • Check the date to ensure it is current and valid

      • Verify the amount written in both numbers and words

      • Ensure the signature matches the account holder's signature

      • Check the account number to ensure it is correct

      • Look for any alterations or corrections made to the cheque

      Add your answer

      Q84. Balance sheet Analysis and how to analyse clients requirements

      Ans.

      Balance sheet analysis involves evaluating a company's financial health by examining its assets, liabilities, and equity.

      • Analyzing the balance sheet involves calculating key financial ratios such as current ratio, debt-to-equity ratio, and return on equity.

      • Understanding clients' requirements involves assessing their financial goals, risk tolerance, and investment preferences.

      • Tailoring financial solutions to meet clients' needs by recommending appropriate investment products o...read more

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      Q85. What is the purpose joining bank

      Ans.

      Joining a bank provides opportunities for career growth, job security, and the ability to help customers with their financial needs.

      • Career growth opportunities

      • Job security

      • Ability to help customers with financial needs

      • Access to financial products and services

      • Opportunities for professional development

      • Chance to work in a dynamic and challenging environment

      Add your answer

      Q86. How you will sell mutual funds?

      Ans.

      I will sell mutual funds by understanding the customer's financial goals and risk appetite and recommending suitable funds.

      • Understand customer's financial goals and risk appetite

      • Recommend suitable funds based on customer's profile

      • Explain the benefits of investing in mutual funds

      • Provide information on past performance and fund manager's track record

      • Address any concerns or questions the customer may have

      Add your answer

      Q87. What is linear regression?

      Ans.

      Linear regression is a statistical method used to model the relationship between two variables.

      • It assumes a linear relationship between the dependent and independent variables.

      • It is used to predict the value of the dependent variable based on the value of the independent variable.

      • It can be used for both simple and multiple regression analysis.

      • Example: predicting the price of a house based on its size or predicting the salary of an employee based on their years of experience.

      View 1 answer

      Q88. What is a random forest?

      Ans.

      A random forest is an ensemble learning method that combines multiple decision trees to make predictions.

      • Random forest is a supervised learning algorithm.

      • It can be used for both classification and regression tasks.

      • It creates multiple decision trees and combines their predictions to make a final prediction.

      • Each decision tree is trained on a random subset of the training data and features.

      • Random forest reduces overfitting and improves accuracy compared to a single decision tree...read more

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      Q89. What is your commitment of your customer?

      Ans.

      My commitment to my customers is to provide exceptional service, build strong relationships, and always prioritize their needs.

      • Always prioritize the needs and goals of the customer

      • Provide exceptional service and support

      • Build strong and lasting relationships with customers

      • Ensure clear communication and transparency throughout the sales process

      Add your answer

      Q90. How much Amount should transfer without cheque?

      Ans.

      The amount that can be transferred without a cheque depends on the policies of the bank and the type of transaction.

      • The amount limit for transferring without a cheque varies from bank to bank.

      • Some banks may allow transfers up to a certain limit without a cheque, while others may require a cheque for any amount.

      • Electronic fund transfers, online payments, and mobile banking may have different limits for transactions without a cheque.

      • Cash withdrawals from ATMs usually do not req...read more

      Add your answer

      Q91. does we provide interest rate on current account

      Ans.

      Yes, we do provide interest rates on current accounts.

      • Interest rates on current accounts are typically lower than savings accounts.

      • The interest rate may vary depending on the bank and the balance in the account.

      • Some banks offer tiered interest rates based on the account balance.

      • Interest may be calculated daily or monthly.

      • Customers should inquire with the bank for specific details on interest rates.

      Add your answer

      Q92. What is logistic regression?

      Ans.

      Logistic regression is a statistical method used to analyze and model the relationship between a binary dependent variable and one or more independent variables.

      • It is used to predict the probability of a binary outcome (0 or 1).

      • It is a type of regression analysis that uses a logistic function to model the relationship between the dependent and independent variables.

      • It is commonly used in machine learning and data analysis for classification problems.

      • Example: predicting whethe...read more

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      Q93. What you know about credit card

      Ans.

      Credit card is a plastic card that allows you to borrow money from a bank or financial institution to make purchases.

      • Credit cards have a credit limit, which is the maximum amount of money you can borrow.

      • You have to pay back the borrowed amount along with interest and other charges.

      • Credit cards offer various benefits like cashback, reward points, discounts, etc.

      • Credit cards can be used for online and offline transactions.

      • Credit cards also have security features like CVV, PIN, ...read more

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      Q94. What is your book size ?

      Ans.

      The book size refers to the total value of assets under management by the relationship manager.

      • Book size is a measure of the relationship manager's client base and the total value of their investments.

      • It is an important metric to assess the scale and profitability of the relationship manager's business.

      • A larger book size indicates a higher level of responsibility and potential for revenue generation.

      • For example, a relationship manager with a book size of $100 million manages ...read more

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      Q95. What is the death claim procedure for with nomination

      Ans.

      The death claim procedure with nomination involves submitting necessary documents to the insurance company for processing.

      • Submit death certificate of the insured

      • Provide nominee's identification and relationship proof

      • Fill out claim form and submit it along with required documents

      • Insurance company verifies the documents and processes the claim

      • Claim amount is disbursed to the nominee

      Add your answer

      Q96. What's your sales theory in market

      Ans.

      My sales theory is to build strong relationships with customers and provide personalized solutions to their needs.

      • Focus on building trust and rapport with customers

      • Listen actively to their needs and concerns

      • Offer personalized solutions that meet their specific requirements

      • Provide excellent customer service and follow-up support

      • Continuously analyze market trends and adapt strategies accordingly

      Add your answer

      Q97. what is IRR and used car

      Ans.

      IRR stands for Internal Rate of Return, a financial metric used to evaluate the profitability of an investment. Used car refers to a pre-owned vehicle.

      • IRR is a financial metric used to calculate the potential profitability of an investment over time.

      • It represents the discount rate that makes the net present value of all cash flows from a particular investment equal to zero.

      • Used car refers to a pre-owned vehicle that has been previously owned by one or more individuals.

      • The val...read more

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      Q98. Scenario analysis of hedging products for exporter and importer.

      Add your answer

      Q99. How to deal with cases under consortium finance

      Ans.

      Dealing with cases under consortium finance involves coordinating with multiple lenders and ensuring proper communication and documentation.

      • Establish clear communication channels with all consortium members

      • Ensure all parties are aware of their responsibilities and obligations

      • Coordinate meetings and discussions to address any issues or concerns

      • Maintain accurate records and documentation for all transactions

      • Monitor the performance of the consortium and address any discrepancies...read more

      Add your answer

      Q100. What is z-test?

      Ans.

      A z-test is a statistical test used to determine whether two population means are significantly different from each other.

      • It is used when the sample size is large and the population standard deviation is known.

      • The test compares the sample mean to the population mean using the z-score formula.

      • The z-score is calculated as the difference between the sample mean and population mean divided by the standard deviation.

      • If the calculated z-score falls within the critical region, the n...read more

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