Indira Gandhi International Airport Junior Customer Service Executive Interview Questions and Answers

The company for seeing confidence, patience and team work in discussing a topic

Q1. Background check was done in this round and few general questions were asked
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Q1. Why do you need this job?
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Q1. Self Introduction about ourself
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Q2. Explaining the Job Description to us as a Friend
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As a Customer Support Executive, I help customers with their inquiries and issues to ensure a positive experience.
• Assist customers via phone, email, or chat

• Resolve customer complaints and issues

• Provide product information and troubleshooting assistance

• Maintain customer records and follow up on inquiries

• Collaborate with other teams to address customer needs
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Q3. Asking our expected Salary and Giving a hike after 3 months
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Basics aptitude questions related to various topics

Basic coding and sql and cloud concepts interview

Q1. What are the projects you worked on previously
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Q2. Master Plan Preparation project and policies
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Q1. First was Hr round, where he asked about myself, my experience, salary expectations, current salary.
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Q1. Then the second round was with Arun Sir, who has asked advanced excel formulas, advanced google sheets formulas, SQL basics. And later told that will let you know, but haven't updated yet.
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Q2. Dcount function ABS function Excel remove minus sign from integer using a formula.
Ans. 
Dcount function counts the number of unique values in a dataset. ABS function returns the absolute value of a number. To remove minus sign from an integer in Excel, use a formula like =ABS(A1).
• Dcount function counts unique values in a dataset

• ABS function returns absolute value of a number

• To remove minus sign from an integer in Excel, use formula like =ABS(A1)
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Q3. Filters Transfer data from 1 sheet to other Join , inner, outer, self, left right Along with the syntax Colene function in SQL Show top value show values between a date range Sumifs countifs
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Answering questions related to data filtering, transferring, joining, and SQL functions for a Data Analyst role.
• To transfer data from one sheet to another, you can use functions like VLOOKUP or INDEX/MATCH in Excel.

• Different types of joins in SQL include INNER JOIN, OUTER JOIN, LEFT JOIN, RIGHT JOIN, and SELF JOIN.

• Syntax for INNER JOIN: SELECT columns FROM table1 INNER JOIN table2 ON table1.column = table2.column;

• Synta...read more
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Q1. Be well-versed with C, SDLC and protocol standards
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