Indira Gandhi International Airport Junior Customer Service Executive Interview Questions and Answers

Q1. Self Introduction about ourself
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Q2. Explaining the Job Description to us as a Friend
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As a Customer Support Executive, I help customers with their inquiries and issues to ensure a positive experience.
• Assist customers via phone, email, or chat

• Resolve customer complaints and issues

• Provide product information and troubleshooting assistance

• Maintain customer records and follow up on inquiries

• Collaborate with other teams to address customer needs
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Q3. Asking our expected Salary and Giving a hike after 3 months
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Q1. Why you want to join this organisation
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I am drawn to this organization for its innovative approach, commitment to excellence, and alignment with my professional values.
• The organization's reputation for innovation aligns with my passion for driving change, as seen in my previous role where I led a successful product launch.

• I admire the company's commitment to sustainability, which resonates with my personal values and my experience in implementing eco-friend...read more
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Q2. What's your carrier goal
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My career goal is to lead transformative initiatives that drive organizational growth and foster innovation in a collaborative environment.
• Aspire to hold a C-suite position, such as CEO or COO, to influence strategic direction.

• Aim to mentor emerging leaders, sharing insights from my experience to cultivate talent.

• Focus on driving digital transformation initiatives, similar to my previous role where I led a successful t...read more
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Q1. System design, binary search related questions
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Q1. Basic Linked list, recursion question.
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Q1. Asked related to introduction and about previous company profile
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Q1. Related to advanced excel
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Q1. Be well-versed with C, SDLC and protocol standards
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Q1. Storage classes, Volatile, Programs on arrays
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Q2. Describe my project
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Q3. SDLC in general
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SDLC stands for Software Development Life Cycle, which is a process used by software development teams to design, develop, and test high-quality software.
• SDLC consists of several phases including planning, analysis, design, implementation, testing, and maintenance.

• Each phase has its own set of activities and deliverables to ensure the software meets the requirements and quality standards.

• Examples of SDLC models include...read more
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Q4. CAN protocol functionality
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CAN protocol is a communication standard used in automotive and industrial applications.
• CAN protocol stands for Controller Area Network

• It is a message-based protocol used for communication between electronic control units (ECUs)

• CAN protocol allows for high-speed communication and real-time data transmission

• It is commonly used in automotive applications for functions such as engine control, transmission control, and bod...read more
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Knowledge of excel and advance excel

Q1. General questions
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Q2. What is your current salary
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Q3. What is your expected ctc
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My expected CTC is based on my experience, skills, and the market rate for data analysts.
• My expected CTC is in line with industry standards for data analysts.

• I have taken into consideration my years of experience and expertise in data analysis.

• I am open to negotiation based on the overall compensation package offered by the company.
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Dsa round was conducted

Q1. Anything related to past exp
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