Indira Gandhi International Airport Junior Customer Service Executive Interview Questions and Answers

I am drawn to this organization for its innovative approach, commitment to excellence, and alignment with my professional values.

• The organization's reputation for innovation aligns with my passion for driving change, as seen in my previous role where I led a successful product launch.

• I admire the company's commitment to sustainability, which resonates with my personal values and my experience in implementing eco-friend...read more

My career goal is to lead transformative initiatives that drive organizational growth and foster innovation in a collaborative environment.

• Aspire to hold a C-suite position, such as CEO or COO, to influence strategic direction.

• Aim to mentor emerging leaders, sharing insights from my experience to cultivate talent.

• Focus on driving digital transformation initiatives, similar to my previous role where I led a successful t...read more

As a Customer Support Executive, I help customers with their inquiries and issues to ensure a positive experience.

• Assist customers via phone, email, or chat

• Resolve customer complaints and issues

• Provide product information and troubleshooting assistance

• Maintain customer records and follow up on inquiries

• Collaborate with other teams to address customer needs

SDLC stands for Software Development Life Cycle, which is a process used by software development teams to design, develop, and test high-quality software.

• SDLC consists of several phases including planning, analysis, design, implementation, testing, and maintenance.

• Each phase has its own set of activities and deliverables to ensure the software meets the requirements and quality standards.

• Examples of SDLC models include...read more

CAN protocol is a communication standard used in automotive and industrial applications.

• CAN protocol stands for Controller Area Network

• It is a message-based protocol used for communication between electronic control units (ECUs)

• CAN protocol allows for high-speed communication and real-time data transmission

• It is commonly used in automotive applications for functions such as engine control, transmission control, and bod...read more

Dcount function counts the number of unique values in a dataset. ABS function returns the absolute value of a number. To remove minus sign from an integer in Excel, use a formula like =ABS(A1).

• Dcount function counts unique values in a dataset

• ABS function returns absolute value of a number

• To remove minus sign from an integer in Excel, use formula like =ABS(A1)

Answering questions related to data filtering, transferring, joining, and SQL functions for a Data Analyst role.

• To transfer data from one sheet to another, you can use functions like VLOOKUP or INDEX/MATCH in Excel.

• Different types of joins in SQL include INNER JOIN, OUTER JOIN, LEFT JOIN, RIGHT JOIN, and SELF JOIN.

• Syntax for INNER JOIN: SELECT columns FROM table1 INNER JOIN table2 ON table1.column = table2.column;

• Synta...read more