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Technical support refers to providing assistance and guidance to users facing technical issues with software, hardware, or other products.
Assisting users with troubleshooting technical issues
Providing guidance on how to use software or hardware effectively
Resolving customer complaints related to technical problems
Offering remote assistance or on-site support
Documenting and tracking technical issues for future reference
Firmware program is a software program that is embedded into a hardware device to control its operation.
Firmware programs are typically stored in non-volatile memory such as ROM or flash memory.
They are responsible for controlling the device's basic functions and operations.
Firmware programs are often updated to fix bugs, add new features, or improve performance.
Examples of devices with firmware programs include smartp
I applied via Approached by Company and was interviewed in May 2024. There were 2 interview rounds.
A palindrome is a word, phrase, number, or other sequence of characters that reads the same forward and backward.
Check if the string is equal to its reverse to determine if it is a palindrome.
Ignore spaces and punctuation when checking for palindromes.
Convert the string to lowercase to ensure case-insensitive comparison.
A prime number program checks if a given number is only divisible by 1 and itself.
Create a function that takes a number as input
Iterate from 2 to the square root of the number and check for divisibility
If the number is only divisible by 1 and itself, it is a prime number
SQL is a programming language used for managing and manipulating databases.
SQL stands for Structured Query Language
It is used to retrieve and manipulate data in relational databases
Common SQL commands include SELECT, INSERT, UPDATE, DELETE
SQL can be used to create tables, indexes, and views in databases
I applied via campus placement at Shri Vidyanikethan Engineering College, Tirupati and was interviewed before Dec 2023. There were 4 interview rounds.
All aptitude topics are comprehensively covered.
Fundamentals of coding in Python and Java.
Key concepts of OOP include encapsulation, inheritance, polymorphism, and abstraction.
Encapsulation: Bundling data and methods that operate on the data into a single unit (object).
Inheritance: Allowing a class to inherit properties and behavior from another class.
Polymorphism: The ability for objects of different classes to respond to the same method in different ways.
Abstraction: Hiding the complex implementation deta...
Python code to print a word/number in reverse order
Use string slicing with a step of -1 to reverse the word/number
Example: word = 'hello', print(word[::-1]) will output 'olleh'
Example: number = 12345, print(str(number)[::-1]) will output '54321'
I am a dedicated Support Engineer with a strong background in troubleshooting and resolving technical issues.
Experienced in providing technical support to customers via phone, email, and chat
Proficient in diagnosing and resolving hardware and software issues
Skilled in documenting troubleshooting steps and solutions for future reference
Familiar with various operating systems and software applications
I chose LTIMindtree for its strong reputation in the industry, opportunities for growth, and positive company culture.
Reputation in the industry
Opportunities for growth
Positive company culture
In five years, I see myself as a senior support engineer leading a team of professionals, implementing innovative solutions, and continuously learning and growing in my role.
Advancing to a senior support engineer role
Leading a team of professionals
Implementing innovative solutions
Continuously learning and growing in my role
Yes, I am willing to relocate to any location for this position.
I am open to relocating for the right opportunity
I have relocated for previous positions and am comfortable with the process
I am excited about the possibility of experiencing a new location and culture
I applied via Company Website and was interviewed in Mar 2022. There were 2 interview rounds.
Latest technologies in software include AI, blockchain, cloud computing, and IoT.
AI (Artificial Intelligence) is being used in various industries for automation and decision-making
Blockchain technology is being used for secure and transparent transactions
Cloud computing is becoming more popular for its scalability and cost-effectiveness
IoT (Internet of Things) is being used to connect devices and enable data collection
I applied via campus placement at Raja Balwant Singh College, Agra and was interviewed in Jul 2021. There were 4 interview rounds.
T state refers to the time period in which a microprocessor executes a single machine cycle.
T state is a measure of time in a microprocessor's execution cycle.
It represents the time taken to complete a specific operation or instruction.
T state is often used to analyze and optimize the performance of microprocessors.
For example, a microprocessor may have multiple T states for fetching, decoding, and executing instructio
The number of cycles a microprocessor runs in MOV A,B depends on the specific microprocessor architecture.
The number of cycles can vary depending on the microprocessor architecture and its implementation.
In general, MOV A,B is a simple instruction that moves the value in register B to register A.
The number of cycles required for this instruction can range from 1 to multiple cycles.
Factors such as the microprocessor's p...
I would explain the importance of work-life balance and propose alternative solutions.
Explain the importance of work-life balance and the negative effects of working excessively
Propose alternative solutions such as delegating tasks, setting priorities, and implementing efficient processes
Highlight the benefits of a well-rested and balanced support engineer, including improved productivity and customer satisfaction
I applied via Referral and was interviewed in Jan 2022. There were 3 interview rounds.
I applied via Campus Placement
Average qos , duration 3 hours debug qos included
Array and string mostly: medium
Desktop Service Engineer
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| ₹1.2 L/yr - ₹4 L/yr |
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